Section one: Contracting authority
one.1) Name and addresses
DERBY CITY COUNCIL
Corporation Street
Derby
DE1 2FS
Telephone
+44 1332640768
Country
United Kingdom
Region code
UKF11 - Derby
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Translation & Interpreting Services
Reference number
TD2120
two.1.2) Main CPV code
- 79540000 - Interpretation services
two.1.3) Type of contract
Services
two.1.4) Short description
The Council is seeking to procure providers to carry out translation services to effectively communicate with clients where English is not their first language.
Multiple channels for Interpreting will be used in order to enable individuals who have limited spoken English to communicate with members of the council through the use of an interpreter; including telephone (mobile and land-line), face-to-face, virtual meetings and written translations.
Awarded parties will provide a reliable pathway for service users and a system that reduces spend for the organisation and maximises opportunities.
There are four Lots which are broken down as follows:
• Lot 1 - Face to Face Interpretation
• Lot 2 - Telephone Interpretation
• Lot 3 - Written Translation
• Lot 4 - Video/Online Interpreting
two.1.5) Estimated total value
Value excluding VAT: £740,000
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
Face to Face Interpretation
Lot No
1
two.2.2) Additional CPV code(s)
- 79530000 - Translation services
- 79540000 - Interpretation services
two.2.3) Place of performance
NUTS codes
- UKF11 - Derby
two.2.4) Description of the procurement
Bilingual face to face interpreting
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
Up to two annual extensions, making the overall contract period up to five years. Potential dates for advertising renewals if options are not taken are July 2027 and July 2028.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
Up to two annual extensions, making the overall contract period up to five years. Potential dates for advertising renewals if options are not taken are July 2027 and July 2028.
two.2) Description
two.2.1) Title
Telephone Interpretation
Lot No
2
two.2.2) Additional CPV code(s)
- 79530000 - Translation services
- 79540000 - Interpretation services
two.2.3) Place of performance
NUTS codes
- UKF11 - Derby
two.2.4) Description of the procurement
Bilingual telephone interpreting available in all languages, without booking, 24 hours daily, 365 days a year
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
Up to two annual extensions, making the overall contract period up to five years. Potential dates for advertising renewals if options are not taken are July 2027 and July 2028.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
Up to two annual extensions, making the overall contract period up to five years. Potential dates for advertising renewals if options are not taken are July 2027 and July 2028.
two.2) Description
two.2.1) Title
Written Translations
Lot No
3
two.2.2) Additional CPV code(s)
- 79530000 - Translation services
- 79540000 - Interpretation services
two.2.3) Place of performance
NUTS codes
- UKF11 - Derby
two.2.4) Description of the procurement
Provide a written translation service for the Council during the working hours of 8.30 am to 5 pm Monday to Friday; excluding Bank Holidays.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
Up to two annual extensions, making the overall contract period up to five years. Potential dates for advertising renewals if options are not taken are July 2027 and July 2028.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
Up to two annual extensions, making the overall contract period up to five years. Potential dates for advertising renewals if options are not taken are July 2027 and July 2028.
two.2) Description
two.2.1) Title
Video / Online Interpreting
Lot No
4
two.2.2) Additional CPV code(s)
- 79530000 - Translation services
- 79540000 - Interpretation services
two.2.3) Place of performance
NUTS codes
- UKF11 - Derby
two.2.4) Description of the procurement
Provide an online interpreting service for the Council during the working hours of 8.30 am to 5 pm Monday to Friday, excluding Bank Holidays.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
Up to two annual extensions, making the overall contract period up to five years. Potential dates for advertising renewals if options are not taken are July 2027 and July 2028.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
Up to two annual extensions, making the overall contract period up to five years. Potential dates for advertising renewals if options are not taken are July 2027 and July 2028.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
11 August 2024
Local time
11:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
12 August 2024
Local time
10:00am
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
six.3) Additional information
The scope is further detailed in the document TD2120 - Part 3 Specification - see below for details of how to access this.
Conditions relating to environmental and social requirements of the contracting authority may be included in this contract.
This tender is being managed electronically, to obtain documents please go to www.eastmidstenders.org and there you will be able to register your details and request the documents.
This is done by:-
- Registering with East Midlands Tenders, if not already registered; OR If already registered;
- Click on 'view opportunities'
- Find the tender that you are interested in (TD2120);
- Click on the title hyperlink;
- Scroll to the bottom of the screen and click on 'login & register interest'
- Once you have registered your interest the tender will be moved to, and can be found on, the 'My Opportunities' page on the EastMidsTenders page once you are logged in.
You will be able to view and download the documents for completion, along with instructions on how to make a submission.
Please note suppliers wishing to express interest and obtain the documentation must do so by 11.30pm on 11th August 2024. It is recommended that you express interest and obtain the documentation well before this time to allow sufficient time to prepare and submit a bid.
The deadline for returns is 10.00am on Monday 12th August 2024.
six.4) Procedures for review
six.4.1) Review body
Derby City Council
Derby
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Derby City Council will incorporate a minimum 10 calendar days standstill period at the point information on the award of the contract is communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the contracting authority before the contract is entered into.
Applicants have 2 working days from the notification of the award decision to request additional debriefing and that information has to be provided a minimum of 3 working days before the expiry of the standstill period. Such additional information should be required from the contact details provided in section 1.1 of this notice.
If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts Regulations 2015 (Si 2015 No 102) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court(England, Wales and Northern Ireland). Any such action must be brought promptly (generally within 3 months).
Where a contract has not been entered into the Court may order the setting aside of the award decision or order the authority to amend any document and may award damages. If the contract has been entered into the Court may only award damages. [The purpose of the standstill period referred to above is to allow parties to apply to the Courts to set aside the award decision before the contract is entered into].