Section one: Contracting authority
one.1) Name and addresses
Board of Trustees of the Royal Botanic Gardens Kew
Kew Green
RICHMOND
TW93AE
Country
United Kingdom
Region code
UKI75 - Hounslow and Richmond upon Thames
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
www.https://defra.bravosolution.co.uk/web/login.html.
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
www.https://defra.bravosolution.co.uk/web/login.html.
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
Environment
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Admissions and ticketing
Reference number
RBGKEW1087
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
RBG Kew requires an Admissions and Ticketing software solution.
The implementation and change management of the new software solution.
The appropriate level of ongoing support for a SaaS/ SaaS like software solution.
Complete tender details can be accessed via:
DEFRA tendering portal https://defra.bravosolution.co.uk/web/login.html.
Reference:
Title: RBGKEW1087 Admissions and Ticketing
itt: 10497
Project: 36948
Suppliers will be required to register with BRAVO, if not already registered.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
An Admissions and Ticketing software solution
The implementation and change management of the new software solution
The appropriate level of ongoing support for a SaaS/ SaaS like software solution
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £340,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
3 year contract with an option to extend for 2 years
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
Option to extend for a further 2 years
two.2.14) Additional information
Suppliers can access the Tender pack via:
DEFRA tendering portal https://defra.bravosolution.co.uk/web/login.html.
Reference:
Title: RBGKEW1087 Admissions and Ticketing
itt: 10497
Project: 36948
Suppliers will be required to register with BRAVO, if not already registered.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
31 August 2022
Local time
11:00am
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
31 August 2022
Local time
11:01am
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
TBC
London
Country
United Kingdom