Section one: Contracting authority
one.1) Name and addresses
KNIGHT FRANK PROMISE
St Ann's Quay 124 Quayside
Newcastle upon Tyne
NE1 3BD
Contact
Procurement Team
Telephone
+44 448000488664
Country
United Kingdom
Region code
UKC2 - Northumberland and Tyne and Wear
Companies House
OC305934
Internet address(es)
Main address
Buyer's address
https://www.knightfrank.co.uk/knight-frank-promise
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
Access to the procurement documents is restricted. Further information can be obtained at
https://portal.maistro.com/b/expression-of-interest/80da9e16-5a04-410b-bb2b-ebcb0752690b
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://portal.maistro.com/b/expression-of-interest/80da9e16-5a04-410b-bb2b-ebcb0752690b
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Cleaning and Mechanical & Electrical Services (M&E) SQ
Reference number
YFA-RZJ1DS
two.1.2) Main CPV code
- 71315000 - Building services
two.1.3) Type of contract
Services
two.1.4) Short description
On behalf of Newcastle City Council, Knight Frank Promise is looking to appoint multiple service providers to deliver and maintain cleaning and mechanical & electrical further (''M&E'') services. Newcastle City Council currently has eight (8) sites in scope for the M&E services to maintain NCC's existing assets. Six (6) out of eight (8) sites require cleaning services with TUPE being involved.
two.1.5) Estimated total value
Value excluding VAT: £2,234,630
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
Maximum number of lots that may be awarded to one tenderer: 3
The contracting authority reserves the right to award contracts combining the following lots or groups of lots:
Service A - Cleaning Services
Service B - Mechanical and Electrical Maintenance
two.2) Description
two.2.1) Title
Cleaning and M&E
Lot No
1
two.2.2) Additional CPV code(s)
- 50710000 - Repair and maintenance services of electrical and mechanical building installations
- 71315000 - Building services
- 90919200 - Office cleaning services
two.2.3) Place of performance
NUTS codes
- UKC2 - Northumberland and Tyne and Wear
Main site or place of performance
Lot 1: The Lumen NE4 5BZ
two.2.4) Description of the procurement
Service A - Cleaning Services General Requirements
• Labour Breakdown
o Cleaners
o Supervisors
• Daily/Weekly/Monthly Quarterly/Annually services to include but not be limited to;
o Carpet cleaning
o Dusting
o Door cleaning
o Vacuuming
o Deep cleaning
o Spot Clean
o Mirror cleaning
o Replace Consumables
o Sweep and mop floors.
o Empty bins
• Window Cleaning & Periodic Services to include but not be limited to;
o Internal/External window cleaning
o Roof Level Rooflights
o Pressure washing exterior.
• Washroom Services to include but not be limited to;
o Bins
o Vending
o Air Fresheners
o Feminine Hygiene
• Additional Services to include but not be limited to;
o Dust mats
o Upholstery Cleans - Common Areas
• Consumables Services to include but not be limited to:
o Toilet Rolls
o Liquid soap
o Dishwasher tablets
o Washup liquid
o Paper towels
Service B - Mechanical & Electrical Services
• Electrical Safety
• Environmental Hazards
• Hazardous Substances
• Lone Working:
• Fire Safety
• Mains Services
• People with Additional Needs
• Safe Site
• Safety Equipment
• Working at Heights
• Water Treatment
• Water hygiene task and frequency
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Yes
Description of renewals
Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTS as detailed below.
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: Yes
Description of options
NCC has eight (8) properties requiring M&E Services and six (6) of those properties requiring cleaning services, please note TUPE is involved in the cleaning services, therefore suppliers bidding for the cleaning services must submit a bid for cleaning hours with a view to improve the efficiency and to reduce the downtime hours.
two.2) Description
two.2.1) Title
Cleaning and M&E
Lot No
2
two.2.2) Additional CPV code(s)
- 50710000 - Repair and maintenance services of electrical and mechanical building installations
- 71315000 - Building services
- 90919200 - Office cleaning services
two.2.3) Place of performance
NUTS codes
- UKC2 - Northumberland and Tyne and Wear
Main site or place of performance
Lot 2: The Biosphere NE4 5BX
Service A - Cleaning Services &
Service B - Mechanical & Electrical
two.2.4) Description of the procurement
Service A - Cleaning Services General Requirements
Labour Breakdown
o Cleaners
o Supervisors
• Daily/Weekly/Monthly Quarterly/Annually services to include but not be limited to;
o Carpet cleaning
o Dusting
o Door cleaning
o Vacuuming
o Deep cleaning
o Spot Clean
o Mirror cleaning
o Replace Consumables
o Sweep and mop floors.
o Empty bins
• Window Cleaning & Periodic Services to include but not be limited to;
o Internal/External window cleaning
o Roof Level Rooflights
o Pressure washing exterior.
• Washroom Services to include but not be limited to;
o Bins
o Vending
o Air Fresheners
o Feminine Hygiene
• Additional Services to include but not be limited to;
o Dust mats
o Upholstery Cleans - Common Areas
• Consumables Services to include but not be limited to:
o Toilet Rolls
o Liquid soap
o Dishwasher tablets
o Washup liquid
o Paper towels
Service B - Mechanical & Electrical Services
• Electrical Safety
• Environmental Hazards
• Hazardous Substances
• Lone Working:
• Fire Safety
• Mains Services
• People with additional Needs
• Safe Site
• Safety Equipment
• Working at Heights
• Water Treatment
• Water hygiene task and frequency
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Yes
Description of renewals
Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTS as detailed below.
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: Yes
Description of options
NCC has eight (8) properties requiring M&E Services and six (6) of those properties requiring cleaning services, please note TUPE is involved in the cleaning services, therefore suppliers bidding for the cleaning services must submit a bid for cleaning hours with a view to improve the efficiency and to reduce the downtime hours.
two.2) Description
two.2.1) Title
Cleaning and M&E
Lot No
3
two.2.2) Additional CPV code(s)
- 50710000 - Repair and maintenance services of electrical and mechanical building installations
- 71315000 - Building services
- 90919200 - Office cleaning services
two.2.3) Place of performance
NUTS codes
- UKC2 - Northumberland and Tyne and Wear
Main site or place of performance
Lot 3: The Key (Helix) NE4 6TQ
Service A - Cleaning Services &
Service B - Mechanical & Electrical
two.2.4) Description of the procurement
Service A - Cleaning Services General Requirements
• Labour Breakdown
o Cleaners
o Supervisors
• Daily/Weekly/Monthly Quarterly/Annually services to include but not be limited to;
o Carpet cleaning
o Dusting
o Door cleaning
o Vacuuming
o Deep cleaning
o Spot Clean
o Mirror cleaning
o Replace Consumables
o Sweep and mop floors.
o Empty bins
• Window Cleaning & Periodic Services to include but not be limited to;
o Internal/External window cleaning
o Roof Level Rooflights
o Pressure washing exterior.
• Washroom Services to include but not be limited to;
o Bins
o Vending
o Air Fresheners
o Feminine Hygiene
• Additional Services to include but not be limited to;
o Dust mats
o Upholstery Cleans - Common Areas
• Consumables Services to include but not be limited to:
o Toilet Rolls
o Liquid soap
o Dishwasher tablets
o Washup liquid
o Paper towels
Service B - Mechanical & Electrical Services
• Electrical Safety
• Environmental Hazards
• Hazardous Substances
• Lone Working:
• Fire Safety
• Mains Services
• People with Additional Needs
• Safe Site
• Safety Equipment
• Working at Heights
• Water Treatment
• Water hygiene task and frequency
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Yes
Description of renewals
Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTS as detailed below.
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: Yes
Description of options
NCC has eight (8) properties requiring M&E Services and six (6) of those properties requiring cleaning services, please note TUPE is involved in the cleaning services, therefore suppliers bidding for the cleaning services must submit a bid for cleaning hours with a view to improve the efficiency and to reduce the downtime hours.
two.2) Description
two.2.1) Title
Cleaning and M&E
Lot No
4
two.2.2) Additional CPV code(s)
- 50710000 - Repair and maintenance services of electrical and mechanical building installations
- 71315000 - Building services
- 90919200 - Office cleaning services
two.2.3) Place of performance
NUTS codes
- UKC2 - Northumberland and Tyne and Wear
Main site or place of performance
Lot 4: The Core NE4 5TF
Service A - Cleaning Services &
Service B - Mechanical & Electrical
two.2.4) Description of the procurement
Service A - Cleaning Services General Requirements
• Labour Breakdown
o Cleaners
o Supervisors
• Daily/Weekly/Monthly Quarterly/Annually services to include but not be limited to;
o Carpet cleaning
o Dusting
o Door cleaning
o Vacuuming
o Deep cleaning
o Spot Clean
o Mirror cleaning
o Replace Consumables
o Sweep and mop floors.
o Empty bins
• Window Cleaning & Periodic Services to include but not be limited to;
o Internal/External window cleaning
o Roof Level Rooflights
o Pressure washing exterior.
• Washroom Services to include but not be limited to;
o Bins
o Vending
o Air Fresheners
o Feminine Hygiene
• Additional Services to include but not be limited to;
o Dust mats
o Upholstery Cleans - Common Areas
• Consumables Services to include but not be limited to:
o Toilet Rolls
o Liquid soap
o Dishwasher tablets
o Washup liquid
o Paper towels
Service B - Mechanical & Electrical Services
• Electrical Safety
• Environmental Hazards
• Hazardous Substances
• Lone Working:
• Fire Safety
• Mains Services
• People with Additional Needs
• Safe Site
• Safety Equipment
• Working at Heights
• Water Treatment
• Water hygiene task and frequency
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Yes
Description of renewals
Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTS as detailed below.
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: Yes
Description of options
NCC has eight (8) properties requiring M&E Services and six (6) of those properties requiring cleaning services, please note TUPE is involved in the cleaning services, therefore suppliers bidding for the cleaning services must submit a bid for cleaning hours with a view to improve the efficiency and to reduce the downtime hours.
two.2) Description
two.2.1) Title
Cleaning and M&E
Lot No
5
two.2.2) Additional CPV code(s)
- 50710000 - Repair and maintenance services of electrical and mechanical building installations
- 71315000 - Building services
- 90919200 - Office cleaning services
two.2.3) Place of performance
NUTS codes
- UKC2 - Northumberland and Tyne and Wear
Main site or place of performance
Lot 5: Partnership House NE3 3AF
Service A - Cleaning Services &
Service B - Mechanical & Electrical
two.2.4) Description of the procurement
Service A - Cleaning Services General Requirements
• Labour Breakdown
o Cleaners
o Supervisors
• Daily/Weekly/Monthly Quarterly/Annually services to include but not be limited to;
o Carpet cleaning
o Dusting
o Door cleaning
o Vacuuming
o Deep cleaning
o Spot Clean
o Mirror cleaning
o Replace Consumables
o Sweep and mop floors.
o Empty bins
• Window Cleaning & Periodic Services to include but not be limited to;
o Internal/External window cleaning
o Roof Level Rooflights
o Pressure washing exterior.
• Washroom Services to include but not be limited to;
o Bins
o Vending
o Air Fresheners
o Feminine Hygiene
• Additional Services to include but not be limited to;
o Dust mats
o Upholstery Cleans - Common Areas
• Consumables Services to include but not be limited to:
o Toilet Rolls
o Liquid soap
o Dishwasher tablets
o Washup liquid
o Paper towels
Service B - Mechanical & Electrical Services
• Electrical Safety
• Environmental Hazards
• Hazardous Substances
• Lone Working:
• Fire Safety
• Mains Services
• People with additional Needs
• Safe Site
• Safety Equipment
• Working at Heights
• Water Treatment
• Water hygiene task and frequency
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Yes
Description of renewals
Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTS as detailed below.
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: Yes
Description of options
NCC has eight (8) properties requiring M&E Services and six (6) of those properties requiring cleaning services, please note TUPE is involved in the cleaning services, therefore suppliers bidding for the cleaning services must submit a bid for cleaning hours with a view to improve the efficiency and to reduce the downtime hours.
two.2) Description
two.2.1) Title
Cleaning and M&E
Lot No
6
two.2.2) Additional CPV code(s)
- 50710000 - Repair and maintenance services of electrical and mechanical building installations
- 71315000 - Building services
- 90919200 - Office cleaning services
two.2.3) Place of performance
NUTS codes
- UKC2 - Northumberland and Tyne and Wear
Main site or place of performance
Lot 6: The Toffee Factory NE1 2DF
Service A - Cleaning Services &
Service B - Mechanical & Electrical
two.2.4) Description of the procurement
Service A - Cleaning Services General Requirements
• Labour Breakdown
o Cleaners
o Supervisors
• Daily/Weekly/Monthly Quarterly/Annually services to include but not be limited to;
o Carpet cleaning
o Dusting
o Door cleaning
o Vacuuming
o Deep cleaning
o Spot Clean
o Mirror cleaning
o Replace Consumables
o Sweep and mop floors.
o Empty bins
• Window Cleaning & Periodic Services to include but not be limited to;
o Internal/External window cleaning
o Roof Level Rooflights
o Pressure washing exterior.
• Washroom Services to include but not be limited to;
o Bins
o Vending
o Air Fresheners
o Feminine Hygiene
• Additional Services to include but not be limited to;
o Dust mats
o Upholstery Cleans - Common Areas
• Consumables Services to include but not be limited to:
o Toilet Rolls
o Liquid soap
o Dishwasher tablets
o Washup liquid
o Paper towels
Service B - Mechanical & Electrical Services
• Electrical Safety
• Environmental Hazards
• Hazardous Substances
• Lone Working:
• Fire Safety
• Mains Services
• People with Additional Needs
• Safe Site
• Safety Equipment
• Working at Heights
• Water Treatment
• Water hygiene task and frequency
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Yes
Description of renewals
Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTS as detailed below.
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: Yes
Description of options
NCC has eight (8) properties requiring M&E Services and six (6) of those properties requiring cleaning services, please note TUPE is involved in the cleaning services, therefore suppliers bidding for the cleaning services must submit a bid for cleaning hours with a view to improve the efficiency and to reduce the downtime hours
two.2) Description
two.2.1) Title
Mechanical and Electrical Maintenance
Lot No
7
two.2.2) Additional CPV code(s)
- 50710000 - Repair and maintenance services of electrical and mechanical building installations
- 71315000 - Building services
two.2.3) Place of performance
NUTS codes
- UKC2 - Northumberland and Tyne and Wear
Main site or place of performance
Lot 7: High Bridge Works NE1 1EW
Service B - Mechanical & Electrical
two.2.4) Description of the procurement
Service B - Mechanical & Electrical Services
• Electrical Safety
• Environmental Hazards
• Hazardous Substances
• Lone Working:
• Fire Safety
• Mains Services
• People with Additional Needs
• Safe Site
• Safety Equipment
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Yes
Description of renewals
Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTS as detailed below.
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: Yes
Description of options
NCC has eight (8) properties requiring M&E Services and six (6) of those properties requiring cleaning services, please note TUPE is involved in the cleaning services, therefore suppliers bidding for the cleaning services must submit a bid for cleaning hours with a view to improve the efficiency and to reduce the downtime hours.
two.2) Description
two.2.1) Title
Mechanical and Electrical Maintenance
Lot No
8
two.2.2) Additional CPV code(s)
- 50710000 - Repair and maintenance services of electrical and mechanical building installations
- 71315000 - Building services
two.2.3) Place of performance
NUTS codes
- UKC2 - Northumberland and Tyne and Wear
Main site or place of performance
Lot 8: Wards Building NE1 1EW
Service B - Mechanical & Electrical
two.2.4) Description of the procurement
Service B - Mechanical & Electrical Services
• Electrical Safety
• Environmental Hazards
• Hazardous Substances
• Lone Working:
• Fire Safety
• Mains Services
• People with additional Needs
• Safe Site
• Safety Equipment
• Working at Heights
• Water Treatment
• Water hygiene task and frequency
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Yes
Description of renewals
Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTS as detailed below.
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: Yes
Description of options
NCC has eight (8) properties requiring M&E Services and six (6) of those properties requiring cleaning services, please note TUPE is involved in the cleaning services, therefore suppliers bidding for the cleaning services must submit a bid for cleaning hours with a view to improve the efficiency and to reduce the downtime hours.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
Suppliers must comply with the below accreditations:
• Service A - Cleaning Services
o H&S - ISO 45001
o Quality - ISO 9001
o Environmental - ISO 14001
o Cleaning Chemical Safety - COSHH
o Rish Assessments & Method Statements - RAMS
o Safe Contractor
• Service B - M&E Services
o H&S - ISO 45001
o Environmental - ISO 14001
o Security - ISO 27001
o Safe Contractor
three.1.2) Economic and financial standing
List and brief description of selection criteria
Basic Information
Exclusion Grounds
Economic and Financial Standing
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.1.5) Information about reserved contract
The execution of the contract is restricted to the framework of sheltered employment programmes
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Competitive procedure with negotiation
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 3
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of expressions of interest
Date
18 September 2023
Local time
5:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.5) Scheduled date for start of award procedures
21 September 2023
Section six. Complementary information
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.4) Procedures for review
six.4.1) Review body
MAISTRO LIMITED
1A Grow on Building 3 Babbage Way
Exeter
EX52FN
Telephone
+44 1392325557
Country
United Kingdom
Internet address
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
• SQ launch day - 18/08/2023.
• SQ Submission deadline - 18/09/2023
• SQ Evaluation- 21/09/2023
• SQ Shortlist Notification - 22/09/2023
• ITT Launch Day- (30 days to run) - 27/09/2023.
• ITT Site visits- (2 days per service) To have 2 days site visit - to group Helix buildings over say 1; and - The Toffee Factory, High Bridge Works, and Partnership house day 2, the same apply to the cleaning services except for the High Bridge Works - Dates to be agreed, site visits must take place during the ITT stage.
• ITT Question Deadline- 26/10/2023
• ITT Submission deadline- 27/10/2023
• ITT Evaluation- 09/11/2023
• ITT Presentations- TBC
• BAFO - 16/11/2023
• Award - 23/11/2023
• Standstill 10 days- 04/12/2023
• Implementation Period & Internal Comms- TBC
• Contract start day - January.