Section one: Contracting authority/entity
one.1) Name and addresses
Surrey and Borders Partnership NHS Foundation Trust
18 Mole Business Park
Leatherhead
KT22 7AD
Contact
Darren Strachan
Telephone
+44 3005555222
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Soft Facilities Management (FM) Services
Reference number
SABP-00099
two.1.2) Main CPV code
- 79993100 - Facilities management services
two.1.3) Type of contract
Services
two.1.4) Short description
Surrey and Borders Partnership NHS Foundation Trust (the "Authority") is issuing this Invitation to Tender ("ITT") in connection with the competitive procurement of Soft Facilities Management (Soft FM) Services.
The procurement is a further competition under the NHS LPP Total Facilities Management Framework Lot 3: Fully Manages Services for Soft Facilities Management Services - Reference number: LPP/2021/005.
The Authority has a requirement for a single Soft Facilities Management (FM) partner to provide services across its portfolio covering:
• Cleaning
• Window cleaning
• Pest control
• Patient feeding
• Linen and laundry provision
• Contract Management
• Helpdesk
• Hospitality
• Porterage including post and mail services
The proposed launch date of this procurement is Monday, 8th August 2022.
Should you require any further information, please kindly contact Darren Strachan at darren.strachan@sabp.nhs.uk.
Section six. Complementary information
six.6) Original notice reference
Notice number: 2022/S 000-012545
Section seven. Changes
seven.1.2) Text to be corrected in the original notice
Section number
II.1.4)
Instead of
Text
Surrey and Borders Partnership NHS Foundation Trust will shortly be tendering for Soft FM services with contracted provision scheduled to begin on 1st April 2023. To this end, we wish to engage the market to ensure a robust procurement process is established. We are interested in hearing thoughts of experienced soft FM provision providers on aspects to consider during our tender process. In particular, points of interest would be:
What KPIs currently used with customers have been effective in enhancing the partnership and driving performance improvements and efficiencies?
What's going right and what's going wrong with current NHS contracts – what insight from “lessons learnt” could you bring to SABP to enhance service provision? What are we potentially missing as part of proposed service delivery expectations? What would be the optimum contract duration to ensure both suitable return on investment and a platform to build a productive, viable partnership?
What format of a commercial schedule would best reflect quoting for services required?
How do soft FM service contracts in different sectors or the private sector differ to that of traditional NHS Soft FM contracts that may be useful to consider? This could be about any element of the contract, for example: risk, service delivery, duration, performance mechanisms etc.
What new technology is available to enhance service delivery?
What visions or ideas do you have to promote innovative service to the Trust?
What's different/new in the industry that can be utilised for the benefit of the Trust?
What incentives are in place, or can be provided, to staff on the ground?
Could you give an idea of how Social Value and Sustainability objectives could be supported through contract delivery? What would “success” look like?
Please submit your response to the above by emailing Darren.strachan@sabp.nhs.uk.
We look forward to hearing from you at your earliest convenience and, preferably, by Friday 3rd June 2022.
Read
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Surrey and Borders Partnership NHS Foundation Trust (the "Authority") is issuing this Invitation to Tender ("ITT") in connection with the competitive procurement of Soft Facilities Management (Soft FM) Services.
The procurement is a further competition under the NHS LPP Total Facilities Management Framework Lot 3: Fully Manages Services for Soft Facilities Management Services - Reference number: LPP/2021/005.
The Authority has a requirement for a single Soft Facilities Management (FM) partner to provide services across its portfolio covering:
• Cleaning
• Window cleaning
• Pest control
• Patient feeding
• Linen and laundry provision
• Contract Management
• Helpdesk
• Hospitality
• Porterage including post and mail services
The proposed launch date of this procurement is scheduled for Monday, 8th August 2022.
Should you require any further information, please kindly contact Darren Strachan at darren.strachan@sabp.nhs.uk.