Section one: Contracting entity
one.1) Name and addresses
SE TRAINS LIMITED
Second Floor,4 More London Riverside
LONDON
SE12AU
Contact
Rob Parfitt
robert.parfitt@southeasternrailway.co.uk
Telephone
+44 7989232377
Country
United Kingdom
Region code
UKI44 - Lewisham and Southwark
Companies House
03266762
Internet address(es)
Main address
one.1) Name and addresses
NORTHERN TRAINS LIMITED
George Stephenson House, Toft Green
York
YO1 6JT
Contact
Robin Horsman
robin.horsman@northernrailway.co.uk
Country
United Kingdom
Region code
UKE - Yorkshire and the Humber
Companies House
03076444
Internet address(es)
Main address
https://www.northernrailway.co.uk/
one.2) Information about joint procurement
The contract involves joint procurement
one.6) Main activity
Railway services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of and Support for a Revenue Management System
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
• The RMS will use the train inventory held in the Rail Delivery Group's 'RARS' system
• For our customers, we want to:
• Provide a better rail experience, with high-quality journeys at lower prices
• Allow anyone to afford to use trains as their first choice of transport
• Create a price perception that trains are inexpensive
• Improve journey quality by reducing crowding on busy services
• For our operation, we want to:
• Optimise load factors on quieter services
• Deliver increased passenger volumes
• Increase revenue through yield on busy services and increased demand on quieter services
• Improve revenue performance through early identification of risk and opportunity (such as special events)
• Help to tailor new marketing campaigns based on accurate data analytics
• A full RMS specification will be provided to interested parties. Tenderers will be required to assert how their product meets the specification and to state clearly where they are not able to comply with the specification or are offering an alternative.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKJ - South East (England)
two.2.4) Description of the procurement
• The RMS will use the train inventory held in the Rail Delivery Group's 'RARS' system
• For our customers, we want to:
• Provide a better rail experience, with high-quality journeys at lower prices
• Allow anyone to afford to use trains as their first choice of transport
• Create a price perception that trains are inexpensive
• Improve journey quality by reducing crowding on busy services
• For our operation, we want to:
• Optimise load factors on quieter services
• Deliver increased passenger volumes
• Increase revenue through yield on busy services and increased demand on quieter services
• Improve revenue performance through early identification of risk and opportunity (such as special events)
• Help to tailor new marketing campaigns based on accurate data analytics
• A full RMS specification will be provided to interested parties. Tenderers will be required to assert how their product meets the specification and to state clearly where they are not able to comply with the specification or are offering an alternative.
two.2.11) Information about options
Options: Yes
Description of options
The contracting entity may at its discretion extend the term of the agreement up to a total of 5 years
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated procedure with prior call for competition
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-022211
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 August 2024
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court of England and Wales
London
Country
United Kingdom