Scope
Reference
WS2525955134
Description
Retender of TfL's Contact Centre Outsourced Services Framework.
Commercial tool
Establishes a framework
Contract dates (estimated)
- 28 May 2027 to 27 May 2031
- 4 years
Main category
Services
CPV classifications
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
Submission
Publication date of tender notice (estimated)
31 May 2026
Contracting authority
Transport for London
- Public Procurement Organisation Number: PHMT-6197-NWNZ
5 Endeavour Square
London
E20 1JN
United Kingdom
Contact name: Reece Chasey
Email: reecechasey@tfl.gov.uk
Region: UKI41 - Hackney and Newham
Organisation type: Public authority - central government