Planning

Staff Learning Management System

  • Buckinghamshire & Milton Keynes Fire Authority

F01: Prior information notice (prior information only)

Notice identifier: 2023/S 000-024093

Procurement identifier (OCID): ocds-h6vhtk-03f075

Published 16 August 2023, 5:32pm



Section one: Contracting authority

one.1) Name and addresses

Buckinghamshire & Milton Keynes Fire Authority

Headquarters, Stocklake

Aylesbury

HP20 1BD

Contact

Ronda Smith

Email

procurement@bucksfire.gov.uk

Telephone

+44 7969484031

Country

United Kingdom

Region code

UKJ1 - Berkshire, Buckinghamshire and Oxfordshire

Justification for not providing organisation identifier

Not on any register

Internet address(es)

Main address

https://bucksfire.gov.uk/contact-us/

one.3) Communication

Additional information can be obtained from the above-mentioned address

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

Public order and safety


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Staff Learning Management System

Reference number

PRO-486

two.1.2) Main CPV code

  • 79633000 - Staff development services

two.1.3) Type of contract

Services

two.1.4) Short description

Buckinghamshire and Milton Keynes Fire Authority (BMKFA) the Contracting Authority, acting on behalf of Buckinghamshire Fire and Rescue Service (BFRS), employs approximately 500 people at any given time. The staff groups consist of 374 Operational Fire Fighters and 126 Support staff.

All staff access a range of training and development courses and inputs (delivered via e-learning, virtually or face to face). Training and development activity is panned annually with all staff participating in annual Performance Appraisal & Development Process.

Operational staff undertake initial training period followed by a period of development, via an Apprenticeship course. This takes between 18-24 months to complete and involves a number of training elements/learning inputs and work based performance activity. The knowledge, skills and behaviours are assessed to ensure they meet the required standard. Once the programme of learning and performance is complete staff are deemed competent in role. This process is subject to internal and external assurance.

Support staff complete an induction process, and ongoing training and development via the e-learning platform and/or other sources.

These processes utilise a range of paper based files, computer drives, electronic HR systems, electronic Rostering System and Learning Management System. The systems are not integrated. Staff and Line Managers have to use multiple systems to identify, undertake, progress, complete learning, reporting, development and performance which results in a user experience that is disjointed rather than intuitive.

Whilst the Service would prefer one system to effectively manage these integrated learning, training, development and performance functions and processes, we are aware of the complex challenges both financially and technically in realising a single system solution and understand the outcome of the market engagement may indicate this is not possible.

The current Staff Learning Management System (LMS) in Buckinghamshire Fire and Rescue Service provides a cloud-based virtual learning platform, for administration, tracking, monitoring and reporting of development and training programmes.

The system enables the Authority to evidence against fire service standards and a range of qualification on a web-based system with individual logins for each learner.

The LMS is integral in enabling employees to record their operational competencies as well as housing the practical standards they are set against.

The current system provides all staff a platform to:

• Obtain relevant information through training packages, presentations and videos.

• Complete mandatory eLearning packages.

• Maintain operational competencies (MOC).

• Track progress against local and National guidelines.

This Prior Information Notice is to inform the market that BMKFA/BFRS are planning to undertake a procurement process to implement a solution that will meet the aims of the project as per the Problem Statement attached.

The Authority plans to hold a supplier engagement event to present a more detailed overview of our project aims and objectives and to seek industry expertise and feedback to better inform the Authority system review, budget requirements and subsequent procurement process.

The market engagement event is scheduled to take place on 26th September 2023 with two sessions being offered. The first session starting at 09:30 to 12:30 and the second session from 13:30 to 16:30. The session will involve an initial presentation by BFRS for 30-60 minutes, followed by an open Questions and Answers session for the remainder of the slot time, further timings to follow.

In the event that the level of response requires an additional day, further information will be provided offering a second date.

Full details of the event and all associated communications will be managed using the following email contact: Procurement@bucksfire.gov.uk

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.2) Additional CPV code(s)

  • 48931000 - Training software package
  • 72212931 - Training software development services
  • 79313000 - Performance review services
  • 79633000 - Staff development services
  • 80570000 - Personal development training services

two.2.3) Place of performance

NUTS codes
  • UKJ1 - Berkshire, Buckinghamshire and Oxfordshire
Main site or place of performance

Buckinghamshire and Milton Keynes

two.2.4) Description of the procurement

Buckinghamshire and Milton Keynes Fire Authority (BMKFA) the Contracting Authority, acting on behalf of Buckinghamshire Fire and Rescue Service (BFRS), employs approximately 500 people at any given time. The staff groups consist of 374 Operational Fire Fighters and 126 Support staff.

All staff access a range of training and development courses and inputs (delivered via e-learning, virtually or face to face). Training and development activity is panned annually with all staff participating in annual Performance Appraisal & Development Process.

Operational staff undertake initial training period followed by a period of development, via an Apprenticeship course. This takes between 18-24 months to complete and involves a number of training elements/learning inputs and work based performance activity. The knowledge, skills and behaviours are assessed to ensure they meet the required standard. Once the programme of learning and performance is complete staff are deemed competent in role. This process is subject to internal and external assurance.

Support staff complete an induction process, and ongoing training and development via the e-learning platform and/or other sources.

These processes utilise a range of paper based files, computer drives, electronic HR systems, electronic Rostering System and Learning Management System. The systems are not integrated. Staff and Line Managers have to use multiple systems to identify, undertake, progress, complete learning, reporting, development and performance which results in a user experience that is disjointed rather than intuitive.

Whilst the Service would prefer one system to effectively manage these integrated learning, training, development and performance functions and processes, we are aware of the complex challenges both financially and technically in realising a single system solution and understand the outcome of the market engagement may indicate this is not possible.

The current Staff Learning Management System (LMS) in Buckinghamshire Fire and Rescue Service provides a cloud-based virtual learning platform, for administration, tracking, monitoring and reporting of development and training programmes.

The system enables the Authority to evidence against fire service standards and a range of qualification on a web-based system with individual logins for each learner.

The LMS is integral in enabling employees to record their operational competencies as well as housing the practical standards they are set against.

The current system provides all staff a platform to:

• Obtain relevant information through training packages, presentations and videos.

• Complete mandatory eLearning packages.

• Maintain operational competencies (MOC).

• Track progress against local and National guidelines.

This Prior Information Notice is to inform the market that BMKFA/BFRS are planning to undertake a procurement process to implement a solution that will meet the aims of the project as per the Problem Statement attached.

The Authority plans to hold a supplier engagement event to present a more detailed overview of our project aims and objectives and to seek industry expertise and feedback to better inform the Authority system review, budget requirements and subsequent procurement process.

The market engagement event is scheduled to take place on 26th September 2023 with two sessions being offered. The first session starting at 09:30 to 12:30 and the second session from 13:30 to 16:30. The session will involve an initial presentation by BFRS for 30-60 minutes, followed by an open Questions and Answers session for the remainder of the slot time, further timings to follow.

In the event that the level of response requires an additional day, further information will be provided offering a second date.

Full details of the event and all associated communications will be managed using the following email contact: Procurement@bucksfire.gov.uk

two.2.14) Additional information

All communication relating to this PIN Notice should be directed to:

Procurement@bucksfire.gov.uk

two.3) Estimated date of publication of contract notice

1 March 2024


Section four. Procedure

four.1) Description

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes


Section six. Complementary information

six.3) Additional information

All communication relating to this PIN Notice should be directed to:

Procurement@bucksfire.gov.uk