- Scope of the procurement
- Lot 1 – Scotland, North West England, North East England, Yorkshire and the Humber. Disabled Students’ Allowance (DSA) Supplies and Services – Geographic Lots
- Lot 2 – West Midlands, East Midlands, Wales, Northern Ireland. Disabled Students’ Allowance (DSA) Supplies and Services – Geographic Lots
- Lot 3 – East England, London. Disabled Students’ Allowance (DSA) Supplies and Services – Geographic Lots
- Lot 4 – South West England, South East England. Disabled Students’ Allowance (DSA) Supplies and Services – Geographic Lots
Section one: Contracting authority
one.1) Name and addresses
Student Loans Company
Memphis Building, Lingfield Point, McMullen Road
Darlington
DL1 1RW
Contact
Rhod Stone
Telephone
+44 1413062000
Country
United Kingdom
NUTS code
UKC13 - Darlington
Internet address(es)
Main address
https://www.gov.uk/government/organisations/student-loans-company
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Other activity
Processing of Student Finance
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Disabled Students’ Allowance (DSA) Supplies and Services
Reference number
2021-TR-0056
two.1.2) Main CPV code
- 30200000 - Computer equipment and supplies
two.1.3) Type of contract
Supplies
two.1.4) Short description
SLC is seeking to establish a framework agreement with suppliers to deliver the following: assessment of study needs, assistive technology (AT), assistive technology (AT) training, and the associated support services. English and Welsh domiciled DSA customers are in scope, with services extending nationwide. To access DSA support, customers will have a needs assessment appointment with a specialist for a discussion – catered to their individual circumstances – about the best type of support available to them. Assistive technology (AT) supply includes computers and software in addition to a range of other equipment such as ergonomic furniture, computer peripherals (printers and scanners), voice recorders, and other specialist items such as braille readers. AT training and ongoing support are services that will be made available to all DSA customers.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £400,000,000
two.2) Description
two.2.1) Title
Disabled Students’ Allowance (DSA) Supplies and Services – Geographic Lots
Lot No
Lot 1 – Scotland, North West England, North East England, Yorkshire and the Humber
two.2.2) Additional CPV code(s)
- 30213100 - Portable computers
- 30237000 - Parts, accessories and supplies for computers
- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
- 39000000 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
- CA69 - Ergonomic
- 48000000 - Software package and information systems
- 30213000 - Personal computers
- 80510000 - Specialist training services
- RC05 - In information technology
- 80533000 - Computer-user familiarisation and training services
- 85140000 - Miscellaneous health services
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
- UKE - Yorkshire and the Humber
- UKD - North West (England)
- UKC - North East (England)
Main site or place of performance
SCOTLAND,YORKSHIRE AND THE HUMBER,NORTH WEST (ENGLAND),NORTH EAST (ENGLAND)
two.2.4) Description of the procurement
SLC is seeking to establish a framework agreement with suppliers to deliver the following: Needs Assessments – a one-to-one appointment with a specialist to determine the customers’ specific needs and create their recommended support package. Assistive Technology (AT) – the supply, delivery and set-up of specialist equipment, for example, a computer, disability-related software and / or ergonomic furniture. Suppliers will select AT items from an approved catalogue maintained by SLC. Assistive Technology (AT) Training – training on how to use any equipment and/or software that has been recommended. Support Services – a helpdesk to answer queries and provide information and guidance; provision of resolution of repairs and breakages; and loan equipment when required. Support services also include processing any upgrades and review of needs requested.
two.2.5) Award criteria
Quality criterion - Name: Delivery of the DSA Process / Weighting: 5
Quality criterion - Name: Performing Needs Assessment / Weighting: 8
Quality criterion - Name: Equipment Provision & Support / Weighting: 8
Quality criterion - Name: Provision of Assistive Technology Training / Weighting: 8
Quality criterion - Name: Service Management and Administration / Weighting: 5
Quality criterion - Name: Transition Planning and Management / Weighting: 8
Quality criterion - Name: Quality and Continuous Improvement / Weighting: 6
Quality criterion - Name: Data Security / Weighting: 2
Quality criterion - Name: Lot Specific Question / Weighting: 5
Quality criterion - Name: Presentation / Weighting: 5
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 30
two.2.11) Information about options
Options: Yes
Description of options
Option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
DSA is a non-income assessed grant and is available to eligible higher education customers in full time, part-time, post-graduate and distance learning courses who have a disability as defined under the Equality Act 2010. SLC is a non-profit making government-owned organisation that administers loans and grants to our customers in colleges and universities in the UK.
two.2) Description
two.2.1) Title
Disabled Students’ Allowance (DSA) Supplies and Services – Geographic Lots
Lot No
Lot 2 – West Midlands, East Midlands, Wales, Northern Ireland
two.2.2) Additional CPV code(s)
- 30213100 - Portable computers
- 30237000 - Parts, accessories and supplies for computers
- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
- 39000000 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
- CA69 - Ergonomic
- 48000000 - Software package and information systems
- 30213000 - Personal computers
- 80510000 - Specialist training services
- RC05 - In information technology
- 80533000 - Computer-user familiarisation and training services
- 85140000 - Miscellaneous health services
two.2.3) Place of performance
NUTS codes
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKL - Wales
- UKN - Northern Ireland
Main site or place of performance
EAST MIDLANDS (ENGLAND),WEST MIDLANDS (ENGLAND),WALES,NORTHERN IRELAND
two.2.4) Description of the procurement
SLC is seeking to establish a framework agreement with suppliers to deliver the following: Needs Assessments – a one-to-one appointment with a specialist to determine the customers’ specific needs and create their recommended support package. Assistive Technology (AT) – the supply, delivery and set-up of specialist equipment, for example, a computer, disability-related software and / or ergonomic furniture. Suppliers will select AT items from an approved catalogue maintained by SLC. Assistive Technology (AT) Training – training on how to use any equipment and/or software that has been recommended. Support Services – a helpdesk to answer queries and provide information and guidance; provision of resolution of repairs and breakages; and loan equipment when required. Support services also include processing any upgrades and review of needs requested.
two.2.5) Award criteria
Quality criterion - Name: Delivery of the DSA Process / Weighting: 5
Quality criterion - Name: Performing Needs Assessment / Weighting: 8
Quality criterion - Name: Equipment Provision & Support / Weighting: 8
Quality criterion - Name: Provision of Assistive Technology Training / Weighting: 8
Quality criterion - Name: Service Management and Administration / Weighting: 5
Quality criterion - Name: Transition Planning and Management / Weighting: 8
Quality criterion - Name: Quality and Continuous Improvement / Weighting: 6
Quality criterion - Name: Data Security / Weighting: 2
Quality criterion - Name: Lot Specific Question / Weighting: 5
Quality criterion - Name: Presentation / Weighting: 5
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 30
two.2.11) Information about options
Options: Yes
Description of options
Option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
DSA is a non-income assessed grant and is available to eligible higher education customers in full time, part-time, post-graduate and distance learning courses who have a disability as defined under the Equality Act 2010. SLC is a non-profit making government-owned organisation that administers loans and grants to our customers in colleges and universities in the UK.
two.2) Description
two.2.1) Title
Disabled Students’ Allowance (DSA) Supplies and Services – Geographic Lots
Lot No
Lot 3 – East England, London
two.2.2) Additional CPV code(s)
- 30213100 - Portable computers
- 30237000 - Parts, accessories and supplies for computers
- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
- 39000000 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
- CA69 - Ergonomic
- 48000000 - Software package and information systems
- 30213000 - Personal computers
- 80510000 - Specialist training services
- RC05 - In information technology
- 80533000 - Computer-user familiarisation and training services
- 85140000 - Miscellaneous health services
two.2.3) Place of performance
NUTS codes
- UKH - East of England
- UKI - London
Main site or place of performance
EAST OF ENGLAND,LONDON
two.2.4) Description of the procurement
SLC is seeking to establish a framework agreement with suppliers to deliver the following: Needs Assessments – a one-to-one appointment with a specialist to determine the customers’ specific needs and create their recommended support package. Assistive Technology (AT) – the supply, delivery and set-up of specialist equipment, for example, a computer, disability-related software and / or ergonomic furniture. Suppliers will select AT items from an approved catalogue maintained by SLC. Assistive Technology (AT) Training – training on how to use any equipment and/or software that has been recommended. Support Services – a helpdesk to answer queries and provide information and guidance; provision of resolution of repairs and breakages; and loan equipment when required. Support services also include processing any upgrades and review of needs requested.
two.2.5) Award criteria
Quality criterion - Name: Delivery of the DSA Process / Weighting: 5
Quality criterion - Name: Performing Needs Assessment / Weighting: 8
Quality criterion - Name: Equipment Provision & Support / Weighting: 8
Quality criterion - Name: Provision of Assistive Technology Training / Weighting: 8
Quality criterion - Name: Service Management and Administration / Weighting: 5
Quality criterion - Name: Transition Planning and Management / Weighting: 8
Quality criterion - Name: Quality and Continuous Improvement / Weighting: 6
Quality criterion - Name: Data Security / Weighting: 2
Quality criterion - Name: Lot Specific Question / Weighting: 5
Quality criterion - Name: Presentation / Weighting: 5
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 30
two.2.11) Information about options
Options: Yes
Description of options
Option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
DSA is a non-income assessed grant and is available to eligible higher education customers in full time, part-time, post-graduate and distance learning courses who have a disability as defined under the Equality Act 2010. SLC is a non-profit making government-owned organisation that administers loans and grants to our customers in colleges and universities in the UK.
two.2) Description
two.2.1) Title
Disabled Students’ Allowance (DSA) Supplies and Services – Geographic Lots
Lot No
Lot 4 – South West England, South East England
two.2.2) Additional CPV code(s)
- 30213100 - Portable computers
- 30237000 - Parts, accessories and supplies for computers
- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
- 39000000 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
- CA69 - Ergonomic
- 48000000 - Software package and information systems
- 30213000 - Personal computers
- 80510000 - Specialist training services
- RC05 - In information technology
- 80533000 - Computer-user familiarisation and training services
- 85140000 - Miscellaneous health services
two.2.3) Place of performance
NUTS codes
- UKJ - South East (England)
- UKK - South West (England)
Main site or place of performance
SOUTH EAST (ENGLAND),SOUTH WEST (ENGLAND)
two.2.4) Description of the procurement
SLC is seeking to establish a framework agreement with suppliers to deliver the following: Needs Assessments – a one-to-one appointment with a specialist to determine the customers’ specific needs and create their recommended support package. Assistive Technology (AT) – the supply, delivery and set-up of specialist equipment, for example, a computer, disability-related software and / or ergonomic furniture. Suppliers will select AT items from an approved catalogue maintained by SLC. Assistive Technology (AT) Training – training on how to use any equipment and/or software that has been recommended. Support Services – a helpdesk to answer queries and provide information and guidance; provision of resolution of repairs and breakages; and loan equipment when required. Support services also include processing any upgrades and review of needs requested.
two.2.5) Award criteria
Quality criterion - Name: Delivery of the DSA Process / Weighting: 5
Quality criterion - Name: Performing Needs Assessment / Weighting: 8
Quality criterion - Name: Equipment Provision & Support / Weighting: 8
Quality criterion - Name: Provision of Assistive Technology Training / Weighting: 8
Quality criterion - Name: Service Management and Administration / Weighting: 5
Quality criterion - Name: Transition Planning and Management / Weighting: 8
Quality criterion - Name: Quality and Continuous Improvement / Weighting: 6
Quality criterion - Name: Data Security / Weighting: 2
Quality criterion - Name: Lot Specific Question / Weighting: 5
Quality criterion - Name: Presentation / Weighting: 5
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 30
two.2.11) Information about options
Options: Yes
Description of options
Option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
DSA is a non-income assessed grant and is available to eligible higher education customers in full time, part-time, post-graduate and distance learning courses who have a disability as defined under the Equality Act 2010. SLC is a non-profit making government-owned organisation that administers loans and grants to our customers in colleges and universities in the UK.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-003278
Section five. Award of contract
Contract No
2021-TR-0056
Lot No
1
Title
Disabled Students’ Allowance (DSA) Supplies and Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 July 2023
five.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Study Tech Limited
Equilibrium House, Mansion Close, Moulton Park Industrial Estate
Northampton
NN3 6RU
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
14762480
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £100,000,000
Total value of the contract/lot: £100,000,000
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Section five. Award of contract
Contract No
2021-TR-0056-2
Lot No
2
Title
Disabled Students’ Allowance (DSA) Supplies and Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
7 July 2023
five.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: 4
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Capita Business Services Limited
65 Gresham Street
London
EC2V 7NQ
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
02299747
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £100,000,000
Total value of the contract/lot: £100,000,000
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Section five. Award of contract
Contract No
2021-TR-0056-3
Lot No
3
Title
Disabled Students’ Allowance (DSA) Supplies and Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
7 July 2023
five.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Capita Business Services Limited
65 Gresham Street
London
EC2V 7NQ
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
02299747
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £100,000,000
Total value of the contract/lot: £100,000,000
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Section five. Award of contract
Contract No
2021-TR-0056-4
Lot No
4
Title
Disabled Student Allowances' (DSA) Supplies and Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 July 2023
five.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Study Tech Limited
Equilibrium House, Mansion Close, Moulton Park Industrial Estate
Northampton
NN3 6RU
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
14762480
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £100,000,000
Total value of the contract/lot: £100,000,000
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Section six. Complementary information
six.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=768717239" target="_blank">https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=768717239
GO Reference: GO-2023720-PRO-23449616
six.4) Procedures for review
six.4.1) Review body
Student Loans Company
100 Bothwell Street
Glasgow
G2 7JD
Telephone
+44 1413062109
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Student Loans Company
100 Bothwell Street
Glasgow
G2 7JD
Telephone
+44 1413062109
Country
United Kingdom