Section one: Contracting authority/entity
one.1) Name and addresses
Merseytravel
1 Mann Island
Liverpool
L3 1BP
Contact
Procurement
tender@liverpoolcityregion-ca.gov.uk
Telephone
+44 0
Country
United Kingdom
Region code
UKD7 - Merseyside
Internet address(es)
Main address
http://www.merseytravel.gov.uk/
Buyer's address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Smart Ticketing Back-Office System
Reference number
DN618255
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Merseytravel is looking to procure a supplier to provide AMS-HOPS and CMS back-office systems to maintain and develop their Smart Ticketing platform.
The AMS-HOPS (HOPS) is the core ITSO component which will act as the key conduit between all other elements of the ITSO System. It is crucial that the system provides a reliable means of generating, hosting and exchanging data with various ITSO and non-ITSO components, whilst at the same time ensuring that there is full transparency of the activities undertaken through user accessible views into the HOPS and high-quality reporting and data outputs.
The Customer and Card Management System (CMS) will sit at the heart of the Merseytravel Smart Ticketing platform, enabling scheme participants to manage customers, tickets and travel tokens (ITSO and non-ITSO) in order to provide appropriate services to concessionary and commercial customers.
Section six. Complementary information
six.6) Original notice reference
Notice number: 2022/S 000-017914
Section seven. Changes
seven.1.2) Text to be corrected in the original notice
Section number
IV.2.2
Instead of
Date
11 August 2022
Local time
11:00am
Read
Date
18 August 2022
Local time
11:00am