Section one: Contracting authority
one.1) Name and addresses
Eurotunnel Staff Catering Tender
Eurotunnel UK Terminal
Folkestone
CT18 8XY
Contact
Procurement Team
Country
United Kingdom
NUTS code
UKJ44 - East Kent
Internet address(es)
Main address
Buyer's address
https://in-tendhost.co.uk/cohesionconsulting/aspx/Home
one.4) Type of the contracting authority
Other type
Private Business
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Le Shuttle Catering Tender
Reference number
CCL_021
two.1.2) Main CPV code
- 55500000 - Canteen and catering services
two.1.3) Type of contract
Services
two.1.4) Short description
Le Shuttle is an internationally renowned part of Getlink, formerly Eurotunnel. Le Shuttle's international transport hub in Folkestone operations 24/7 every day of the year. There is scope for the successful contractor to develop both the service concepts and the facilities themselves on site. The current contract with ISS has reached its maximum tenure and Le Shuttle are tendering their services with a specific view to find an innovative trading partner to help develop both the facilities and the staff catering and vending services in the two restaurants and buildings on site. A high quality offer is essential, as is the ability to deliver parity of service with their sister operation in France at Calais. Le Shuttle are launching a market engagement exercise to discuss potential service styles, design options and the future partnership with prospective bidders on the 20th of March 2024. The 'Meet the Buyer' event will be held at the Folkestone terminal. The deadline for submitting
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £570,000
two.2) Description
two.2.2) Additional CPV code(s)
- 55500000 - Canteen and catering services
- 55510000 - Canteen services
- 42933000 - Vending machines
two.2.3) Place of performance
NUTS codes
- UKJ44 - East Kent
Main site or place of performance
Eurotunnel UK Terminal / Folkestone, Kent CT18 8XY / United Kingdom
two.2.4) Description of the procurement
Le Shuttle is an internationally renowned part of Getlink, formerly Eurotunnel. Le Shuttle's international transport hub in Folkestone operations 24/7 every day of the year. There is scope for the successful contractor to develop both the service concepts and the facilities themselves on site. The current contract with ISS has reached its maximum tenure and Le Shuttle are tendering their services with a specific view to find an innovative trading partner to help develop both the facilities and the staff catering and vending services in the two restaurants and buildings on site. A high quality offer is essential, as is the ability to deliver parity of service with their sister operation in France at Calais. Le Shuttle are launching a market engagement exercise to discuss potential service styles, design options and the future partnership with prospective bidders on the 20th of March 2024. The 'Meet the Buyer' event will be held at the Folkestone terminal. The deadline for submitting interest in attending the event is 1pm on the 18th of March. Following the engagement exercise, an Open Tender process will commence on the 2nd of April 2024 with a tender return date of 9th May 2024. The contract start date is 1st August 2024 and is for an initial three-year term ending on 31st July 2027. There is a requirement for regular performance reviews and a break clause to support both parties should the relationship not prosper. There is an option for a further two years of tenure beyond this date by mutual agreement and the extension is based on qualitative and financial performance.The process is being managed by Andrew Etherington, Principal Consultant and Founder of Andrew Etherington Associates; Andrew is working with Cohesion Consulting in this process. The tender will be fully managed via in-tend; to register interest in the opportunity, please register via this link: https://in-tendhost.co.uk/cohesionconsulting/aspx/Home.The projected turnover for the five-year contract is expected to be circa £1,000,000
two.2.5) Award criteria
Cost criterion - Name: cost / Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-007146
Section five. Award of contract
Contract No
CCL_021
Title
Eurotunnel Catering Services Award
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
18 January 2025
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
OCS
New Century House, The Havens
Ipswich
IP3 9SJ
Country
United Kingdom
NUTS code
- UKH14 - Suffolk
Internet address
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £500,000
Total value of the contract/lot: £570,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Cohesion Consulting Ltd
16 Mount Pleasant
Royal Tunbridge Wells
TN1 1QU
Country
United Kingdom