Section one: Contracting authority
one.1) Name and addresses
High Life Highland
Highland Archive Centre, Bught Road
Inverness
IV3 5SS
hlh.business.support@highlifehighland.com
Telephone
+44 1349781700
Country
United Kingdom
NUTS code
UKM6 - Highlands and Islands
Internet address(es)
Main address
http://www.highlifehighland.com
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA23042
one.4) Type of the contracting authority
Other type
Charity
one.5) Main activity
Other activity
Learning and leisure activities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of an Online Ticketing and Merchandising System for Inverness Castle
Reference number
HLH-FT-03-24
two.1.2) Main CPV code
- 48480000 - Sales, marketing and business intelligence software package
two.1.3) Type of contract
Supplies
two.1.4) Short description
On behalf of The Highland Council, High Life Highland wish to appoint a supplier of a ticketing and merchandising system to be integrated on-line within the website for Inverness Castle, and off-line within retail location(s) at Inverness Castle.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £846,000
two.2) Description
two.2.2) Additional CPV code(s)
- 48480000 - Sales, marketing and business intelligence software package
- 48481000 - Sales or marketing software package
- 48482000 - Business intelligence software package
two.2.3) Place of performance
NUTS codes
- UKM6 - Highlands and Islands
Main site or place of performance
Inverness Castle
two.2.4) Description of the procurement
On behalf of The Highland Council, High Life Highland wish to appoint a supplier of a ticketing and merchandising system to be integrated on-line within the website for Inverness Castle, and off-line within retail location(s) at Inverness Castle.
The ticketing and merchandising system will be operated by HLH. Note: the website for Inverness Castle is being implemented, operated and maintained by HLH assisted by an external creative partner. It is intended that this system be operational by March 2024.
Note: we are also seeking a contractor to provide an EPOS system, under a separate tender, and are open to joint bids from partners who wish to offer a fully integrated EPOS, Ticketing and Merchandising system.
two.2.5) Award criteria
Quality criterion - Name: Experience / Weighting: 30
Quality criterion - Name: Delivery / Weighting: 60
Quality criterion - Name: Accessibility / Weighting: 10
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-033328
Section five. Award of contract
Contract No
NOV492398
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
17 June 2024
five.2.2) Information about tenders
Number of tenders received: 11
Number of tenders received from SMEs: 8
Number of tenders received from tenderers from other EU Member States: 1
Number of tenders received from tenderers from non-EU Member States: 10
Number of tenders received by electronic means: 11
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Anchor Operating System
2645 Townsgate Road
Westlake Village
91361
Telephone
+44 5614907221
Country
United States
NUTS code
- US - United States
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £846,000
Section six. Complementary information
six.3) Additional information
(SC Ref:771176)
six.4) Procedures for review
six.4.1) Review body
Inverness Justice Centre
Longman Road
Inverness
IV1 1JJ
Country
United Kingdom