Scope
Reference
RM1043.9
Description
This framework enables public sector organisations to procure suppliers to deliver digital, data, and technology services in line with government policies, standards, and best practices.
The scope for this framework contract supports delivery across all service manual agile life cycle phases (discovery, alpha, beta, live and retirement) to deliver application development and user-centred design services to build great digital products and services that meet citizen needs.
All tender documents are uploaded within the Digital Marketplace. To view these documents you will need to create an account by clicking 'Become a Supplier' on the Digital Marketplace home page or sign-in with an existing account. Following this, using the available guidance, you will need to link your account using your share code from the Central Digital Platform.
Once your account on Digital Marketplace has been linked with your share code from the Central Digital Platform, you will be able to view the DOS 7 tender documents and start your DOS 7 application.
Commercial tool
Establishes an open framework
Total value (estimated)
- £12,000,000,000 excluding VAT
- £14,400,000,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 30 January 2026 to 29 July 2027
- Possible extension to 29 January 2029
- 3 years
Description of possible extension:
The initial duration of the Framework is 18 months, with an option to extend for 18 months.
CCS reserve the right to extend lots by varying durations
Main procurement category
Services
Not the same for all lots
CPV classifications are shown in Lot sections, because they are not the same for all lots.
Lot 1. Digital Outcomes
Description
Lot 1 enables Buyers to procure suppliers to deliver specific, outcome-based digital projects in line with agile methodologies and government digital standards.
Lot value (estimated)
- £12,000,000,000 excluding VAT
- £14,400,000,000 including VAT
Framework lot values may be shared with other lots
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Same for all lots
Contract dates are shown in the Scope section, because they are the same for all lots.
Lot 2. Digital Capability and Delivery Partner
Description
Lot 2 enables Buyers to procure suppliers to support the delivery of long-term digital transformation programmes, capability-building initiatives, and strategic resource augmentation
Lot value (estimated)
- £12,000,000,000 excluding VAT
- £14,400,000,000 including VAT
Framework lot values may be shared with other lots
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Same for all lots
Contract dates are shown in the Scope section, because they are the same for all lots.
Lot 3. Digital Specialists
Description
Lot 3 enables Buyers to procure individual digital specialists with expertise in specific Digital Roles. These specialists support defined projects, services, and transformation initiatives by bringing targeted skills into existing teams.
Lot value (estimated)
- £12,000,000,000 excluding VAT
- £14,400,000,000 including VAT
Framework lot values may be shared with other lots
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Same for all lots
Contract dates are shown in the Scope section, because they are the same for all lots.
Lot 4. User Research Studios and Participants
Description
Lot 4 enables Buyers to hire studio space and/or recruit user research participants to test digital services
Lot value (estimated)
- £12,000,000,000 excluding VAT
- £14,400,000,000 including VAT
Framework lot values may be shared with other lots
CPV classifications
- 73110000 - Research services
- 79300000 - Market and economic research; polling and statistics
Same for all lots
Contract dates are shown in the Scope section, because they are the same for all lots.
Framework
Open framework scheme end date (estimated)
29 January 2032
Maximum number of suppliers
Unlimited
Maximum percentage fee charged to suppliers
1%
Further information about fees
The Supplier will pay, excluding VAT, 1% of all the Charges for the Deliverables invoiced to the Buyer under all Call-Off Contracts.
Framework operation description
Refer to Framework Schedule 7 - Call-Off Award Procedure for details of the competitive selection processes for the award of contracts under this framework.
In the event that there is a challenge to the Competition and such a challenge is confined to any one particular Lot, the Authority reserves the right to the extent that it is lawful to do so, to conclude a Framework Contract with the successful Suppliers in respect of the Lot(s) that has (have) not been so challenged." and this should go in the lot descriptions the rest is covered in the ITT The Authority also reserves the right to extend Lots by varying durations.
Award method when using the framework
With competition
Contracting authorities that may use the framework
Refer to RM1043.9 Digital Outcomes Specialists 7 - Customer List for details of contracting authorities that may use the framework.
Participation
Particular suitability
Lot 1. Digital Outcomes
Lot 2. Digital Capability and Delivery Partner
Lot 3. Digital Specialists
Lot 4. User Research Studios and Participants
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
30 May 2025, 3:00pm
Tender submission deadline
20 June 2025, 3:00pm
Submission address and any special instructions
https://www.applytosupply.digitalmarketplace.service.gov.uk/
All tender documents are uploaded within the Digital Marketplace https://www.applytosupply.digitalmarketplace.service.gov.uk/.
To view these documents you will need to create an account by clicking 'Become a Supplier' on the Digital Marketplace home page or sign-in with an existing account. Following this, using the available guidance which can be found on:
you will need to link your account using your share code from the Central Digital Platform which can be accessed via https://www.gov.uk/find-tender.
Once your account on Digital Marketplace has been linked with your share code from the Central Digital Platform, you will be able to view the DOS 7 tender documents and start your DOS 7 application.
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
30 January 2026
Award criteria
Lot 1. Digital Outcomes
| Name | Type | Weighting |
|---|---|---|
| Skills and capabilities, Continuous professional development, Customer satisfaction and knowledge transfer | Quality | 60% |
| Price | Price | 30% |
| Social Value | Quality | 10% |
Lot 2. Digital Capability and Delivery Partner
| Name | Type | Weighting |
|---|---|---|
| Price | Price | 30% |
| Capability and capacity | Quality | 20% |
| Quality and innovation | Quality | 20% |
| Collaboration and knowledge transfer | Quality | 20% |
| Social Value | Quality | 10% |
Lot 3. Digital Specialists
Lot 4. User Research Studios and Participants
| Name | Type | Weighting |
|---|---|---|
| Skills and Capabilities, Continuous Professional Development, Customer Satisfaction and Knowledge Transfer | Quality | 60% |
| Price | Price | 30% |
| Social Value | Quality | 10% |
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
- Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
Crown Commercial Service
- Public Procurement Organisation Number: PBZB-4962-TVLR
9th Floor, The Capital, Old Hall Street
Liverpool
L3 9PP
United Kingdom
Region: UKD72 - Liverpool
Organisation type: Public authority - central government