Section one: Contracting authority
one.1) Name and addresses
The Minister for the Cabinet Office acting through Crown Commercial Service
9th Floor, The Capital, Old Hall Street
Liverpool
L3 9PP
supplier@crowncommercial.gov.uk
Telephone
+44 3454102222
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
Other activity
Public Procurement
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Language Services
Reference number
RM6302
two.1.2) Main CPV code
- 79540000 - Interpretation services
two.1.3) Type of contract
Services
two.1.4) Short description
Crown Commercial Service, as the Authority, intends to put in place an agreement for the provision of Language Services for use by Central Government and UK public sector bodies.
Further information is included in the Additional Information section VI.3.
two.1.5) Estimated total value
Value excluding VAT: £250,000,000
two.1.6) Information about lots
This contract is divided into lots: Yes
two.2) Description
two.2.1) Title
National Managed Service Provision
Lot No
1
two.2.2) Additional CPV code(s)
- 32232000 - Video-conferencing equipment
- 32353000 - Sound recordings
- 48521000 - Music or sound editing software package
- 48740000 - Foreign language translation software package
- 64211000 - Public-telephone services
- 72212740 - Foreign language translation software development services
- 75230000 - Justice services
- 79510000 - Telephone-answering services
- 79530000 - Translation services
- 79540000 - Interpretation services
- 79551000 - Typing services
- 79552000 - Word-processing services
- 79821100 - Proofreading services
- 79822300 - Typesetting services
- 79822500 - Graphic design services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The provision of a Managed Service throughout the United Kingdom.
The scope of this Lot will enable Contracting Authorities to select one or more
services within the remit of the Lot to be delivered by a single Supplier on a
national scale.
The Services will include:
● Translation Services
● Transcription Service
● Telephone Interpretation Services
● Video Interpretation Services (Spoken and Visual)
● Face to Face Interpretation (Spoken and Visual)
two.2) Description
two.2.1) Title
Translation & Ancillary Services
Lot No
2
two.2.2) Additional CPV code(s)
- 48740000 - Foreign language translation software package
- 72212740 - Foreign language translation software development services
- 79530000 - Translation services
- 79552000 - Word-processing services
- 79821100 - Proofreading services
- 79822300 - Typesetting services
- 79822500 - Graphic design services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The provision of Written Translation and Ancillary Services throughout the United Kingdom.
The scope of this Lot will enable Contracting Authorities to select one or more
services within the remit of this Lot to be delivered by a single supplier on a
national scale.
The Services required will include the Translation of variety of different document types, including but not limited to:
- Advisory / guidance and instruction documents;
- Correspondence and information leaflets;
- Technical, scientific, legal, medical, financial or any other specialist
category;
This lot will require the following, but not limited to, types of translation services:
- Verbatim translations (word for word);
- Artwork, design, illustration and typesetting;
- Proofreading;
- Multimedia and e-learning;
- Campaign collateral;
- Website localisation;
- Software localisation.
The Supplier will be required to deliver the above using human and/or technological solutions.
two.2) Description
two.2.1) Title
Transcription Services
Lot No
3
two.2.2) Additional CPV code(s)
- 48740000 - Foreign language translation software package
- 72212740 - Foreign language translation software development services
- 79551000 - Typing services
- 79552000 - Word-processing services
- 79821100 - Proofreading services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The provision of Transcription Services throughout the United Kingdom.
The scope of this Lot will enable Contracting Authorities to select one or more
services within the remit of this Lot to be delivered by a single supplier on a
national scale.
The Services required will include the Transcription of audio and video content of varying content, including but not limited to:
- Verbatim Transcription (word for word);
- Edited Transcription
- Intelligent Transcription
- Hansard Transcriptions
- Proofreading/Post Editing;
The Supplier will be required to deliver the above using human and/or technological solutions.
two.2) Description
two.2.1) Title
Visual Interpreting Services
Lot No
4
two.2.2) Additional CPV code(s)
- 32232000 - Video-conferencing equipment
- 32353000 - Sound recordings
- 48521000 - Music or sound editing software package
- 48740000 - Foreign language translation software package
- 72212740 - Foreign language translation software development services
- 79530000 - Translation services
- 79540000 - Interpretation services
- 79821100 - Proofreading services
- 79822300 - Typesetting services
- 79822500 - Graphic design services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The provision of Visual Interpreting Services throughout the United Kingdom.
The scope of this Lot will enable Contracting Authorities to select one or more
services within the remit of this Lot to be delivered by a single Supplier on a
regional basis.
The Services required will include:
● Face to Face Interpretation
● Video Interpreting
● Translation Services for the Deaf/Deafblind
● Transcription Services for the Deaf/Deafblind
These services are designed to support the communication between Deaf and
Deaf/blind people and others requiring support to access English.
two.2) Description
two.2.1) Title
Regional Managed Services
Lot No
5
two.2.2) Additional CPV code(s)
- 32232000 - Video-conferencing equipment
- 32353000 - Sound recordings
- 48521000 - Music or sound editing software package
- 48740000 - Foreign language translation software package
- 64211000 - Public-telephone services
- 72212740 - Foreign language translation software development services
- 75230000 - Justice services
- 79510000 - Telephone-answering services
- 79530000 - Translation services
- 79540000 - Interpretation services
- 79551000 - Typing services
- 79552000 - Word-processing services
- 79821100 - Proofreading services
- 79822300 - Typesetting services
- 79822500 - Graphic design services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The provision of Face to Face Interpreting Services throughout the United Kingdom and Overseas.
The scope of this Lot will enable Contracting Authorities to procure face to face interpreting services to be deployed overseas.
two.3) Estimated date of publication of contract notice
21 August 2024
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
This prior information notice replaces the previous PIN issued on the 10/10/2023
https://www.find-tender.service.gov.uk/Notice/029869-2023
This Prior Information Notice is updating our scope of requirements from the original PIN issued in May. It also acts as a signal of intention to continue market engagement with those within the language services industry.
Crown Commercial Service intends to hold further market engagement sessions during October 2023 onwards with suppliers interested in potentially bidding for this commercial agreement. If you are interested in attending a market engagement session please submit your details into the following GoogleForm via this link: https://forms.gle/XufYC5BYJe4j3ojVA
We will use this source to invite interested parties to our market engagement sessions and notify them of our intention to release our Invitation to Tender. If you are having any access issues you can email info@crowncommercial.gov.uk. If the latter you must clearly state: the name of your organisation, and contact details (email and telephone number) for the individual(s) who will participate in the market engagement.
Crown Commercial Service (CCS) will use an eSourcing system for this competition and reserves the right to use an electronic auction. The eSourcing system we will use is
https://crowncommercialservice.bravosolution.co.uk. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so.
The value in II.1.5 is an indicative value over 4 years.
The date in II.3) is the estimated date of publication, please refer to the CCS website page https://www.crowncommercial.gov.uk/agreements/RM6302 and monitor Find A Tender Service for the publication of the contract notice.
A Future Opportunity on contract finder can be found here:
https://www.contractsfinder.service.gov.uk/Notice/0c19cddd-2bb9-4269-bdc8-88b154dad73c