Scope
Reference
WS2519059527
Description
Ad hoc qualitative and quantitative research which can support TfL/GLA to understand both the breadth and depth of a variety of themes including customer information provision, staff service to customers, fares, ticketing and changes, urban realm and built environment, healthy streets topics, safety and security, travel demand management, vehicle or service development, freight, disability, accessibility and inclusion.
Contract dates (estimated)
- 18 August 2026 to 17 August 2029
- Possible extension to 18 August 2030
- 4 years, 1 day
Main category
Services
CPV classifications
- 73000000 - Research and development services and related consultancy services
Submission
Publication date of tender notice (estimated)
31 October 2025
Contracting authority
Transport for London
- Public Procurement Organisation Number: PHMT-6197-NWNZ
5 Endeavour Square
London
E20 1JN
United Kingdom
Contact name: Lavinia Tidy-Jones
Email: laviniatidyjones@tfl.gov.uk
Region: UKI41 - Hackney and Newham
Organisation type: Public authority - central government