Scope
Reference
SP251418
Description
Lancaster University has procured a strategic CRM platform to deliver a transformative student and staff experience, aligning closely with our strategic ambition of becoming a globally recognised leader among higher education institutions.
Contract 1
Supplier
Contract value
- £1,087,612.50 excluding VAT
- £1,305,135 including VAT
Above the relevant threshold
Award decision date
5 March 2026
Date assessment summaries were sent to tenderers
6 March 2026
Standstill period
- End: 23 March 2026
- 8 working days
Earliest date the contract will be signed
25 March 2026
Contract dates (estimated)
- 8 April 2026 to 23 April 2028
- Possible extension to 31 July 2028
- 2 years, 3 months, 23 days
Description of possible extension:
To ensure all phases of work are complete
Main procurement category
Services
CPV classifications
- 72200000 - Software programming and consultancy services
Contract locations
- UKD - North West (England)
Information about tenders
- 3 tenders received
- 3 tenders assessed in the final stage:
- 3 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 2 suppliers unsuccessful (details included for contracts over £5 million)
Submission
Submission type
Requests to participate
Procedure
Procedure type
Competitive flexible procedure
Supplier
Creation Technology Solutions
- Companies House: 05953173
The Barley Mow Centre, Chiswick
London
W4 4PH
United Kingdom
Region: UKI75 - Hounslow and Richmond upon Thames
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
Contracting authority
UNIVERSITY OF LANCASTER
- Companies House: RC000657
- Public Procurement Organisation Number: PHYT-3516-XDZY
Bailrigg
Lancaster
LA1 4YW
United Kingdom
Email: tenders@lancaster.ac.uk
Website: http://https//www.lancaster.ac.uk
Region: UKD44 - Lancaster and Wyre
Organisation type: Public authority - sub-central government