Section one: Contracting authority
one.1) Name and addresses
Arts Council England
The Hive, 49 Lever Street
Manchester
M1 1FN
Contact
Phil Lofthouse
Procurement.Services@artscouncil.org.uk
Telephone
+44 1619344317
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
https://www.artscouncil.org.uk/supplying-arts-council
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Other type
National development agency for creativity and culture
one.5) Main activity
Recreation, culture and religion
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Arts Access Scheme - Digital Membership System
Reference number
ACE 504 ITT
two.1.2) Main CPV code
- 72200000 - Software programming and consultancy services
two.1.3) Type of contract
Services
two.1.4) Short description
Arts Council England intends to commission a Digital Membership System (DMS), as part of a programme of work to develop a UK-wide access scheme, which will improve access, usability, and inclusion for D/deaf, disabled and neurodivergent people to creative and cultural activity across the UK. The access scheme will improve the D/deaf, disabled and neurodivergent audience experience of creative and cultural organisations by offering practical tools that will help organisations offer better access provisions in a more efficient manner, underpinned by industry backed access standards for the sector as well as training and support to meet those standards. It will also provide audience insights for partners and participating venues. The scheme’s DMS will be one of the cornerstones of the scheme, as a tool which facilitates the connection between creative and cultural organisations and their customers. The DMS will allow customers to sign up to the scheme and create a profile giving details of their access requirements. Organisations will also sign up via the DMS and create profiles for their access provisions and performances. The database of organisations and their provisions will be used to create access directories to aid customers to find events and activities that meet their requirements. Organisations will also be able to subscribe to the access scheme, giving them access to the database of customers and their requirements. The DMS will therefore be a tool which allows customers to quickly and easily share their requirements with any arts or cultural organisation they wish to attend, either through tech integrations with their existing ticketing and CRM software or by manual look up. We are open to different approaches to delivering a DMS either being procured from a consortium or a single multi-disciplined supplier, with the development work occurring within the UK. We would welcome the opportunity to talk with a supplier or suppliers about potential solutions, either using existing technology or developing a new system for the task. We are particularly interested in speaking with disabled-led or organisations with a particular focus on disability and accessibility. We would like to engage in Pre-market engagement in August/September 2023 to explore the available options for developing the DMS. Please note, this early market engagement is not the start of the formal procurement process, but an opportunity to discuss the project more openly before the formal process begins. We do, however, have a developed scope of requirements that we will share with those we invite to take part in the pre-market engagement to inform the discussion. Please forward some brief information (max 2 sides of A4) about your organisation and your experience of developing similar digital systems to procurement.services@artscouncil.org.uk . Please put "Access Scheme; Digital Membership System" in the email title.
two.1.5) Estimated total value
Value excluding VAT: £760,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48900000 - Miscellaneous software package and computer systems
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
UNITED KINGDOM
two.2.4) Description of the procurement
Arts Council England intends to commission a Digital Membership System (DMS), as part of a programme of work to develop a UK-wide access scheme, which will improve access, usability, and inclusion for D/deaf, disabled and neurodivergent people to creative and cultural activity across the UK. The access scheme will improve the D/deaf, disabled and neurodivergent audience experience of creative and cultural organisations by offering practical tools that will help organisations offer better access provisions in a more efficient manner, underpinned by industry backed access standards for the sector as well as training and support to meet those standards. It will also provide audience insights for partners and participating venues. The scheme’s DMS will be one of the cornerstones of the scheme, as a tool which facilitates the connection between creative and cultural organisations and their customers. The DMS will allow customers to sign up to the scheme and create a profile giving details of their access requirements. Organisations will also sign up via the DMS and create profiles for their access provisions and performances. The database of organisations and their provisions will be used to create access directories to aid customers to find events and activities that meet their requirements. Organisations will also be able to subscribe to the access scheme, giving them access to the database of customers and their requirements. The DMS will therefore be a tool which allows customers to quickly and easily share their requirements with any arts or cultural organisation they wish to attend, either through tech integrations with their existing ticketing and CRM software or by manual look up. We are open to different approaches to delivering a DMS either being procured from a consortium or a single multi-disciplined supplier, with the development work occurring within the UK. We would welcome the opportunity to talk with a supplier or suppliers about potential solutions, either using existing technology or developing a new system for the task. We are particularly interested in speaking with disabled-led or organisations with a particular focus on disability and accessibility. We would like to engage in Pre-market engagement in August/September 2023 to explore the available options for developing the DMS. Please note, this early market engagement is not the start of the formal procurement process, but an opportunity to discuss the project more openly before the formal process begins. We do, however, have a developed scope of requirements that we will share with those we invite to take part in the pre-market engagement to inform the discussion. Please forward some brief information (max 2 sides of A4) about your organisation and your experience of developing similar digital systems to procurement.services@artscouncil.org.uk . Please put "Access Scheme; Digital Membership System" in the email title.
two.3) Estimated date of publication of contract notice
16 October 2023
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=802507879" target="_blank">https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=802507879
GO Reference: GO-2023815-PRO-23653137