Section one: Contracting entity
one.1) Name and addresses
Scottish Water
The Bridge, 6 Buchanan Gate, Stepps
Glasgow
G33 6FB
Contact
Paul McDonald
paul.mcdonald@scottishwater.co.uk
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
https://www.scottishwater.co.uk/
Buyer's address
https://www.scottishwater.co.uk/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
Tenders or requests to participate must be submitted to the above-mentioned address
one.6) Main activity
Water
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Digital Transformation Services
Reference number
SW25/DIG/1515
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Scottish Water Digital Directorate is dedicated to delivering digital and technology services that provide measurable value to our core business operations. Collaborating closely with our business partners, we focus on supporting our three strategic objectives. We have successfully implemented a cloud-first strategy, replacing many of our legacy enterprise applications with evergreen SaaS solutions. Our primary cloud platform, Microsoft Azure, serves as the foundation for building and running innovative solutions.
The convergence of IT, Smart IoT Technology, and Operational Technology (OT), Artificial Intelligence (AI), and Machine Learning (ML) is accelerating. Our assets are increasingly connected to the internet through a growing array of sensors, offering opportunities to enhance services, improve data analytics and visualisations, and reduce costs and carbon emissions via an intelligent asset base. Compliance with regulatory standards, is essential and supplier partnerships that seamlessly integrate these complex digital innovations with engineering practices across capital investments are crucial.
Scottish Water seeks supplier partnerships that operate at scale, with extensive experience and expertise. We also value relationships with partners who can offer niche services and specialisms. The framework is divided into service areas and interested parties can qualify across all services or specialise in just one.
We aim to establish relationships with partners who have strategies supporting modern engineering practices like Platform Engineering, DevOps, CI/CD, Automation, Software Defined Networking, Zero Trust, and IT/OT convergence, ensuring secure technology transformation. Scottish Water may also purchase 3rd party software or hardware required for the project from the framework supplier.
two.1.5) Estimated total value
Value excluding VAT: £150,000,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
Main site or place of performance
Scotland Wide
two.2.4) Description of the procurement
Scottish Water Digital Directorate is dedicated to delivering digital and technology services that provide measurable value to our core business operations. Collaborating closely with our business partners, we focus on supporting our three strategic objectives. We have successfully implemented a cloud-first strategy, replacing many of our legacy enterprise applications with evergreen SaaS solutions. Our primary cloud platform, Microsoft Azure, serves as the foundation for building and running innovative solutions.
The convergence of IT, Smart IoT Technology, and Operational Technology (OT), Artificial Intelligence (AI), and Machine Learning (ML) is accelerating. Our assets are increasingly connected to the internet through a growing array of sensors, offering opportunities to enhance services, improve data analytics and visualisations, and reduce costs and carbon emissions via an intelligent asset base. Compliance with regulatory standards, is essential and supplier partnerships that seamlessly integrate these complex digital innovations with engineering practices across capital investments are crucial.
Scottish Water seeks supplier partnerships that operate at scale, with extensive experience and expertise. We also value relationships with partners who can offer niche services and specialisms. The framework is divided into service areas and interested parties can qualify across all services or specialise in just one.
We aim to establish relationships with partners who have strategies supporting modern engineering practices like Platform Engineering, DevOps, CI/CD, Automation, Software Defined Networking, Zero Trust, and IT/OT convergence, ensuring secure technology transformation. Scottish Water may also purchase 3rd party software or hardware required for the project from the framework supplier.
Scottish Water is inviting partners to collaborate with us through a transformation delivery framework delivering the following services:
Service Areas:
Delivery services: Tailored delivery services to meet specific client requirements across the broad range of digital technologies deployed currently and in the future.
Adaptive Delivery Service: delivery services that will enable SW to produce high-quality products quickly and efficiently, utilising modern engineering practices including but not limited to, platform engineering, DevOps, CI/CD, automation & advanced data analytics and visualisation.
Business Analysis: Collaborate closely with product owners, stakeholders, and development teams to ensure that business requirements and outcomes are clearly defined and deliverable.
Testing Services: providing a comprehensive, streamlined, and scalable testing solution that enhances quality, reduces costs, and accelerates time-to-delivery.
Key Qualifications:
Proven track record in adaptive digital delivery services.
Expertise in implementing scalable and efficient delivery systems.
Strong customer focus and engagement.
Innovative solutions that enhance operational efficiency and deliver business outcomes.
The estimated total value of this framework ranges between £115m to £150m across the maximum 8 year framework term.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £150,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
96
This contract is subject to renewal
No
two.2.9) Information about the limits on the number of candidates to be invited
Envisaged minimum number: 3
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.1.4) Objective rules and criteria for participation
List and brief description of rules and criteria
See Procurement documents for further information.
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
See Procurement documents for further information.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated procedure with prior call for competition
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Originally published as:
Date
9 June 2025
Local time
12:00pm
Changed to:
Date
11 June 2025
Local time
12:00pm
See the change notice.
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
six.4) Procedures for review
six.4.1) Review body
Glasgow Sheriff Court
1 Carlton Place
Glasgow
G5 9DA
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Scottish Water
The Bridge, 6 Buchanan Gate, Stepps
Glasgow
G33 6FB
Country
United Kingdom