Section one: Contracting authority
one.1) Name and addresses
Eastlight Community Homes
Greenfields House, Charter Way
Braintree
CM77 8FG
Contact
Mrs Angela Corsan
procurement@eastlighthomes.co.uk
Telephone
+44 330128330
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
http://www.eastlighthomes.co.uk
Buyer's address
http://www.eastlighthomes.co.uk
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Service Delivery – Robotic Processing Automation Tender ref EAST0752
Reference number
DN733188
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Project Objectives
The project objectives and scope are to:
• Implementing modern automation tools to optimize service delivery and enhance operational efficiency.
• Providing training and support to empower staff in utilizing automation technologies effectively.
• Ensure the security, reliability, and scalability of the system and the data it handles
• Comply with the relevant standards, regulations, and policies that govern the social housing sector and the public sector
two.1.5) Estimated total value
Value excluding VAT: £216,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Project Objectives
The project objectives and scope are to:
• Implementing modern automation tools to optimize service delivery and enhance operational efficiency.
• Providing training and support to empower staff in utilizing automation technologies effectively.
• Ensure the security, reliability, and scalability of the system and the data it handles
• Comply with the relevant standards, regulations, and policies that govern the social housing sector and the public sector
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
15 August 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 60 (from the date stated for receipt of tender)
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Eastlight Homes
Braintree
Country
United Kingdom