Section one: Contracting authority
one.1) Name and addresses
East Riding of Yorkshire Council
County Hall, Cross Street,
Beverley
HU17 9BA
Contact
Sally Hardwick
sally.hardwick@eastriding.gov.uk
Telephone
+44 1482396216
Country
United Kingdom
Region code
UKE12 - East Riding of Yorkshire
National registration number
647 4711 23
Internet address(es)
Main address
Buyer's address
https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103298
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=71122&B=UK
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=71122&B=UK
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Healthwatch and Independent Health Complaints Advocacy Service
Reference number
BMC1144-24
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
East Riding of Yorkshire Council wishes to commission a provider organisation to successfully provide a local Healthwatch - Healthwatch East Riding of Yorkshire (HWERY) and the provision of an Independent Health Complaints Advocacy Service. (IHCAS) The services provided through HWERY and IHCAS will be available to people in the East Riding of Yorkshire, their carers or representatives, who use or wish to use adult and children’s health and care services. HWERY has a duty to assist local health and care commissioners and providers, and other community stakeholders, by providing feedback, research and information on local people’s views and experiences of health and care, in order to drive up standards of service provision.
two.1.5) Estimated total value
Value excluding VAT: £900,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKE12 - East Riding of Yorkshire
two.2.4) Description of the procurement
East Riding of Yorkshire Council wishes to commission a provider organisation to successfully provide a local Healthwatch - Healthwatch East Riding of Yorkshire (HWERY) and the provision of an Independent Health Complaints Advocacy Service. (IHCAS) The services provided through HWERY and IHCAS will be available to people in the East Riding of Yorkshire, their carers or representatives, who use or wish to use adult and children’s health and care services. HWERY has a duty to assist local health and care commissioners and providers, and other community stakeholders, by providing feedback, research and information on local people’s views and experiences of health and care, in order to drive up standards of service provision.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £900,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 April 2024
End date
31 March 2026
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
4 September 2023
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
4 September 2023
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
The High Court
The Royal Courts of Justice, The Strand,
London
WC2A 2LL
Country
United Kingdom
Internet address
https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice
six.4.2) Body responsible for mediation procedures
East Riding of Yorkshire Council
Beverley
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
East Riding of Yorkshire Council
Beverley
Country
United Kingdom