Section one: Contracting authority
one.1) Name and addresses
Post Office Limited
100 Wood St
London
EC2V 7ER
Country
United Kingdom
NUTS code
UKI - London
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Government Support Services - Face to Face Identity Verification
Reference number
C102450
two.1.2) Main CPV code
- 75131000 - Government services
two.1.3) Type of contract
Services
two.1.4) Short description
Government Support Services - Face to Face Identity Verification
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £32,000,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
In-branch face to face and verification services to allow customers who cannot get verified via other online channels to successfully verify themselves using an offline face-to-face channel in Post Office branches.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The services can be provided only by a particular economic operator for the following reason:
- absence of competition for technical reasons
Explanation:
Post Office had four weeks to respond to an invitation to tender (for a contract in respect of which Post Office will act as the supplier), in which it had to name our sub-contractor(s) and provide full details of our solution. Post Office was therefore not in a position to undertake a full procurement exercise nor would any supplier, other than Yoti, be in a position to build and supply an appropriate solution (in particular one which could be operable within Post Office branches and which involved data processing only in the UK) to Post Office within the relevant timeframes. The business concluded that Post Office could only meet the commitments in the service contract it has tendered for by directly awarding a subcontract to an existing partner to utilise its existing solution.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract
Contract No
C102450
Title
Government Support Services - Face to Face Identity Verification
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
25 July 2023
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Yoti Limited
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £32,000,000
Section six. Complementary information
six.3) Additional information
The Contract is for an initial period of 36 months with options to extend for up to a further 24 months. The forecast spend is the maximum forecast based on utilisation of all optional extensions and based on extrapolation beyond year 3 as Post Office does not have precise forecasts for that period. This forecast might therefore overstate the likely spend.
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
Country
United Kingdom