Section one: Contracting authority
one.1) Name and addresses
Connexus Homes Limited
The Gateway, The Auction Yard
Craven Arms
SY7 9BW
Contact
Jayne Bissell
jayne.bissell@connexus-group.co.uk
Telephone
+44 3332313233
Country
United Kingdom
NUTS code
UKG - West Midlands (England)
Internet address(es)
Main address
http://www.connexus-group.co.uk
Buyer's address
https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA7601
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
one.4) Type of the contracting authority
Other type
Housing Association
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Connexus Invitation to Tender for Digital Community Alarms
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
As part of the digital switchover, Connexus are looking for a transformative digital solution to replace its existing Community Alarm provision which is not compatible with the new digital standards within existing schemes to ensure it fully functions once analogue services are switched off. This will mean that vulnerable adults across the schemes will continue to have access to this provision without any interruptions in their service.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85300000 - Social work and related services
- 33000000 - Medical equipments, pharmaceuticals and personal care products
- 85323000 - Community health services
- 32510000 - Wireless telecommunications system
- 32500000 - Telecommunications equipment and supplies
- 32546000 - Digital switching equipment
- 35121700 - Alarm systems
- 32550000 - Telephone equipment
- 32570000 - Communications equipment
- 32520000 - Telecommunications cable and equipment
- 32571000 - Communications infrastructure
- 32572000 - Communications cable
- 98330000 - Physical well-being services
two.2.3) Place of performance
NUTS codes
- UKG11 - Herefordshire, County of
- UKG22 - Shropshire CC
Main site or place of performance
Across Herefordshire and Shropshire
two.2.4) Description of the procurement
A social alarm is an alarm device that is installed in an individual’s home or communal area which makes it possible for that individual to call for assistance in both urgent and non-urgent situations. These calls are linked to a staff member or support centre who will support the individual to address the issue over the telephone or call for assistance as appropriate to the situation.
Public switched telephone network (PSTN) that delivers analogue landline phone services is planned to be switched off in 2025. This network is being replaced by a digital infrastructure (Voice over Internet Protocol or IP voice). This will mean that the existing community alarms equipment installed across the Independent Living Schemes managed by Connexus may be affected.
As part of the digital switchover, Connexus are looking for a transformative digital solution to replace its existing Community Alarm provision which is not compatible with the new digital standards within existing schemes to ensure it fully functions once analogue services are switched off. This will mean that vulnerable adults across the schemes will continue to have access to this provision without any interruptions in their service.
The ambition is to achieve a product that is cost effective, with little to no maintenance responsibilities and preferably not to have to use existing infrastructure.
The aim of this tender is to appoint a provider to carry out this work based on our specification requirements in our Invitation to Tender Document.
Any works would need to be completed in line with BT’s digital switchover programme which is proposed to be complete by 2025.
Flexibility and adaptability will be required within the programme of works due to the nature of Connexus’ customers, the life protecting nature of the solution and the phasing of BT’s switchover programme.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 April 2023
End date
1 January 2025
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
List and brief description of selection criteria
In accordance with Regulations 58-60 of the Public Contracts Regulations 2015 as set out in the ITT.
three.1.3) Technical and professional ability
List and brief description of selection criteria
In accordance with Regulations 58-60 of the Public Contracts Regulations 2015 as set out in the ITT.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-011742
four.2.2) Time limit for receipt of tenders or requests to participate
Originally published as:
Date
16 September 2022
Local time
12:00pm
Changed to:
Date
30 September 2022
Local time
12:00pm
See the change notice.
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
16 September 2022
Local time
12:00pm
Information about authorised persons and opening procedure
As per Connexus' Standing Orders and Financial Regulations.
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
six.3) Additional information
NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=227005.
The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx.
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
(MT Ref:227005)
Download the ESPD document here: [[https://www.mytenders.co.uk/ESPD/ESPD_Download.aspx?id=227005]]
six.4) Procedures for review
six.4.1) Review body
Public Procurement Review Service
Cabinet Office
London
publicprocurementreview@cabinetoffice.gov.uk
Telephone
+44 3450103503
Country
United Kingdom
Internet address
https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit
six.4.2) Body responsible for mediation procedures
Royal Courts of Justice
The Strand
London
WC2A 2LL
Telephone
+44 2079476000
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
The Contracting Authority will incorporate a minimum ten calendar day standstill period at the point of information on the award of the Contract(s) to be awarded at conclusion of the procurement exercise begun by publication of the contract notice is communicated to tenderers. The Public Contracts Regulations 2015 provides for aggrieved parties who have been harmed or at risk of harm by breach of those regulations to take action in the High Court (England, Wales and Northern Ireland). Generally, any such action must be brought within thirty days from the date the aggrieved party knew or ought to have known about the alleged breach. Where the contract(s) have not been entered into the court may order the setting aside of the award decision or order the contracting authority to amend any document and may award damages. If the contract(s) have been entered into the court may only award damages or where the award procedures have not been followed correctly may in certain circumstances declare the contract to be ‘ineffective’.
six.4.4) Service from which information about the review procedure may be obtained
The Cabinet Office
Correspondence Team, Cabinet Office, Whitehall
London
SW1A 2AS
Telephone
+44 2072761234
Country
United Kingdom