Section one: Contracting authority/entity
one.1) Name and addresses
Isle of Wight Council
County Hall, High Street
Newport
PO30 1UD
Contact
Mrs Lucy Chandler
Telephone
+44 1983821000
Country
United Kingdom
Region code
UKJ34 - Isle of Wight
Internet address(es)
Main address
Buyer's address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Market Engagement Questionnaire for the Provision of an Adult Social Care Case Management System for the Isle of Wight Council
Reference number
DN731824
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
The Authority is looking to procure an Adult Social Care Case Management System and it will
need to deliver multiple benefits, including, but not limited to:
• Providing an intuitive, responsive user experience appropriate to all stakeholders
• Providing appropriate Availability, Access, Authentication and Authorisation (AAA)
• Meeting Statutory and Care Act 2014 and CQC obligations
• Enabling effective engagement, participation, and collaboration between all stakeholders
• Flexible and innovative, supporting the future aims and objectives of IWC business
processes
• Delivering effective and efficient continuous improvement to meet the ongoing growth and
changes of the industry and service
• Delivering meaningful, intuitive and timely integrated data and content by:
a) achieving a ’360 view’ of the individual
b) including content and documents that are relevant to the individual;
c) inform key decisions through powerful business intelligence, analytics and interactive
reporting;
d) support a reporting function to produce a range of statutory, standardised and ad hoc
intelligent reports with clear visualisation;
e) enable faster decision making by reporting against real time information
• Providing a knowledge management tool to share experience and knowledge across the
customer facing teams
• Enabling effective analysis, modelling and planning
• Enabling the pro-active resolution of service issues and providing good quality support,
performance & reliability.
• Compliant with GDPR including the right to be forgotten
• Flexibility to allow edits or redesigns of assessment templates and other forms internally.
• Enable effective data communication and interoperability with partners in the NHS and
other local organisations.
• Must be able to provide data as API’s to support internally developed ICT applications and
systems.
• Appropriately secure in all aspects for the sensitivity of the information held.
Please note re II.1.4 - this is likely to be a combination of Services and Supplies
Section six. Complementary information
six.6) Original notice reference
Notice number: 2024/S 000-021820
Section seven. Changes
seven.1.2) Text to be corrected in the original notice
Section number
II.1.4
Place of text to be modified
Last sentence
Instead of
Text
Please note re II.1.4 - this is likely to be a combination of Services and Supplies.
Read
Text
Please note re II.1.3 - this is likely to be a combination of Services and Supplies.