Section one: Contracting authority
one.1) Name and addresses
NHS Black Country Integrated Care Board
Civic Centre, St Peter’s Square
Wolverhampton
WV1 1SH
Contact
Ola Shodipe
Country
United Kingdom
NUTS code
UKG39 - Wolverhampton
Internet address(es)
Main address
https://www.blackcountry.icb.nhs.uk/
Buyer's address
https://www.blackcountry.icb.nhs.uk/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Digital Inequalities Support Service - NHS Black Country ICB
two.1.2) Main CPV code
- 80400000 - Adult and other education services
two.1.3) Type of contract
Services
two.1.4) Short description
Guidance from NHS England and the ICB’s Operations Plan for Digital Requirements includes ‘Mitigating against digital exclusion, including by implementing the framework for NHS action on digital inclusion’. We should also continue to connect services to and champion use of the NHS APP and website as the Digital Front Door to the NHS, to help people get and stay well and manage their own health and maximise adoption of the patient engagement portal services.
NHS Black Country Integrated Care Board (ICB) is inviting suitably qualified and experienced providers to express interest in delivering a Support Service to deliver and complete this framework. The provider will be required to work alongside the ICB in partnership to distribute digital devices to enable citizens of the Black Country including Dudley, Walsall, Sandwell and Wolverhampton, to become more digitally enabled, allowing quicker and better access to health and social care services.
two.1.5) Estimated total value
Value excluding VAT: £354,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 80530000 - Vocational training services
- 80533000 - Computer-user familiarisation and training services
- 80500000 - Training services
two.2.3) Place of performance
NUTS codes
- UKG3 - West Midlands
Main site or place of performance
Across the Black Country (including Dudley, Walsall, Sandwell and Wolverhampton).
two.2.4) Description of the procurement
The service is for the provision of a Digital Inequalities Support Service.
Guidance from NHS England and the ICB’s Operations Plan for Digital Requirements includes ‘Mitigating against digital exclusion, including by implementing the framework for NHS action on digital inclusion’. We should also continue to connect services to and champion use of the NHS APP and website as the Digital Front Door to the NHS, to help people get and stay well and manage their own health and maximise adoption of the patient engagement portal services.
NHS Black Country Integrated Care Board (ICB) is inviting suitably qualified and experienced providers to express interest in delivering a Support Service to deliver and complete this framework. The provider will be required to work alongside the ICB in partnership to distribute digital devices to enable citizens of the Black Country including Dudley, Walsall, Sandwell and Wolverhampton, to become more digitally enabled, allowing quicker and better access to health and social care services.
Part of our ICS Digital Strategy is to address inequalities for the provision of digital services and equipment in parts of the community. This ongoing Programme of Work will include providing citizens within the Black Country with a digital device, connectivity if required, training to support build their digital skills as well as ongoing support for the loan of their device.
It is paramount that we commission a Support Service who can demonstrate that they already engage with local community groups citizens and have good working relationships with local statutory and non-statutory organisations as well as extensive knowledge of our diverse Black Country population, addressing digital exclusion within all areas of deprivation.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £354,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
This procurement has been advertised in accordance with the process set out in Schedule 3 of the Public Contracts Regulations 2015 (PCR), otherwise known as the Light Touch Regime (LTR). The procurement of the Service(s) falls below the threshold over which the provisions of the Public Contracts Regulations 2015 (the "Regulations”), specifically those pertaining to schedule 3 services, would apply. Neither NHS Arden and Greater East Midlands CSU nor NHS Black Country ICB will therefore not be bound by the provisions of the Regulations for this procurement will therefore not be bound by the provisions of the Regulations for this procurement. In addition, for the avoidance of doubt, as this requirement is not for Health Care Services for the purposes of the Health Service in England, none of the aforementioned organisations shall be bound by the requirements of The Health Care Services (Provider Selection Regime) Regulations 2023 for this requirement.
To access the eProcurement portal to access relevant documentation relating to this opportunity, please follow the instructions below:
1) Go to https://health-family.force.com/s/Welcome and click the link to register (if your organisation has not registered previously)
2. Once registered, login to the system and look for "Quote/tender C296171 Digital Inequalities Support Service - NHS Black Country ICB"
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
This includes but is not limited to an ability to meet the requirements of the service specification (as stated in the procurement documents) in its entirety including the required start date of 1st September 2024.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
31 July 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
31 July 2024
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
This procurement has been advertised in accordance with the process set out in Schedule 3 of the Public Contracts Regulations 2015 (PCR), otherwise known as the Light Touch Regime (LTR). The procurement of the Service(s) falls below the threshold over which the provisions of the Public Contracts Regulations 2015 (the "Regulations”), specifically those pertaining to schedule 3 services, would apply. The commissioner will therefore not be bound by the provisions of the Regulations for this procurement.
To access the eProcurement portal to access relevant documentation relating to this opportunity, please follow the instructions below:
1) Go to https://health-family.force.com/s/Welcome and click the link to register (if your organisation has not registered previously)
2. Once registered, login to the system and look for "Quote/tender C296171 Digital Inequalities Support Service - NHS Black Country ICB"
six.4) Procedures for review
six.4.1) Review body
High Court
The Strand
London
WC2A 2LL
Country
United Kingdom