Section one: Contracting authority
one.1) Name and addresses
The Police and Crime Commissioner for Surrey
PO Box 412
Guildford
GU31YJ
Contact
Jenna Spink
jointprocurementservice@surrey.police.uk
Country
United Kingdom
Region code
UKJ2 - Surrey, East and West Sussex
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of User Satisfaction Surveys
Reference number
JPS1676
two.1.2) Main CPV code
- 79300000 - Market and economic research; polling and statistics
two.1.3) Type of contract
Services
two.1.4) Short description
The delivery of a surveys to consult with victims of crime and gather useful data to help monitor and improve the services of Surrey Police.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £269,378
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKJ - South East (England)
two.2.4) Description of the procurement
Further competition run under CCS Research and Insights DPS RM6126.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60%
Quality criterion - Name: Social Value / Weighting: 10%
Cost criterion - Name: Price / Weighting: 30%
two.2.11) Information about options
Options: Yes
Description of options
2 x 12 month extensions available within the call-off order form.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
Further competition conducted under the CCS Research and Insights DPS
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section five. Award of contract
Contract No
JPS1676
Title
User Satisfaction Surveys
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
11 March 2025
five.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Opinion Research Services Ltd
Swansea
SA1 1AF
Country
United Kingdom
NUTS code
- UK - United Kingdom
Companies House
02904006
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £269,378
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
The High Court
London
Country
United Kingdom