Section one: Contracting authority
one.1) Name and addresses
Kent County Council (t/a KCS Procurement Services)
Head Office, 1 Abbey Wood Group, Kings Hill
West Malling
ME19 4YT
Contact
Miss Tamara Stevens
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
http://www.commercialservices.org.uk/
Buyer's address
http://www.commercialservices.org.uk/
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Advert/Index?advertId=559db07f-e829-ed11-8119-005056b64545
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/Advert/Index?advertId=559db07f-e829-ed11-8119-005056b64545
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Y23038 - Supply of ICT Managed Services and Consultancy
Reference number
DN631038
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
This Framework Agreement will be split into two (2) LOTS.
LOT 1 - ICT Managed Services.
Awarded Supplier(s) must be capable of supplying a range of delivery models including supply and fit, support and maintenance, systems configuration and management, hybrid or fully managed ICT service, integration of services with other technologies and/or contractors’ solutions, both cloud and on-premise options, including but not limited to:
• ICT Support and Maintenance
• ICT Strategy and Planning
• Connectivity
• Cloud Solutions
• Safeguarding and Security
• Strategy and Planning
• Data Storage and Back Up
• Networking Solutions
• ICT Infrastructure
• Consultancy
In the context of the solutions required, ICT infrastructure can include but not be limited to hardware, software, network, peripheral equipment, audio-visual equipment, user devices and mobile connectivity (as an integrated package within user devices).
LOT 2 - ICT Consultancy Services
Awarded Suppliers must be capable of providing full spectrum, and multidisciplinary consultancy Services that may extend beyond the scope of the Goods/Services purchased and referenced in LOT 1. Technology and associated and related disciplines, including but not limited to:
• Audit
• Assessment
• Design
• Consultancy and Support
• Configuration Support
• Cyber Security
• Discovery and Analysis
• Planning Strategies
• Project Scoping
• Project Management
• Programme Management
• Cost Modelling
• Operational Modelling
• Cloud Solutions
• Server Solutions
• Software
• Hardware
• Risk Assessment/Management
• Risk Mitigation
• Security
• Cost Analysis
• ICT Digital Strategy Development
• Quality and Testing
• Project Implementation
• Systems
• Maintenance
• ICT Systems, Processes and Policies.
As relevant industries, technologies and specialities evolve and advance, it is anticipated that any future consultancy provisions will be made available as part of the Framework Agreement and will be current, effective timely and responsive to requirements.
two.1.5) Estimated total value
Value excluding VAT: £500,000,000
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
ICT Managed Services
Lot No
1
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Supplier(s) must be capable of supplying a range of delivery models including supply and fit, support and maintenance, systems configuration and management, hybrid or fully managed ICT service, integration of services with other technologies and/or contractors’ solutions, both cloud and on-premise options, including but not limited to:
• ICT Support and Maintenance
o On-Site Support
o Remote Support
o Annual Health Check
o Pre Ofsted Check
o Routine Maintenance
o MIS Support
o Training
• ICT Strategy and Planning
• Connectivity
• Cloud Solutions
• Safeguarding and Security
• Strategy and Planning
• Data Storage and Back Up
• Networking Solutions
• ICT Infrastructure
• Consultancy
Tenderers should state in Annex D – Tenderers Response LOT 1 their ability to provide the Services as listed.
In the context of the solutions required, ICT infrastructure can include but not be limited to hardware, software, network, peripheral equipment, audio-visual equipment, user devices and mobile connectivity (as an integrated package within user devices).
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £250,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
To gain access and complete the necessary documents please follow the instruction below
Visit - WWW.Kentbusinessportal.org.uk
Select - Opportunities
Select Organisation - Commercial Services
Select the opportunity appropriate to you from the list provided
Express interest - you may need to register first
Once successful expression is completed you can access and complete the requirements in two ways
1 - when you register you will receive a successful registration email, this also contains an link taking you direct to the opportunity
2 - when you log in to proactis go to my activities, select commercial services and you will be presented with the opportunity.
Following the instruction from herein
two.2) Description
two.2.1) Title
LOT 2 – ICT Consultancy Services
Lot No
2
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Suppliers must be capable of providing full spectrum, and multidisciplinary Consultancy Services that may extend beyond the scope of the Goods/Services purchased and referenced in LOT 1. Technology and associated and related disciplines, including but not limited to:
• Audit
• Assessment
• Design
• Consultancy and Support
• Configuration Support
• Cyber Security
• Discovery and Analysis
• Planning Strategies
• Project Scoping
• Project Management
• Programme Management
• Cost Modelling
• Operational Modelling
• Procurement and Supply
• Risk Management
• Opportunity Management
• Policy Reviews and Advice
• Cloud Solutions
• Server Solutions
• Software
• Hardware
• Infrastructure
• Data Protection
• Process Mapping and Optimisation
• Risk Assessment
• Risk Management
• Risk Mitigation
• Security
• Cost analysis
• ICT Digital Strategy Development
• Disaster Recovery
• Individual Specialists and or Team of Consultants
• ICT Architecture
• Quality and testing
• ICT Operations and Infrastructure
• Conception development
• Innovation
• Project implementation
• Systems
• Maintenance
• Servicing
• Testing
• Support
• Research, data and analysis based objective recommendations
• ICT Systems, processes and policies.
As relevant industries, technologies and specialities evolve and advance, it is anticipated that any future consultancy provisions will be made available as part of the Framework Agreement and will be current, effective timely and responsive to requirements
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £250,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
To gain access and complete the necessary documents please follow the instruction below
Visit - WWW.Kentbusinessportal.org.uk
Select - Opportunities
Select Organisation - Commercial Services
Select the opportunity appropriate to you from the list provided
Express interest - you may need to register first
Once successful expression is completed you can access and complete the requirements in two ways
1 - when you register you will receive a successful registration email, this also contains an link taking you direct to the opportunity
2 - when you log in to proactis go to my activities, select commercial services and you will be presented with the opportunity.
Following the instruction from herein
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
In the case of framework agreements, provide justification for any duration exceeding 4 years:
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
20 October 2022
Local time
2:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
20 October 2022
Local time
2:15pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
All public bodies will have access to this Framework Agreement but may only do so with the agreement of the Contracting Authority. Those organisations who may wish to access this Framework Agreement will be members, local government authorities, the police service, the fire service, the NHS and NHS trusts, housing associations, third sector organisations, academic centres (including Academies), free schools, publicly funded organisations and publicly owned private companies, operating within the geographic boundaries of the United Kingdom, Channel Islands, Northern Ireland and Isle of Man.
Full details of the classification of potential Customer’s geographical areas and organisation classifications are detailed as follows:
LOCAL AUTHORITY COUNCILS:
England:
County, Unitary, District, Borough, and Metropolitan Councils. (Parish and Community Councils are also permissible users). See link:
A-Z of councils online | Local Government Association
https://www.local.gov.uk/topics
http://www.direct.gov.uk/en/Dl1/Directories/Localcouncils/index.htm
Northern Ireland: Administered across 26 Districts of Northern Ireland. See link:
http://www.nidirect.gov.uk/local-councils-in-northern-ireland
Scotland: Administered across 32 Council areas. See link:
Councils | COSLA
Wales: Administered across 22 Council areas. See link:
Find your local authority | GOV. WALES
Isle of Man: Administered across 22 local authorities, consisting of 4 town authorities, 2 district authorities, 2 village authorities, and 14 parish authorities.
https://www.gov.im/categories/home-and-neighbourhood/local-authorities/local-authority-contacts/
Channel Islands:
https://www.gov.je/Government/Departments/Pages/default.aspx
https://www.gov.gg/article/152949/Government-Departments
EMERGENCY SERVICES:
POLICE:
National
England
Home | Police.uk (www.police.uk)
https://www.gov.uk/government/organisations/civil-nuclear-constabulary
Northern Island
https://www.police.uk/northern-ireland/
Scotland
http://www.scotland.police.uk/
https://www.gov.uk/government/organisations/civil-nuclear-constabulary
Wales
https://www.dyfed-powys.police.uk/
Home | Gwent Police
Home | North Wales Police
https://www.police.uk/south-wales/
https://www.gov.uk/government/organisations/civil-nuclear-constabulary
Isle of Man
Channel Islands
http://www.guernsey.police.uk/
FIRE and RESCUE
UK – England, Scotland, Northern Ireland, Wales, IOM
http://www.fireservice.co.uk/information/ukfrs/
https://www.ukfirestations.co.uk/brigades
Channel Islands
https://www.gov.je/Government/Departments/HomeAffairs/Pages/default.aspx
MARITIME AND COASTGUARD AGENCY
UK – England, Scotland, Northern Ireland, Wales, IOM
https://www.gov.uk/government/organisations/maritime-and-coastguard-agency/about/access-and-opening
Isle of Man
Channel Islands
http://www.ports.je/JerseyCoastguard/Pages/default.aspx
https://www.rnli.org.gg/guernseys-lifeboat/
NHS/HEALTH BODIES AND AMBULANCE SERVICES:
England
https://www.nhs.uk/servicedirectories/pages/nhstrustlisting.aspx
East Midlands Ambulance Service NHS Trust
East of England Ambulance Service NHS Trust
London Ambulance Service NHS Trust
http://www.londonambulance.nhs.uk
North East Ambulance Service NHS Foundation Trust
North West Ambulance Service NHS Trust
South Central Ambulance Service NHS Foundation Trust http://www.southcentralambulance.nhs.uk
South East Coast Ambulance Service NHS Foundation Trust
South Western Ambulance Service NHS Foundation Trust
https://www.swast.nhs.uk/welcome
West Midlands Ambulance Service NHS Trust
Yorkshire Ambulance Service NHS Trust
Northern Island
http://www.hscni.net/index.php?link=trusts
Scotland
https://www.scot.nhs.uk/organisations/
http://www.scottishambulance.com/WhatWeDo/Default.aspx
Wales
http://www.wales.nhs.uk/nhswalesaboutus/structure
https://www.ambulance.wales.nhs.uk/
Isle of Man
https://www.gov.im/about-the-government/departments/health-and-social-care/
https://www.gov.im/categories/health-and-wellbeing/isle-of-man-ambulance-service/
Channel Islands
https://www.gov.je/Government/Departments/HealthSocialServices/Pages/index.aspx
https://www.gov.gg/article/119652/Health-Social-Care--Wellbeing
https://www.gov.je/pages/contacts.aspx?contactid=87
St John Ambulance Cymru - Wales’ leading first aid charity (sjacymru.org.uk)
CENTRAL GOVERNMENT DEPARTMENTS AND THEIR AGENCIES:
http://www.direct.gov.uk/en/Dl1/Directories/A-ZOfCentralGovernment/index.htm
REGISTERED SOCIAL LANDLORDS:
Government-funded, not-for-profit organisations that provide affordable housing. They include housing associations, trusts and cooperatives.
England
https://www.gov.uk/government/publications/current-registered-providers-of-social-housing
Scotland
https://directory.scottishhousingregulator.gov.uk/Pages/Datasets-and-Reports.aspx
Northern Ireland
https://www.nidirect.gov.uk/contacts/housing-associations
Wales
Isle of Man
Channel Islands
https://www.gov.je/Home/RentingBuying/OtherRentalOptions/Pages/OtherHousing.aspx
EDUCATIONAL ESTABLISHMENTS:
Nursery, primary, middle or high schools, secondary schools, Academies, free schools, special schools, Pupil Referral Units (PRU), further education colleges, universities.
UK – England, Scotland, Northern Ireland, Wales
http://www.schoolswebdirectory.co.uk/index.php
https://get-information-schools.service.gov.uk/
https://www.universitiesuk.ac.uk
Isle of Man
https://www.gov.im/categories/education-training-and-careers/schools-and-colleges/
Channel Islands
https://www.gov.je/Education/Schools/FindingSchool/Pages/default.aspx
https://www.gov.gg/article/163185/Education-Working--Retiring
CHARITIES
England and Wales
https://www.gov.uk/government/organisations/charity-commission
Scotland
Northern Ireland
https://www.charitycommissionni.org.uk/charity-search/
Isle of Man
Isle of Man Government - Charities
Channel Islands
http://www.jerseycharities.org/members
http://www.charity.org.gg/Find
Suppliers are advised that the Contracting Authority and its Customers reserve the right to supply the tendered products, services, and commodities to companies that have a majority public sector ownership by any of the public sector bodies referred to above during the Framework Agreement period as stated in this document, for the purpose of selling to other public, private and third sector organisations.
six.4) Procedures for review
six.4.1) Review body
Commercial Services Kent Ltd
1 Abbey Wood Road
Kings Hill
ME19 4YT
Country
United Kingdom