Scope
Reference
1223
Description
YPO is looking to establish a framework for the delivery and supply of ICT Managed Services, Digital and Physical Document and Records Management, Print and Digital Communication Solutions and Digital Transformation projects.
The end customer will place orders directly with the Supplier following an Award Without Competition or Competitive Selection Process on a “contract” basis whereby the Supplier will deliver direct to the end customer on an agreed basis. Invoices and payments are dealt with directly between the end customer and the Supplier.
Commercial tool
Establishes a framework
Total value (estimated)
- £500,000,000 excluding VAT
- £600,000,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 4 December 2026 to 3 December 2030
- 4 years
Main procurement category
Services
Contract locations
- UK - United Kingdom
Lot constraints
Description of how multiple lots may be awarded:
Pillar 1 - ICT Managed Services
Pillar 2 - Digital and Physical Document and Records Management
Pillar 3 - Print and Digital Communications
Pillar 4 - Digital Transformation
Not the same for all lots
CPV classifications are shown in Lot sections, because they are not the same for all lots.
Lot 1. Pillar 1 - ICT Managed Services
Description
For the provision of ICT Managed Services to all public sector establishments.
Please view the specification for full details of Pillar 1.
Lot value (estimated)
- £125,000,000 excluding VAT
- £150,000,000 including VAT
Framework lot values may be shared with other lots
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
- 50324100 - System maintenance services
- 32000000 - Radio, television, communication, telecommunication and related equipment
- 32424000 - Network infrastructure
- 32524000 - Telecommunications system
- 32551100 - Telephone connections
- 32561000 - Fibre-optic connections
- 32571000 - Communications infrastructure
- 48000000 - Software package and information systems
- 48612000 - Database-management system
- 48710000 - Backup or recovery software package
- 48730000 - Security software package
- 48732000 - Data security software package
- 48781000 - System management software package
- 48820000 - Servers
- 48983000 - Development software package
- 50312000 - Maintenance and repair of computer equipment
- 50312300 - Maintenance and repair of data network equipment
- 50312610 - Maintenance of information technology equipment
- 50323000 - Maintenance and repair of computer peripherals
- 50332000 - Telecommunications-infrastructure maintenance services
- 32429000 - Telephone network equipment
- 35121000 - Security equipment
- 32500000 - Telecommunications equipment and supplies
- 71311300 - Infrastructure works consultancy services
- 72120000 - Hardware disaster-recovery consultancy services
- 48200000 - Networking, Internet and intranet software package
- 48331000 - Project management software package
- 48451000 - Enterprise resource planning software package
- 48511000 - Desktop communications software package
- 48760000 - Virus protection software package
- 48782000 - Storage management software package
- 72250000 - System and support services
- 72251000 - Disaster recovery services
- 72253000 - Helpdesk and support services
- 72263000 - Software implementation services
- 72300000 - Data services
- 72315000 - Data network management and support services
- 72317000 - Data storage services
- 72400000 - Internet services
- 30230000 - Computer-related equipment
- 72910000 - Computer back-up services
- 79212000 - Auditing services
Same for all lots
Contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 2. Pillar 2 - Digital and Physical Records Management
Description
For the provision of digital and physical document and records management applicable to all public sector establishments ranging in environments (i.e on-premise, cloud options or hyrbid). Please view the specification for full details of Pillar 2.
Lot value (estimated)
- £62,500,000 excluding VAT
- £75,000,000 including VAT
Framework lot values may be shared with other lots
CPV classifications
- 79996100 - Records management
- 79131000 - Documentation services
- 63524000 - Transport document preparation services
- 48311100 - Document management system
- 72512000 - Document management services
- 72212311 - Document management software development services
- 48780000 - System, storage and content management software package
- 72322000 - Data management services
- 32353100 - Records
- 39173000 - Storage units
- 30233000 - Media storage and reader devices
- 72317000 - Data storage services
- 48782000 - Storage management software package
- 30234500 - Memory storage media
- 92500000 - Library, archives, museums and other cultural services
- 48310000 - Document creation software package
- 63120000 - Storage and warehousing services
- 63121000 - Storage and retrieval services
- 44613400 - Storage containers
- 30131000 - Mailroom equipment
- 79999100 - Scanning services
- 79999000 - Scanning and invoicing services
- 79571000 - Mailing services
- 92512000 - Archive services
- 92510000 - Library and archive services
- 92512100 - Archive destruction services
- 30191400 - Shredders
Same for all lots
Contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 3. Pillar 3 - Print and Digital Communications
Description
Print and Digital Communication solutions applicable to all public sector environments. This includes inbound and outbound digital communications, external print such as promotional items/materials, bulk/high-volume print, printing devices, print audits.
Please view the specification for full details of Pillar 3.
Lot value (estimated)
- £125,000,000 excluding VAT
- £150,000,000 including VAT
Framework lot values may be shared with other lots
CPV classifications
- 79811000 - Digital printing services
- 32412100 - Telecommunications network
- 22822000 - Business forms
- 79520000 - Reprographic services
- 22140000 - Leaflets
- 32570000 - Communications equipment
- 32412000 - Communications network
- 32581000 - Data-communications equipment
- 51300000 - Installation services of communications equipment
- 48222000 - Web server software package
- 48224000 - Web page editing software package
- 72212222 - Web server software development services
- 79823000 - Printing and delivery services
- 72413000 - World wide web (www) site design services
- 72212224 - Web page editing software development services
- 64000000 - Postal and telecommunications services
- 30197630 - Printing paper
- 30199330 - Continuous paper for computer printers
- 30197643 - Photocopier paper
- 32524000 - Telecommunications system
- 79900000 - Miscellaneous business and business-related services
- 79990000 - Miscellaneous business-related services
- 48921000 - Automation system
- 42964000 - Office automation equipment
- 22600000 - Ink
- 30199700 - Printed stationery except forms
- 79820000 - Services related to printing
- 22100000 - Printed books, brochures and leaflets
- 30199730 - Business cards
- 30199710 - Printed envelopes
- 22822100 - Continuous business forms
- 34928470 - Signage
- 18222000 - Corporate clothing
- 79342200 - Promotional services
- 22900000 - Miscellaneous printed matter
- 22110000 - Printed books
- 79571000 - Mailing services
- 30232100 - Printers and plotters
- 48824000 - Printer servers
- 30232110 - Laser printers
- 30232150 - Inkjet printers
- 30100000 - Office machinery, equipment and supplies except computers, printers and furniture
- 30192113 - Ink cartridges
- 30125100 - Toner cartridges
- 22610000 - Printing ink
- 79212000 - Auditing services
- 64121100 - Mail delivery services
- 30131000 - Mailroom equipment
- 48510000 - Communication software package
- 48223000 - Electronic mail software package
- 64216120 - Electronic mail services
- 30133100 - Bulk-mailing equipment
- 30232130 - Colour graphics printers
- 72512000 - Document management services
Same for all lots
Contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 4. Pillar 4 - Digital Transformation
Description
Pillar 4 will be an automatic award for tenderers who are successfully awarded onto:
Pillar 1 – SL 1
Pillar 2 – All SL’s except SL 2 document storage (physical records)
Pillar 3 – All SL’s
will automatically be awarded onto Pillar 4.
The service lines and full specification details can be found within the specification document.
Lot value (estimated)
- £187,500,000 excluding VAT
- £225,000,000 including VAT
Framework lot values may be shared with other lots
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
- 79824000 - Printing and distribution services
- 79811000 - Digital printing services
- 79800000 - Printing and related services
- 79810000 - Printing services
- 79999100 - Scanning services
- 48311100 - Document management system
- 63121000 - Storage and retrieval services
- 72512000 - Document management services
- 79995100 - Archiving services
- 22900000 - Miscellaneous printed matter
- 48900000 - Miscellaneous software package and computer systems
Same for all lots
Contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Framework
Maximum number of suppliers
Unlimited
Maximum percentage fee charged to suppliers
1%
Further information about fees
1% retrospective rebate applied to all Lots, payable by the supplier upon all invoiced spend through the Framework.
Justification for framework term over 4 years
N/A
Framework operation description
Closed Framework which will run for 4 years with the option for Contracting Authorities to Call-off via either award without competition or competitive selection process.
The end customer will place orders directly with the Supplier following an Award Without Competition or Competitive Selection Process on a “contract” basis whereby the Supplier will deliver direct to the end customer on an agreed basis. Invoices and payments are dealt with directly between the end customer and the Supplier.
Award method when using the framework
Either with or without competition
Contracting authorities that may use the framework
The Framework will be open and free to use for the whole of the public sector, including but not limited to Education, Local Authorities, Central Government, Charities, NHS, Blue Light, Housing, Higher Education.
For clarity, YPO's permissable users are linked below:
https://www.ypo.co.uk/about/governance/transparency/permissible-users
Participation
Legal and financial capacity conditions of participation
Lot 1. Pillar 1 - ICT Managed Services
Lot 2. Pillar 2 - Digital and Physical Records Management
Lot 3. Pillar 3 - Print and Digital Communications
Lot 4. Pillar 4 - Digital Transformation
Please refer to Tender Particulars Document for information.
Technical ability conditions of participation
Lot 1. Pillar 1 - ICT Managed Services
Lot 2. Pillar 2 - Digital and Physical Records Management
Lot 3. Pillar 3 - Print and Digital Communications
Lot 4. Pillar 4 - Digital Transformation
Please refer to Tender Particulars Document for information.
Particular suitability
Lot 1. Pillar 1 - ICT Managed Services
Lot 2. Pillar 2 - Digital and Physical Records Management
Lot 3. Pillar 3 - Print and Digital Communications
Lot 4. Pillar 4 - Digital Transformation
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Submission type
Requests to participate
Deadline for requests to participate
17 April 2026, 12:00pm
Submission address and any special instructions
https://ypo2.my.site.com/s/Welcome
Please refer to Tender Particulars Document for information.
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
4 December 2026
Recurring procurement
Publication date of next tender notice (estimated): 4 June 2030
Award criteria
Lot 1. Pillar 1 - ICT Managed Services
| Name | Description | Type | Weighting |
|---|---|---|---|
| Pillar 1 - Quality | This will be assessed within Stage 2 - IST. |
Quality | 50.00% |
| Pillar 1 - Cost | This will be assed in Stage 2 - IST |
Cost | 30.00% |
| Pillar 1 - Social Value/Sustainability/Modern Slavery | This will be assessed within Stage 2 - IST. |
Quality | 20.00% |
Lot 2. Pillar 2 - Digital and Physical Records Management
| Name | Description | Type | Weighting |
|---|---|---|---|
| Pillar 2 - Quality | This will be assessed within Stage 2 - IST. |
Quality | 50.00% |
| Pillar 2 - Cost | This will be assessed within Stage 2 - IST. |
Cost | 30.00% |
| Pillar 2 - Social Value/Sustainability/Modern Slavery | This will be assessed within Stage 2 - IST. |
Quality | 20.00% |
Lot 3. Pillar 3 - Print and Digital Communications
| Name | Description | Type | Weighting |
|---|---|---|---|
| Pillar 3 - Quality | This will be assessed within Stage 2 - IST. |
Quality | 50.00% |
| Pillar 3 - Cost | This will be assessed within Stage 2 - IST. |
Cost | 30.00% |
| Pillar 3 - Social Value/Sustainability/Modern Slavery | This will be assessed within Stage 2 - IST. |
Quality | 20.00% |
Lot 4. Pillar 4 - Digital Transformation
| Name | Description | Type | Weighting |
|---|---|---|---|
| Pillar 4 - Cost | No weighted evaluation will take place within Pillar 4. The only additional requirement within Pillar 4 is that tenderers must complete and upload the Pricing Schedule. This will not be evaluated by... |
Cost | 100.00% |
Other information
Payment terms
Please refer to Tender Particulars Document for information.
Description of risks to contract performance
Please view Tender Particulars for information.
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Competitive flexible procedure description
Stage 1 - Invitation to Submit Tender.
In summary, this will consist of pre-qualification checks such as:
- Shortlisting Question
- Conditions of Participation (COP)
- Mandatory Requirements (MRs)
- Procurement Specific Questionnaire (PSQ)
Stage 2 - Invitation to Submit Final Tenders
- Evaluation of Award Questions (Price, Quality, Social Value/Sustainability/Modern Slavery)
-Further MR questions
The procurement will conclude after Stage 2, with a view of YPO awarding the the most advantages tenderers.
Contracting authorities
Yorkshire Purchasing Organisation
- Public Procurement Organisation Number: PMRV-4748-MNJV
41 Industrial Park
Wakefield
WF2 0XE
United Kingdom
Contact name: Katie Beaumont
Email: itservices@ypo.co.uk
Region: UKE45 - Wakefield
Organisation type: Public authority - sub-central government
The Association of North East Councils Limited
- Public Procurement Organisation Number: PYVX-2132-JNMM
Northern Design Centre
Gateshead
NE8 3DF
United Kingdom
Contact name: NEPO
Email: cdpnepoteam@neop.org
Region: UKC22 - Tyneside
Organisation type: Public authority - sub-central government