Section one: Contracting authority
one.1) Name and addresses
Ministry of Defence
Defence Academy of the United Kingdom
Swindon
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
Defence
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
DAO New Qualification Management System (QMS)
Reference number
702754450
two.1.2) Main CPV code
- 72266000 - Software consultancy services
two.1.3) Type of contract
Services
two.1.4) Short description
The Defence Awarding Organisation (DAO) requires a digitalised qualification management system (QMS) to improve efficiency, reduce regulatory risk and grow capacity to meet increasing Defence demand.
The awarding organisation (AO) landscape is moving from physical printed certification to digital certificates and the regulatory burden is increasing, resulting in the DAO requiring stronger compliance processes across its centres; otherwise, DAO risk the chance of regulatory sanction. Consequently, to help future proof, and reduce risk, DAO requires a QMS that provides:
- Governance control
- Qualification development and management
- Centre control
- Digital certification
DAO needs to align with Defence Academy's (DefAc), intent to become a digital academy and offer eCertificates and only physical 'printed' qualification certification as an option for the learner, thus removing default manual certificate process that currently exists within DAO and across all centres.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £206,150
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The Defence Awarding Organisation (DAO) requires a digitalised qualification management system (QMS) to improve efficiency, reduce regulatory risk and grow capacity to meet increasing Defence demand.
The awarding organisation (AO) landscape is moving from physical printed certification to digital certificates and the regulatory burden is increasing, resulting in the DAO requiring stronger compliance processes across its centres; otherwise, DAO risk the chance of regulatory sanction. Consequently, to help future proof, and reduce risk, DAO requires a QMS that provides:
- Governance control
- Qualification development and management
- Centre control
- Digital certification
DAO needs to align with Defence Academy's (DefAc), intent to become a digital academy and offer eCertificates and only physical 'printed' qualification certification as an option for the learner, thus removing default manual certificate process that currently exists within DAO and across all centres.
two.2.5) Award criteria
Quality criterion - Name: Technical including 10% for Social Value / Weighting: 60
Quality criterion - Name: Price / Weighting: 40
Price - Weighting: 40%
two.2.11) Information about options
Options: Yes
Description of options
The Authority has the two 1 year options to extend contract to 31 March 2026 and 31 March 2027 respectively. These options can be invoked individually or combined, as long as the Authority has invoked this within the agreed notice period in the contract. These options are priced at the outset of contract award.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-003493
Section five. Award of contract
Contract No
702754450
Title
DAO New Qualification Management System (QMS)
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
28 June 2022
five.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Creatio Ltd
Unit 11, 32 Gould Road, Twickenham
London
TW2 6RS
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £206,150
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Defence Academy of the United Kingdom
Swindon
Country
United Kingdom