Section one: Contracting authority
one.1) Name and addresses
Tower Hamlets
Town Hall 160 Whitechapel Road
London
E!1BJ
Contact
Mr Michael Glasspool
michael.glasspool@towerhamlets.gov.uk
Telephone
+44 2073645000
Country
United Kingdom
Region code
UKI4 - Inner London – East
Internet address(es)
Main address
http://www.towerhamlets.gov.uk
Buyer's address
http://www.towerhamlets.gov.uk
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Advert/Index?advertId=4fe53759-9c3a-ee11-8124-005056b64545
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/Advert/Index?advertId=4fe53759-9c3a-ee11-8124-005056b64545
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
HAC5815 Extra Care Supported Housing
Reference number
DN679299
two.1.2) Main CPV code
- 85300000 - Social work and related services
two.1.3) Type of contract
Services
two.1.4) Short description
This contract is for the provision of six extra care schemes which provide 214 units of accommodation for people in need of care and support. All referrals to the service are via Adult Social Care (ASC) who undertake an assessment to establish the person needs both accommodation and care and that they can sign and maintain a tenancy. This service is therefore, aligned to the Care Act 2014 provisions and statutory requirements.
The six schemes are staffed 24 hours a day, seven days per week, the larger schemes having two waking night staff to ensure the seamless provision of care, the staff on site. As such, all bidders are required to be registered with the CQC as a community care provider. The staff provide a range of support inclusive of personal and domiciliary care and there is a premium included within the contract value for the provision of activities to reduce social isolation and promote health and wellbeing.
The aim of the service is to assist and enable service users, who need significant levels of support to remain living in the community for as long as practically possible. The service aims to increase independence, choice and control and reduce the use of more institutional forms of care.
As well as improving outcomes and the quality of life for service users, the preventive nature of this service helps to reduce pressure on other services and reduces the need for more costly interventions.
The schemes were initially developed to meet the needs of the older population, the criteria for access have since been broadened to include all people assessed as needing the minimum or core level of support. This has meant that the profile of residents has and will continue to change over time. Initial analysis suggests that the schemes are not just supporting people under as well as over 55 years of age, but that their needs are more complex, the average number of support hours per week increasing from eight to thirteen hours per week during the term of the contract..
The core service approach allows the directorate to commission a given number of hours every week from the on-site care support provider, in order to guarantee the viability of the on-site service, enabling residents to either top up the on-site service from their own personal budgets, or to purchase the rest of their care and support service from off-site providers, as they choose.
The schemes also contribute to the boroughs work to reduce delayed transfers of care by providing 4 units of stepdown accommodation which can be accessed ‘on the day’, as well as being fundamental to the ASC safe place procedure, demonstrating the strategic need and value of the provision.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
There are 6 extra care schemes dispersed across the borough comprising 214 units of accommodation in total, all service users being issued and signing up to an assured shorthold tenancy. The provider is expected to deliver one care, support and housing related support service across the six schemes. The key focus of the service is to enable people who need significant levels of support to remain living in their home for as long as possible thus preventing the need for more institutional forms of care and enabling increased choice and control.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 50%
Quality criterion - Name: Social Value / Weighting: 10%
Price - Weighting: 40%
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 April 2024
End date
31 March 2031
This contract is subject to renewal
Yes
Description of renewals
This contract is for a 3 year contract term , with two equal extension periods of 24 month periods bring the contract to a total period of 84 months.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
21 August 2023
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
14 September 2023
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
six.4) Procedures for review
six.4.1) Review body
The Royal Courts of Justice
The Stand
London
WC2A 2LL
Telephone
+44 2079476000
Country
United Kingdom
Internet address
http://www.towerhamlets.gov.uk
six.4.2) Body responsible for mediation procedures
Tower Hamlets Procurement
Town Hall, 160 White Chapel Road
London
E1 1BJ
Country
United Kingdom