Section one: Contracting entity
one.1) Name and addresses
Network Rail Infrastructure Ltd
Waterloo General Offices
London
SE1 8SW
Kalpana.Bhatt@networkrail.co.uk
Telephone
+44 1908781000
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
https://www.networkrail.co.uk/
one.6) Main activity
Railway services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Customer User Experience (CUE) Network of Future
two.1.2) Main CPV code
- 50332000 - Telecommunications-infrastructure maintenance services
two.1.3) Type of contract
Services
two.1.4) Short description
This contract is for a Managed Service Provider (MSP) who will provide Build and Transform services for enterprise data connectivity to all Network Rail users, followed by Operate services to agreed SLAs and KPIs post transformation.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £64,626,643.89
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
This contract is for a Managed Service Provider (MSP) who will provide Build and Transform services for enterprise data connectivity to all Network Rail users (e.g., corporate offices, depots, signal boxes), followed by Operate services to agreed SLAs and KPIs post transformation. The MSP will provide a fully managed service (including warranty) and will be expected to maintain/replace hardware before risk is introduced to the service, or when it is beyond economic value.
two.2.11) Information about options
Options: Yes
Description of options
2 Year extension, SOC (Security Operations Centre), remedial work
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
Competition under Network Rail qualification system (SQS-Supplier Qualification System)
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
11 July 2024
five.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Computacenter UK Ltd
Hatfield
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
01584718
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £64,626,643.89
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
The High Court
Strand
london
WC2A 1AA
Country
United Kingdom