Section one: Contracting authority/entity
one.1) Name and addresses
NHS Digital
7 & 8 Wellington Place
Leeds
LS1 4AP
Contact
NHS D Contract Management
nhsdcontractmanagement@nhs.net
Telephone
+44 3003035678
Country
United Kingdom
NUTS code
UKE42 - Leeds
Internet address(es)
Main address
Buyer's address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
NHSmail
Reference number
Atamis Contract Ref. or con_1738
two.1.2) Main CPV code
- 64216120 - Electronic mail services
two.1.3) Type of contract
Services
two.2) Description
two.2.2) Additional CPV code(s)
- 48811000 - E-mail system
two.2.3) Place of performance
NUTS codes
- UKE42 - Leeds
Main site or place of performance
Newcastle
two.2.4) Description of the procurement at the time of conclusion of the contract:
Call-off Contract for the provision of managed email services under RM1085
two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
84
In the case of framework agreements, provide justification for any duration exceeding 4 years
2 year extension invoked.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.2) Administrative information
four.2.1) Contract award notice concerning this contract
Notice number: 2014/S 038-063086
Section five. Award of contract/concession
Contract No
2015/S 122-223803
Lot No
1
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract/concession award decision:
1 June 2015
five.2.2) Information about tenders
The contract/concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
ACCENTURE (UK) LIMITED
1 Plantation Place, 30 Fenchurch Street, London
London
EC3M 3BD
Country
United Kingdom
NUTS code
- UKC13 - Darlington
National registration number
04757301
Internet address
The contractor/concessionaire is an SME
No
five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)
Total value of the procurement: £160,792,339
Section six. Complementary information
six.3) Additional information
Original term 60 months. 2 year extension invoked.
six.4) Procedures for review
six.4.1) Review body
NHS Digital
7 & 8 Wellington Place
Leeds
LS1 4AP
Country
United Kingdom
Internet address
Section seven: Modifications to the contract/concession
seven.1) Description of the procurement after the modifications
seven.1.1) Main CPV code
- 48811000 - E-mail system
seven.1.3) Place of performance
NUTS code
- UKI - London
Main site or place of performance
Leeds
seven.1.4) Description of the procurement:
A Variation Notice has been executed to provide for organisations to adopt the new ICS structures as defined in the most recent re-organisation of the NHS.
The level of detail regarding which Clinical Commissioning Groups (CCG’s) would be merging, what GP’s and trusts would be included or involved or how social care would be impacted at the time of the change was relatively unknown.
NHS Digital knew that Organisation Data Service (ODS) codes would be changed, and users may be moved from one organisation to another. One organisation may be split between different ICS’s. The data will also need to flow appropriately between the organisations and would need to be ‘rehomed’ within the NHSmail portal to the new ODS code.
The Variation Notice required the supplier proceed with supporting the organisations listed in scope in preparation for the ICS changes.
In addition, this modification also covered the potential data and identity movements that may have been required to facilitate the formation of ICS’s.
The NHSmail Contract was awarded in June 2015 for the provision of an electronic mail service to health and care organisations. The services provided under this Contract support c.1.7M users of NHSmail.
Over the term of the Contract, the services provided have continually been developed and enhanced introducing new capabilities to meet the demands of users, for example collaboration tools, Microsoft Teams and SharePoint.
In 2020, NHSmail user accounts migrated from the legacy Exchange 2013 to Exchange Online.
During the original and extended term, there have been a number of Variation Notices executed.
It has also come to the attention of NHS Digital that the original ‘Total Final Value’ included in the OJEU Contract Notice 2015/S 122-223803 for the contract publication included an estimated contract value. The accurate ‘Total Final Value’ of the initial five-year term of the contract is £115,588,735. This value includes the cost of all contract variations undertaken within the initial five-year term of the contract.
NHS Digital has also exercised its right to extend the contract to 21 March 2023. The value of the costs incurred within the extension period to date is £45,295,116. This includes the costs associated with the extended term as well as all contract variations undertaken within the extension period to date as permitted under PCR 2015 Reg 72.
seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
2
seven.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£160,883,851
seven.1.7) Name and address of the contractor/concessionaire
ACCENTURE (UK) LIMITED
1 Plantation Place, 30 Fenchurch Street, London
London
EC3M 3BD
Country
United Kingdom
NUTS code
- UKC13 - Darlington
National registration number
04757301
Internet address
The contractor/concessionaire is an SME
No
seven.2) Information about modifications
seven.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
The introduction of Integrated Care Systems (ICSs) was a change required that could not have been foreseen by NHS Digital. The modification does not alter the overall nature of the contract and the modifications are similar in scope.
Further, NHS Digital is clarifying the accurate contract value for the initial five-year term of the contract for transparency purposes, as the original contract award notice included an estimated contract value.
The cost associated with the initial five-year term of the contract and does not include the costs associated within the two-year extension of the contract to 21 March 2023, which was governed by regulation 72(1)(a) of the Public Contracts Regulations 2015 (as amended).
For full transparency, the value of the costs incurred within the extension period to date is £45,295,116 and includes the costs associated with the extended term as well as all contract variations undertaken within the extended period.
seven.2.2) Reasons for modification
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee.
Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:
The introduction of Integrated Care Systems (ICSs) was a change required that could not have been foreseen by NHS Digital. The modification does not alter the overall nature of the contract and the modifications are similar in scope.
seven.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)
Value excluding VAT: £160,792,339
Total contract value after the modifications
Value excluding VAT: £160,883,851