Section one: Contracting authority
one.1) Name and addresses
Liverpool City Council
4th Floor, Cunard Building
Liverpool
L3 1DS
Contact
Ms Cathy Walsh
Telephone
+44 1512330591
Country
United Kingdom
NUTS code
UKD7 - Merseyside
Internet address(es)
Main address
Buyer's address
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/register
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/register
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Tech Enabled Care (Telecare)
Reference number
DN629569
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The service will be required to support the delivery of high-quality health and care services and integrated pathways, providing seamless care to improve health and wellbeing outcomes enabling people to live independently for as long as possible at home.
The Provider will deliver the supply, installation, recovery and recycling, emergency and routine maintenance of equipment, monitoring and both physical and telephone response for Telecare. Whilst working with the Service Commissioners to move to new digital technologies.
Whilst the local NHS Integrated Care Board is not a signatory to the contract, it is accepted the local NHS Integrated Care Board would be user and beneficiary of the contract with funding via the Liverpool Place Better Care Fund.
two.1.5) Estimated total value
Value excluding VAT: £13,270,933
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85100000 - Health services
two.2.3) Place of performance
NUTS codes
- UKD7 - Merseyside
two.2.4) Description of the procurement
The approach for this re-commissioned service will be an Open tender procedure under the ‘Light Touch Regime’ which is above threshold.
The current service needs to change for the Council to maximise the way in which telecare services can help people live independently. Firstly, the standard telecare equipment needs to change from analogue to digital to avoid becoming obsolete. This needs to happen by 2025. Whilst it is expected that there will continue to be a need for pendant response services, there are also opportunities to utilise retail offers such as smart technology and voice activated products within the home environment so people can do more for themselves and enable informal carers (such as family) to continue to provide care for their loved ones for longer. Potential examples include using SMART devices to set reminders, family to communicate between different locations, turn household items on and off (e.g., central heating) and for family to receive alerts when someone approaches the front door. There are also opportunities to support integration with health service through use of tele- health to monitor key health indicators (e.g., blood pressure, glucose levels) for people with long term conditions (e.g., diabetes) helping people live healthier and happier lives.
The Provider will be required to supply and install, recovery and recycling, emergency and routine maintenance of equipment.
Whilst alongside monitoring and responding to enquiries for Telecare.
Referrals will come from NHS professionals, ASH staff, Independent Domestic Violence Advisors (IDVA) staff and the fire service.
two.2.5) Award criteria
Quality criterion - Name: Quality including Social Value / Weighting: 80
Price - Weighting: 20
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
24
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
There is an option to extend the contract for a period of up to 3 years at the discretion at the authority.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-014310
four.2.2) Time limit for receipt of tenders or requests to participate
Date
23 September 2022
Local time
4:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
23 September 2022
Local time
4:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Liverpool City Council
Cunard Buildings
Liverpool
L3 1AH
Country
United Kingdom