Section one: Contracting authority
one.1) Name and addresses
Crosby Housing Association Ltd for itself and on behalf of Steve Biko Housing Association Limited
10 Church Road, Waterloo
Liverpool
L22 5NB
Contact
David Miller
etenders@rand-associates.co.uk
Country
United Kingdom
Region code
UKD - North West (England)
Charity Commission (England and Wales)
19175R
Internet address(es)
Main address
https://www.crosbyhousing.org.uk/
one.1) Name and addresses
Steve Biko Housing Association Limited
3 Yanwath Street
Liverpool
L8 0XP
Contact
David Miller
etenders@rand-associates.co.uk
Country
United Kingdom
Region code
UKD - North West (England)
Charity Commission (England and Wales)
24187R
Internet address(es)
Main address
one.2) Information about joint procurement
The contract involves joint procurement
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://etenders.rand-associates.co.uk/
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://etenders.rand-associates.co.uk/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Maintenance Services
Reference number
CHSBH001
two.1.2) Main CPV code
- 50000000 - Repair and maintenance services
two.1.3) Type of contract
Services
two.1.4) Short description
The Contracting Authorities wish to jointly appoint a Contractor to undertake maintenance, repair and improvements including the undertaking of 24/7 responsive call-outs during and outside of normal working hours, within individual dwellings and to social housing blocks, schemes , and offices managed by the 2 Contracting Authorities (Crosby Housing Association and , Steve Biko Housing Association)
The service will be required in Liverpool City Council and Sefton Metropolitan Borough Council Areas. The Contract is for an initial 3 year period with the option for two further extensions each of 1 year up to a maximum of 5 years. One Provider will be appointed to undertake the service by means of separate contracts with each of the 2 Contracting Authorities.
two.1.5) Estimated total value
Value excluding VAT: £8,000,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 31500000 - Lighting equipment and electric lamps
- 31625200 - Fire-alarm systems
- 35111000 - Firefighting equipment
- 44480000 - Miscellaneous fire-protection equipment
- 45312100 - Fire-alarm system installation work
- 45320000 - Insulation work
- 45330000 - Plumbing and sanitary works
- 45343000 - Fire-prevention installation works
- 45420000 - Joinery and carpentry installation work
- 45430000 - Floor and wall covering work
- 45440000 - Painting and glazing work
- 45453000 - Overhaul and refurbishment work
- 50000000 - Repair and maintenance services
- 77000000 - Agricultural, forestry, horticultural, aquacultural and apicultural services
- 79993100 - Facilities management services
- 90910000 - Cleaning services
two.2.3) Place of performance
NUTS codes
- UKD - North West (England)
two.2.4) Description of the procurement
The Contracting Authorities wish to appoint a Provider to undertake responsive maintenance including daytime and out of hours emergency callouts, disrepair, damp, mould and condensation works , voids and capital reinvestment works to it housing and other communal properties and assets located in the geographical areas of Liverpool City Council and Sefton Metropolitan Borough Council
In addition Steve Biko Housing Association will require the Provider to undertake the following additional services;
• the periodic inspection, servicing, testing and certification of domestic gas boiler and heating installations
• the periodic inspections, testing, servicing, maintenance and repair of their Active Fire Safety Installations (f fire prevention/detection alarmsystems, emergency lighting installations and fire fighting equipment,
• the provision of periodic Estate Services (Building and Window Cleaning, and Grounds Maintenance)
• Call handling during normal working hours
• Out of Hours Call handling
Key characteristics of the Contracts are likely to be but not limited to:
- An initial term of 3 years with an option for the Contracting Authorities to extend by a further one year , and then by a further year subject to annual performance reviews;.
- IT software/system interfacing;
- Provisions requiring the delivery of a customer focused service and showing commitment to value for money to the Contracting Authorities and their residents, and must be responsive to achieve collaborative working practices, innovation and continuous improvement;
- Provisions for regular monthly, quarterly and annual performance meetings and reviews, early termination and also meeting, maintaining and improving KPI targets
- Commitment to Social Value and community engagement
.
The scope of service to be delivered is further defined in the procurement documents.
Economic Operators are advised that the terms of the Transfer of Undertaking (Protection of Employment ) Regulations ("TUPE") may apply to the workforce employed by the incumbent contractor in relation to the services to be performed by the successful Economic Operator under the proposed new contract.
Economic Operators should note that the estimated value given in this notice is based on the 2 Contracting Authorities historical/current/planned expenditure and the numbers of properties and schemes currently included with their stock portfolio.
This value may increase in the event that the 2 Contracting Authorities acquire or develop additional properties during the contract term and require the services covered by the Contracts to be performed on such additional properties. Additional properties may include without limitation residential and commercial properties and corporate facilities, The 2 Contracting Authorities reserve the right to also remove or dispose of properties, in which case the value of the Contracts may decrease. *
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £8,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.14) Additional information
All requests for procurement documentation, communication and submission of tenders must be made via eTenders@Rand, which can be accessed at https://etenders.rand-associates.co.uk
After creating an account on eTenders@Rand, users will receive an email with a link to activate their account. Once activated and logged in, users will need the following code to register for the procurement documentation: CHSBH001
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
Economic Operators are advised that the 2 Contracting Authorities have adopted the principles of Social Value and require the successful Economic Operator to abide by these principles in the provision of employment, training and other opportunities to new entrant trainees and other disadvantaged and vulnerable persons
Key Performance Indicators will be built into the Contract.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
6 September 2024
Local time
3:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
6 September 2024
Local time
3:30pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
All documentation can be downloaded from https://etenders.rand-associates.co.uk
This portal is for the downloading of the draft procurement documentation, submission of tenders and communicating requests for and responses to clarifications.
All requests for procurement documentation, communications and submission of tenders must be made via the Portal, which can be accessed at https://etenders.rand-associates.co.uk
After creating an account on eTenders@Rand, users will receive an email with a link to activate their account. Once activated and logged in , users will need the following code to register for the procurement documentation: CHSBH001
Economic operators may seek clarification where they consider any part of the procurement documentation is unclear.
All queries and any clarifications must be communicated using the secure email messaging function within the Portal, but to be received no later than 17:00 on 27.08.2024, this will provide an audit trail of all clarification requests and responses issued.
It will not be possible to respond to any queries received after that stipulated date and time. It is the Economic Operators responsibility to regularly monitor communications raised and issued through the Portal.
Response to requests for clarification will be communicated to all Economic Operators through the portal secure email messaging system.
When uploading Tender Documentation , Economic Operators must be aware of any speed limitations of their internet connection, system configuration and general web traffic etc., as these may impact on the time taken to complete the transaction. Uploading of submissions must be completed by the deadline closing date and time.
DO NOT WAIT until too near the closing time on the return date. The closing deadline for uploading completed tender documentation is the 06.09.2024 at 15.00.
Please note that the Portal will not permit tender submissions to be uploaded after the closing deadline.
Tenders and supporting documentation must be visible to the Contracting Authority and their advisers only after the closing deadline. Should Economic Operators have any queries or experience difficulties with the registration or download/upload system they should contact the eTenders@Rand help desk by email etenders@rand-associates.co.uk
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
The Strand
London
SW1A 4AS
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
The Contracting Authorities will incorporate a minimum 10 calendar day standstill period at the point information on the award of the Contract is communicated to all Economic Operators.
The standstill period provides time for unsuccessful Economic Operators to challenge the award decision before a Contract is entered into. The Public Contract Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or who are ar risk of harm by a breach of the Regulations to take action in the High Court of England and Wales.
After the expiry of the 10 day standstill period, the Contracting Authorities will unless prevented by order of the High Court, conclude and enter the Contract.
six.4.4) Service from which information about the review procedure may be obtained
Cabinet Office
70 Whitehall
London
SW1A 4AS
Country
United Kingdom