Section one: Contracting authority
one.1) Name and addresses
EFFICIENCY EAST MIDLANDS LIMITED
Unit 3 Maisies Way, The Village
Derbyshire
DE55 2DS
Contact
Amy
Telephone
+44 1246395610
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Domestic Heating System Servicing, Maintenance, Repairs, and Installations
Reference number
Lot 1
two.1.2) Main CPV code
- 50720000 - Repair and maintenance services of central heating
two.1.3) Type of contract
Services
two.1.4) Short description
Efficiency East Midlands Ltd (EEM) is a not for profit consortium which establishes and manages a range of framework and DPS agreements. Our membership has now grown to 231 public sector organisations including housing associations and ALMO's, Local Authorities, NHS trusts, Education Providers, Blue Light Services, Government Agencies and Charities. EEM have also established a formal collaboration with 3 like-minded procurement consortia -
Westworks, South East Consortium and Advantage South West. The membership list for these three consortia may be obtained from the following website addresses:
www.southeastconsortium.org.uk
EEM conducted this procurement exercise and have subsequently awarded and entered into framework agreements with contractors for the provision of heating and hot water systems servicing, maintenance, repairs and Installations. A range of fuel types are covered under our framework including but not limited to; gas, solid fuel, oil and renewable heating systems.
The framework was tendered and awarded based on the following lots:
•Lot 1 - Domestic Heating Servicing, Maintenance, Repairs and Installations
• Lot 2 - Commercial Heating Systems - Servicing, Maintenance, Repairs and Installation
• Lot 3 - Renewable Heating Systems Servicing, Maintenance, Repairs and Installations
• Lot 4 - Heating System Auditing and Consultancy Services
Each of the above lots have been split into geographical sublots:
Sublot 1 - Midlands
Sublot 2 - National Coverage
Contracting Authorities who require a single contractor to manage the servicing and/or installation programmes across their domestic, commercial and or renewable heating system stock can compliantly procure a single contractor via EEM0026. Contracting Authorities can use either a Direct Selection or Mini Competition to appoint a contractor and only the Contractors who sit across all the relevant work stream lots and geographical
sublots the Contracting Authority is looking to use can participate in the selection process. Please contact EEM for further guidance on the selection process.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £500,000,000
two.2) Description
two.2.1) Title
Domestic Heating Servicing, Maintenance, Repairs and Installations (Lot 1)
Lot No
1
two.2.2) Additional CPV code(s)
- 09321000 - Hot water
- 09323000 - District heating
- 42161000 - Hot-water boilers
- 42515000 - District heating boiler
- 44620000 - Central-heating radiators and boilers and parts
- 45232140 - District-heating mains construction work
- 45232141 - Heating works
- 45259300 - Heating-plant repair and maintenance work
- 45315000 - Electrical installation work of heating and other electrical building-equipment
- 45331100 - Central-heating installation work
- 45331110 - Boiler installation work
- 45332200 - Water plumbing work
- 50531100 - Repair and maintenance services of boilers
- 50531200 - Gas appliance maintenance services
- 50720000 - Repair and maintenance services of central heating
- 71314310 - Heating engineering services for buildings
- 71321200 - Heating-system design services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
- UKL - Wales
two.2.4) Description of the procurement
Efficiency East Midlands (EEM) carried out this tender exercise on behalf of our membership to establish a Heating and Hot Water Systems Framework.
Lot 1 has been created to support Members manage the servicing and maintenance of their domestic property heating systems ensuring compliancy and adherence to servicing cycles. Repairs and emergency callouts will also be covered by this lot.
Lot 1 includes the for the supply and installation of new boilers, heating systems, alterations, repairs and full and partial upgrades as required to a range of fuel systems.
The following services are not an exhaustive list of services covered by Lot 1.
• Basic and comprehensive servicing, maintenance, and repair of domestic heating systems.
• Servicing, maintenance, and repair of domestic boilers.
• Attendance to break downs and emergency repairs.
• Back-up to in-house Gas Team for domestic gas repairs and servicing.
• Installation of boilers and heating systems, alterations and full and partial upgrades as required to a range of fuel systems.
• Gas safety Inspection and landlords certification.
• Any additional elements of work associated with the above listed or relevant to Lot 1.
All of the services described above are mandatory elements covered by Lot 1 of the framework and appointed contractors are able to deliver all elements of the works required.
Lot 1 is split into geographical sublots:
Sublot 1 - Midlands
Sublot 2 - National Coverage
Contractors appointed to each sublot can provide services in at least three of the sub regions (Counties) listed within the tender documents for Sublot 1 Midlands and at least Six of the sub regions (Counties) listed for Sublot 2 National Coverage.
The framework has been procured by Efficiency East Midlands Ltd (EEM) on behalf of their members and the other organisations described in Section VI.3) as being authorised users. The call-off contracts to be awarded pursuant to the framework agreements to be entered at conclusion of the procurement exercise may extend for a duration of up to 5 years beyond expiry of the 4-year framework term. The estimated lot value as described in II.2.6) takes into account the full framework term, the possibility that the EEM membership may grow over the framework lifetime and the geographical lots.
two.2.5) Award criteria
Quality criterion - Name: Minimum Framework Requirements Assessment (Pass/Fail) / Weighting: 0
Quality criterion - Name: Method Statement Assessment Questions / Weighting: 40%
Cost criterion - Name: Domestic Servicing / Weighting: 6.5%
Cost criterion - Name: Domestic Heating Installation / Weighting: 8%
Cost criterion - Name: Domestic Boiler Installation / Weighting: 8%
Cost criterion - Name: Domestic Heating Installation SOR's / Weighting: 5%
Cost criterion - Name: Domestic Heating SOR's / Weighting: 5%
Cost criterion - Name: Domestic Servicing Scenario's / Weighting: 7.5%
Cost criterion - Name: Domestic Installation Scenario's / Weighting: 15%
Cost criterion - Name: Call Out Rates / Weighting: 2.5%
Cost criterion - Name: Labour Rates / Weighting: 2.5%
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Commercial Heating and Hot Water Systems (Lot 2)
Lot No
2
two.2.2) Additional CPV code(s)
- 09321000 - Hot water
- 09323000 - District heating
- 39715100 - Electric instantaneous or storage water heaters and immersion heaters
- 39715210 - Central-heating equipment
- 42161000 - Hot-water boilers
- 42515000 - District heating boiler
- 44620000 - Central-heating radiators and boilers and parts
- 45232141 - Heating works
- 45259300 - Heating-plant repair and maintenance work
- 45315000 - Electrical installation work of heating and other electrical building-equipment
- 45331100 - Central-heating installation work
- 45331110 - Boiler installation work
- 50531100 - Repair and maintenance services of boilers
- 50531200 - Gas appliance maintenance services
- 50721000 - Commissioning of heating installations
- 71314310 - Heating engineering services for buildings
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
- UKL - Wales
two.2.4) Description of the procurement
Lot 2 has been created to support Members manage the servicing and maintenance of their commercial property heating systems ensuring compliancy and adherence to servicing cycles, repairs and emergency callouts will also be covered by this lot. Lot 2 also includes for the supply and installation of new boilers, heating systems in a range of fuel types, alterations, repairs and full and partial upgrades as required, including plant rooms.
The following services are not an exhaustive list of services covered by Lot 2.
• Basic and comprehensive servicing, maintenance, and repair of commercial heating systems.
• Servicing, maintenance, and repair of commercial boilers.
• Attendance to break downs and emergency repairs.
• Installation of boilers and heating systems, alterations and full and partial upgrades including plant and boiler houses as required, commercial systems will allow for a range of fuel systems.
• Gas safety inspection and landlords certification.
• Any additional elements of work associated with the above listed or relevant to Lot 2 Commercial Heating and Hot Water Systems.
All of the services described above are mandatory elements covered by Lot 2 of the framework and appointed contractors are able to deliver all elements of the works required.
Lot 2 is split into geographical sublots:
Sublot 1 - Midlands
Sublot 2 - National Coverage
Contractors appointed to each sublot can provide services in at least three of the sub regions (Counties) listed within the tender documents for Sublot 1 Midlands and at least Six of the sub regions (Counties) listed for Sublot 2 National Coverage.
The framework has been procured by Efficiency East Midlands Ltd (EEM) on behalf of their members and the other organisations described in Section VI.3) as being authorised users. The call-off contracts to be awarded pursuant to the framework agreements to be entered at conclusion of the procurement exercise may extend for a duration of up to 5 years beyond expiry of the 4-year framework term. The estimated lot value as described in II.2.6) takes into account the full framework term, the possibility that the EEM membership may grow over the framework lifetime and the geographical lots.
two.2.5) Award criteria
Quality criterion - Name: Minimum Framework Requirements Assessment (Pass/Fail) / Weighting: 0
Quality criterion - Name: Method Statement Assessment Questions / Weighting: 40%
Cost criterion - Name: Commercial Servicing Rates / Weighting: 15%
Cost criterion - Name: Commercial Schedule of Rates / Weighting: 15%
Cost criterion - Name: Servicing Scenario's / Weighting: 15%
Cost criterion - Name: Installation Scenario's / Weighting: 5%
Cost criterion - Name: Call Out and Labour Rates / Weighting: 10%
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Renewable Heating Systems (Lot 3)
Lot No
3
two.2.2) Additional CPV code(s)
- 09321000 - Hot water
- 09330000 - Solar energy
- 42511110 - Heat pumps
- 45232141 - Heating works
- 45259300 - Heating-plant repair and maintenance work
- 45261215 - Solar panel roof-covering work
- 45315000 - Electrical installation work of heating and other electrical building-equipment
- 50511000 - Repair and maintenance services of pumps
- 50721000 - Commissioning of heating installations
- 71321200 - Heating-system design services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
- UKL - Wales
two.2.4) Description of the procurement
Lot 2 has been created to support Members manage the servicing and maintenance of their renewable heating systems ensuring compliancy and adherence to servicing cycles, repairs and emergency callouts will also be covered by this lot. Lot 3 also includes the for the design, supply and installation of new renewable heating systems, alterations, repairs and full and partial upgrades as required.
The following services are not an exhaustive list of services covered by Lot 3.
• Servicing, maintenance, repair and installation of renewable heating systems including air source and ground source systems, solar pv and thermal systems, combined heat and power generating boilers, biomass and wood burning systems.
• Attendance to break downs and emergency repairs.
• Heating systems designs, alterations, and full and partial upgrades.
• Renewable heat source inspections and reports.
• Any additional elements of work associated with the above listed or relevant to Lot 3 Renewable Heating Systems.
All of the services described above are mandatory elements covered by Lot 3 of the framework and appointed contractors are able to deliver all elements of the works required.
Lot 3 is split into geographical sublots:
Sublot 1 - Midlands
Sublot 2 - National Coverage
Contractors appointed to each sublot can provide services in at least three of the sub regions (Counties) listed within the tender documents for Sublot 1 Midlands and at least Six of the sub regions (Counties) listed for Sublot 2 National Coverage.
The framework has been procured by Efficiency East Midlands Ltd (EEM) on behalf of their members and the other organisations described in Section VI.3) as being authorised users. The call-off contracts to be awarded pursuant to the framework agreements to be entered at conclusion of the procurement exercise may extend for a duration of up to 5 years beyond expiry of the 4-year framework term. The estimated lot value as described in II.2.6) takes into account the full framework term, the possibility that the EEM membership may grow over the framework lifetime and the geographical lots.
two.2.5) Award criteria
Quality criterion - Name: Minimum Framework Requirements Assessment (Pass/ Fail) / Weighting: 0
Quality criterion - Name: Method Statement Assessment Questions / Weighting: 40%
Cost criterion - Name: Renewable Heating System Servicing / Weighting: 10%
Cost criterion - Name: Renewable Heating System Installations / Weighting: 20%
Cost criterion - Name: Renewable Heating System Schedule of Rates / Weighting: 10%
Cost criterion - Name: Renewable Heating System Scenario's / Weighting: 15%
Cost criterion - Name: Call Out and Labour Rates / Weighting: 5%
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Heating System Auditing and Consultancy Services (Lot 4)
Lot No
4
two.2.2) Additional CPV code(s)
- 50531200 - Gas appliance maintenance services
- 79212000 - Auditing services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
- UKL - Wales
two.2.4) Description of the procurement
Lot 4 was tendered with the aim of providing a solution for members requiring audit and consultancy services . The requirements for Lot 4 stated Contractors were required to provide independent validation of a percentage of servicing, repairs and installations carried out by the Contracting Authorities heating contractor. Consultancy across a range of heating system types including technical advice and specification/design consultancy. In addition to audit and consultancy services Lot 4 also provides members with an option for gas safety awareness training and any other gas/heating system training requested for their internal workforce.
EEM failed to receive a sufficient number of compliant bids to evaluate and form a framework so we are NOT awarding Lot 4 Audit and Consultancy Services.
two.2.5) Award criteria
Quality criterion - Name: Minimum Framework Requirements Assessment (Pass/Fail) / Weighting: 0
Quality criterion - Name: Method Statement Assessment Questions / Weighting: 40%
Cost criterion - Name: Auditing and Consultancy Rates / Weighting: 20%
Cost criterion - Name: Training / Weighting: 10%
Cost criterion - Name: Labour Rates / Weighting: 10%
Cost criterion - Name: Scenario / Weighting: 20%
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2021/S 000-005348
Section five. Award of contract
Lot No
Lot 1 (Sublot 1 and 2)
Title
Domestic Heating System Servicing, Maintenance, Repairs, and Installations
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
27 July 2021
five.2.2) Information about tenders
Number of tenders received: 11
Number of tenders received from SMEs: 4
Number of tenders received by electronic means: 11
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Dodd Group (Midlands) Ltd
Telford
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Aaron Services Limited
Basildon
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Liberty Group Investments Limited
Liverpool
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
J Tomlinson Ltd
Nottingham
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Phoenix Gas Services Ltd
Stoke-on-Trent
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Matthews & Tannert Ltd
Nottinghamshire
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
UK Gas Services Limited
Leicestershire
LE6 0DQ
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
T & S Heating Ltd
Nottingham
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Sure Maintenance Ltd
Basildon
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £250,000,000
Section five. Award of contract
Lot No
Lot 2 (Sublot 1 and 2)
Title
Commercial Heating and Hot Water Systems
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
27 July 2021
five.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: 4
Number of tenders received by electronic means: 8
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Aaron Services Limited
Basildon
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
J Tomlinson Ltd
Nottingham
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Sure Maintenance Ltd
Basildon
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Phoenix Gas Services Ltd
Stoke-on-Trent
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Dodd Group (Midlands) Ltd
Telford
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
T & S Heating Ltd
Nottingham
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
D & K Heating Services Limited
Sutton Coldfield
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £125,000,000
Section five. Award of contract
Lot No
Lot 3 (Sublot 1 and 2)
Title
Renewable Heating Systems
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
27 July 2021
five.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 3
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Aaron Services Limited
Basildon
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Dodd Group (Midlands) Ltd
Telford
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Phoenix Gas Services Ltd
Stoke-on-Trent
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
J Tomlinson Ltd
Nottingham
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Low Carbon Exchange Ltd
Weston-Super-Mare
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Vital Energi Utilities Limited
Blackburn
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Broad Oak Properties Ltd
Stoke on Trent
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £125,000,000
Section five. Award of contract
Lot No
Lot 4
Title
Heating System Auditing and Consultancy Services
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section six. Complementary information
six.3) Additional information
The call-off contracts to be awarded pursuant to the framework agreements to be entered at conclusion of the procurement exercise may extend for a duration of up to 5 years beyond expiry of the 4-year framework term. Please note that the total potential value of GBP stated within this notice is in relation to the full 4-year framework and takes into consideration the lot structure, length of call-off contracts and that the EEM membership may grow over the framework lifetime.
This framework has been procured by Efficiency East Midlands Ltd (EEM Ltd) on behalf of their members and the other organisations described below as being authorised users. The following contracting authorities will be entitled to agree and award contracts under this framework agreement as authorised users:
1) Any Member of EEM which for the avoidance of doubt currently includes 3 partner consortia - Westworks(www.westworks.org.uk), Advantage South West (www.advantagesouthwest.co.uk) and South East Consortium (www.southeastconsortium.org.uk). A full list of current members is available at www.eem.org.uk
2) Any future member of EEM or our partner consortia and in all cases being an organisation which has applied to join EEM or our partner consortia in accordance with the applicable constitutional documents;
3) An EEM participant being an organisation which is neither a current or EEM member (as defined at 1 above) nor a future member of EEM (as defined at 2 above) based within England and Wales which owns and/ or maintains/manages housing stock in one or more geographic area in which it operates and/or is an NHS Trust (which includes acute trusts, mental health trusts, care service trusts and ambulance trusts) or an organisation, police authority, fire authority, ambulance trust, university, higher/further education college, school or academy or other public sector organisation.
Further details regarding the authorised users of this framework can be found within the tender documents.
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
The Strand
London
WC2A 2LL
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Royal Courts of Justice
The Strand
London
WC2A 2LL
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
The Cabinet Office
Correspondence Team, Cabinet Office, Whitehall
London
SW1A 2AS
Country
United Kingdom