Section one: Contracting authority
one.1) Name and addresses
NHS North Central London CCG
2nd Floor Laycock Development Centre
London
N1 1TH
Contact
Taofeeq Ladega
nelcsu.clinical-procurement@nhs.net
Telephone
+44 7950839459
Country
United Kingdom
NUTS code
UKI - London
Internet address(es)
Main address
https://northcentrallondonccg.nhs.uk/
Buyer's address
https://northcentrallondonccg.nhs.uk/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Advert?advertId=7f40bc4a-0617-ec11-810e-005056b64545
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/Advert?advertId=7f40bc4a-0617-ec11-810e-005056b64545
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Telephone Advice and Guidance
Reference number
PRJ-1066
two.1.2) Main CPV code
- 85300000 - Social work and related services
two.1.3) Type of contract
Services
two.1.4) Short description
North Central London CCG are seeking to commission a digital platform to enable both telephone based and clinically secure photo messaging application for the provision of Clinical Advice & Guidance for a range of clinical specialties.
two.1.5) Estimated total value
Value excluding VAT: £1,440,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 64210000 - Telephone and data transmission services
two.2.3) Place of performance
NUTS codes
- UKI - London
Main site or place of performance
North Central London
two.2.4) Description of the procurement
North Central London CCG are seeking to commission a digital platform to enable both telephone based and clinically secure photo messaging application for the provision of Clinical Advice & Guidance for a range of clinical specialties.
The platform will provide a consistent level of stability and importantly a high level of connectivity with exceptional connection times measured in seconds.
The service is able to offer a range of specialties covering both physical and mental health.
The service is integrated with key local providers in North Central London but is entirely backed up by a national network of NHS clinicians.
This ensures that primary care always has access to immediate clinical advice and guidance.
The service also allows clinicians from providers to engage with clinicians in other local providers in NCL as well as the national network, thus facilitating the creation and development of local system working, as part of the future development of clinical networks in the North Central London Integrated Care System.
The Benefits
• Better patient experience - improved access to clinical care pathway, avoidance of unnecessary patient visits to hospital, reductions in follow-up visits to GP Practices
• Better GP experience - improved patient management including: patient episodes conclude with no follow-up work, casebased learning, reconnecting with Consultants; more efficient and fully IG-compliant way of taking photo images and transferring to patient records
• Better Consultant experience - improved management of GP clinical advice & guidance including: reduction in inappropriate referrals, reduction in the number of written requests for advice that require responses, reconnecting with GPs
• Better for the hospital and CCG/ICS - establish an NCL system approach with improved clinical networking, full tracking of Advice & Guidance activity, greater 'whole system' efficiency, with savings available to support other hospital and community initiatives
Expected outcomes from this service include:
•Provide timely access to clinical advice and guidance for healthcare professionals
•Enhance and improve access to clinical services through digital technology and innovation
•Provision of consistently high quality service meeting the needs of the clinical service user and improving the timely management of patients
•Provision of a highly stable digital and telephony platform
•Recorded outcomes of clinical advice and guidance to enable clinical audit of the service at specialty level and clinical user level
•High level of clinical user satisfaction from healthcare professionals using and delivering the service
•Supporting service users to access the service in the most supportive and effective way including training, reviewing services at specialty/GP/ GP practice/ hospital provider
Please note that the PIN is being advertised as a call for competition.
The contract is a going to be for 3 year with an option to extend for an additional 2 years.
The Contract is expected to commence on 1st April 2022 , with the possible deadline for delivery of the service being 31st March 2027.
To participate in the procurement exercise, potential bidders will need to register their organisation on our e-tendering portal (if you are not already registered on e-tendering portal)(https://proContract.due-north.com/register) and express their interest by completing the attached Expression of Interest questionnaire. Your expression of interest will be treated as incomplete should you fail to submit a duly completed expression of interest questionnaire.
The deadline for the expression of interest is 12 noon 01/11/2021
The expression of interest questionnaire is available @ (https://procontract.due-north.com/Advert?advertId=7f40bc4a-0617-ec11-810e-005056b64545). Interested organisation must download the expression of interest questionnaire. Duly completed expression of interest questionnaire must be submitted via messaging facility on this project on procontract.
If you have any clarification questions please submit it via messaging facility on pro-contract
two.2.6) Estimated value
Value excluding VAT: £1,440,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
The contract will include an option to extend for further 24 months
two.2.14) Additional information
This notice is a call for competition. Interested organisations must inform the contracting authority of their interest in the contract. The contract will be awarded without publication of a further call for competition. In the event that only one organisation expresses an interest and submits a duly completed expression of interest questionnaire, the NCL CCG will have the right to enter into a direct negotiation with that organisation to award a contract.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
Details will be available at the next stage of the procurement.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of expressions of interest
Originally published as:
Date
1 November 2021
Local time
12:00pm
Changed to:
Date
8 November 2021
Local time
5:00pm
See the change notice.
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.4) Procedures for review
six.4.1) Review body
NEL
First, 1 Lower Marsh,
Waterloo
SE1 7NT
nelcsu.clinical-procurement@nhs.net
Telephone
+44 7950839459
Country
United Kingdom