Planning

Provision of a Self Service System for all SPS Sites

  • Scottish Prison Service

F01: Prior information notice (prior information only)

Notice identifier: 2021/S 000-021710

Procurement identifier (OCID): ocds-h6vhtk-02dc3d

Published 2 September 2021, 9:45am



Section one: Contracting authority

one.1) Name and addresses

Scottish Prison Service

Calton House, 5 Redheughs Rigg

Edinburgh

EH12 9HW

Contact

Jenny Cleworth

Email

Jennifer.Cleworth@sps.pnn.gov.uk

Telephone

+44 1313303778

Country

United Kingdom

NUTS code

UKM75 - Edinburgh, City of

Internet address(es)

Main address

http://www.sps.gov.uk

Buyer's address

https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00384

one.3) Communication

Additional information can be obtained from the above-mentioned address

one.4) Type of the contracting authority

National or federal Agency/Office

one.5) Main activity

Public order and safety


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Provision of a Self Service System for all SPS Sites

Reference number

01948

two.1.2) Main CPV code

  • 72500000 - Computer-related services

two.1.3) Type of contract

Services

two.1.4) Short description

SPS recognises that the ability of those in custody to develop their digital skills is limited to that of a classroom setting. As a result, the SPS has undertaken an active role in promoting the use of digital technology within its establishments, through the use of virtual visits and mobile phone technology. More recently, the SPS has undertaken a Proof of Concept (Test of Change) for a KIOSK service in one of its operational Establishments. Following the success of the PoC, the SPS is now looking to roll this out to all SPS operational Establishments.

One of the Digital Strategy’s objectives is to enhance the digital skills of the Purchaser’s staff group and move away from various transaction activities that take up a considerable amount of their time. The Purchaser’s staff still rely extensively on paper based systems for managing basic day-to-day activities (including menu choice, staff requests, canteen purchases and other regular tasks). Research has identified that adoption of new technology requires active engagement and perceived positive outcomes from the user group(s) in order to accept new ways of working.

As a result of the above, the SPS is intending to issue a tender activity for a supplier to install and manage a Self Service System to all operational Establishments. The system will include a standalone managed portal with a range of modules (including menu selectrion, PPC balance, staff messaging and notice board). The system must be easily accessible to SPS staff through the existing SPIN network via a web browser or dedicated terminals. The self service portal should be able to be accessible through a Kiosk system or alternative platforms such as tablet or smart TV as determined by the Purchaser. The system will be able to fully integrate with the existing Prisoner Records System and future Case Management Platform systems.

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKM - Scotland
Main site or place of performance

All SPS Sites

two.2.4) Description of the procurement

The SPS has commenced this procurement process in good faith and with the intention of awarding a contract. Following publication of the Contract Notice, an Invitation to Tender (ITT) including the Single Procurement Document (SPD (Scotland)) will be published by SPS and will be made available to bidders on Public Contract Scotland - Tender. Tender responses will then be evaluated by the SPS in accordance with the ITT.

two.3) Estimated date of publication of contract notice

8 November 2021


Section four. Procedure

four.1) Description

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes


Section six. Complementary information

six.3) Additional information

NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=664663.

(SC Ref:664663)