Scope
Description
Managed service for the support, of POL's Colleague devices, peripheral devices and platforms. Plus, the Branch Counter Point of Sale (PoS) devices, peripheral devices, management solutions and Field Engineering services.
Services include:
Architecture
Cloud/Infrastructure Management and Support
Engineering Services
Build, Software Packaging and Release Management
Service Management
Service Operations
End User IMACD
Security
Monitoring and Reports
Total value (estimated)
- £60,000,000 excluding VAT
- £72,000,000 including VAT
Contract dates (estimated)
- 23 February 2026 to 22 February 2029
- Possible extension to 22 February 2031
- 5 years
Main category
Services
CPV classifications
- 30200000 - Computer equipment and supplies
- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UK - United Kingdom
Submission
Publication date of tender notice (estimated)
8 July 2025
Contracting authority
Post Office Limited
- Companies House: 02154540
- Public Procurement Organisation Number: PRNP-5883-YMLG
100 Wood Street
London
EC2V 7ER
United Kingdom
Email: Procurement@postoffice.co.uk
Region: UKI31 - Camden and City of London
Organisation type: Public authority - central government