Scope
Reference
DN769699
Description
3 Details of the Contract
3.1 To establish a Security Operations Centre (SOC). The value of this Procurement is expected to be in the region of £200,000 per annum.
3.2 The Contract will be for an initial term of 3 years extendable at the Client's sole option for 3 periods of 12 months, OR, 1 period of 36 months giving a total of 6 years (the Term).
4 The Client's Objectives for the contract
4.1 The Client's aims and objectives are to:
LiveWest is seeking a supplier to establish a Security Operations Centre (SOC) for our organisation. The SOC will be responsible for monitoring, detecting, investigating and responding to cybersecurity threats and incidents around the clock.
The SOC will be responsible for continuous monitoring of network traffic, logs, and security events, Incident detection and response, Threat intelligence and proactive threat hunting. Supporting our vulnerability assessments and preventive measures, routine maintenance and updates of security tools and systems. Collaboration with internal and external stakeholders for incident management.
The Supplier will have, and be able to demonstrate sufficient technical knowledge and experience in the delivery and maintenance of a proposed solution, that they can also provide advisory / consultancy services if needed.
The Supplier will comply with LiveWest policies in relation to data protection and information security and provide necessary documentation in relation to:
• Information Security Policy and hold any associated credentials (cyber essentials/ISO27001)
• IT Access Controls Policy
• IT Change Control Policy
• IT Incident Management Policy
• IT Acceptable Usage Policy
• Data Protection Compliance Policy
Total value (estimated)
- £1,000,000 excluding VAT
- £1,200,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 September 2025 to 31 August 2028
- Possible extension to 31 August 2031
- 6 years
Description of possible extension:
3x12 month OR 1x36 month at LiveWests sole discretion
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UKK - South West (England)
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
14 May 2025, 3:00pm
Submission type
Requests to participate
Deadline for requests to participate
19 May 2025, 2:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Suppliers to be invited to tender
3 to 5 suppliers
Selection criteria:
Contained within Conditions of Participation document
Award decision date (estimated)
28 July 2025
Award criteria
| Name | Type | Order of importance |
|---|---|---|
| Quality | Quality | 1 |
| Price | Price | 2 |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Competitive flexible procedure description
Detailed within documentation
Reduced tendering period
Yes
Qualifying planned procurement notice - minimum 10 days
Documents
Associated tender documents
https://procontract.due-north.com/Advert?advertId=f0216273-dc2c-f011-8136-005056b64545
Contracting authority
LIVEWEST HOMES LIMITED
- Companies House: RS007724
- Public Procurement Organisation Number: PCRN-5716-MJRP
Skypark, 1 Wellington Way
Exeter
EX5 2FZ
United Kingdom
Email: procurement@livewest.co.uk
Website: https://www.livewest.co.uk/
Region: UKK43 - Devon CC
Organisation type: Public authority - sub-central government