Section one: Contracting authority
one.1) Name and addresses
NHS South East London Integrated Care Board
1 60 Tooley Street London
London
SE1 2TZ
Contact
Ms Sara O'Donnell
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
https://www.selondonics.org/icb
Buyer's address
https://www.selondonics.org/icb
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Advert?advertId=e1004adf-7430-ee11-8124-005056b64545
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/Advert?advertId=e1004adf-7430-ee11-8124-005056b64545
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
PRJ 1252 Lewisham High Intensity User Service
Reference number
DN679319
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS SEL ICB wish to commission a HIU service to work with people to understand any
underlying social or emotional reasons for increased health care contacts and to
provide emotional/psychosocial support as opposed to a clinical or medical model
with an aim to improve patients health and social well being whilst reducing demand
on urgent and emergency care services.
Service Aims include:
Effectively manage, co-ordinate and signpost frequent attenders at A&E to
local health, social and voluntary services to help support their identified
needs.
• Reduce frequent attenders’ activity on A&E department and calls made to
London Ambulance Service (LAS).
• To explore the underlying reason for frequent attendances to A&E,
appropriately signpost and make referrals to health and well-being
agencies in primary care and the community that can support individual
needs.
• To engage/reengage people with local community services.
• Effectively manage and co-ordinate the chaotic and demanding nature of
the patient group through the use of multi-agency support and the
voluntary sector
• To provide support to identified patients linking to end of life pathways
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
Lewisham
two.2.4) Description of the procurement
SEL ICB wish to commission a HIU service to work with people to understand any
underlying social or emotional reasons for increased health care contacts and to
provide emotional/psychosocial support as opposed to a clinical or medical model
with an aim to improve patients health and social well being whilst reducing demand
on urgent and emergency care services.
Service Aims include:
Effectively manage, co-ordinate and signpost frequent attenders at A&E to
local health, social and voluntary services to help support their identified
needs.
• Reduce frequent attenders’ activity on A&E department and calls made to
London Ambulance Service (LAS).
• To explore the underlying reason for frequent attendances to A&E,
appropriately signpost and make referrals to health and well-being
agencies in primary care and the community that can support individual
needs.
• To engage/reengage people with local community services.
• Effectively manage and co-ordinate the chaotic and demanding nature of
the patient group through the use of multi-agency support and the
voluntary sector
• To provide support to identified patients linking to end of life pathways
The estimated total contract value is £850,000.00. The Contract will be for 3 years with the possibility of an extension for a further 2 years at the discretion of the ICB. The service is expected to commence in April 2024.
Please refer to the service specification document for further information on the service.
Interested organisation must express an interest via Pro-contract e-tendering portal. Bidders needs to register on Pro-contract if they are not registered already. This can be done by clicking the link below.
https://procontract.due-north.com/Register
Once registered, you can express an interest in this project and submit your bid via the e-tendering portal by clicking the following link to this specific project:
https://procontract.due-north.com/Advert?advertId=e1004adf-7430-ee11-8124-005056b64545
Please note that bids submitted by any other means will not be considered.
two.2.6) Estimated value
Value excluding VAT: £850,000
two.2.7) Duration of the contract or the framework agreement
Duration in months
60
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Form of procedure
Open procedure
four.2) Administrative information
four.2.2) Time limit for receipt of expressions of interest
Date
18 September 2023
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English