Section one: Contracting entity
one.1) Name and addresses
Wales & West Utilities Ltd
Wales & West House, Spooner Close, Coedkernew
NEWPORT
NP108FZ
Contact
Rebecca Crisp
rebecca.crisp@wwutilities.co.uk
Country
United Kingdom
NUTS code
UKL21 - Monmouthshire and Newport
Internet address(es)
Main address
https://www.wwutilities.co.uk/
one.3) Communication
Access to the procurement documents is restricted. Further information can be obtained at
https://www.wwutilities.co.uk/
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://www.wwutilities.co.uk/
one.6) Main activity
Production, transport and distribution of gas and heat
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Branding & Design Services
Reference number
WWU1242
two.1.2) Main CPV code
- 79415200 - Design consultancy services
two.1.3) Type of contract
Services
two.1.4) Short description
Wales & West Utilities Limited is looking to appoint a creative design, communications and employee engagement agency to support the delivery of our communications and engagement strategy - both internal and external.
Responding to the challenges we face, externally our communications activity is focussed on our involvement in the future energy system and helping the communities we serve go green - as well as the sustainability of our business. Internally, after a period of disruption and change driven by business change to address our new price control and the pandemic, we are focussed on settling our business and our colleagues, and looking towards the future. This sits alongside our day to day activity to communicate the work we do to keep the gas flowing safely to communities across Wales and south west England.
The successful provider of this contract will be involved in supporting this activity, working closely with the Corporate Affairs Manager and the Corporate Affairs team.
We recently completed a rebranding process, evolving a brand that has been positively received by customers and colleagues alike. We have new brand guidelines in place. Potential providers should demonstrate their ability to interpret, evolve, grow and broaden this brand across digital, print and other channels.
WWU play a critical role in communities, and we are highly regulated. Potential providers should demonstrate their ability to operate within these boundaries, and how they will make sure that creative materials are pitched appropriately.
As part of this contract we expect to request the following services:
Multi-channel communications campaign development/delivery
Multi-channel design support
Strategic employee communications/engagement delivery
We would expect the successful provider to work successfully alongside existing press, digital and public affairs agencies, to deliver these services.
Much of our material is safety critical - letting the most vulnerable in society know what to do to keep themselves safe if they have a gas leak, or suspect the presence of carbon monoxide. Therefore, potential providers should demonstrate that they have a clear understanding of the importance of accessibility - and set out the guidelines they would deliver work to.
As a company that serves both Wales and south west England, potential providers should demonstrate how they can integrate the Welsh language into designed documents, while keeping the impact on design and production costs to a minimum.
We are a small team with a large remit and therefore being able to work effectively and efficiently with our suppliers is paramount. It is crucial that both parties understand and agree on deliverables and deadlines and that high levels of communication are maintained at all times.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKL - Wales
two.2.4) Description of the procurement
Wales & West Utilities Limited is looking to appoint a creative design, communications and employee engagement agency to support the delivery of our communications and engagement strategy - both internal and external.
Responding to the challenges we face, externally our communications activity is focussed on our involvement in the future energy system and helping the communities we serve go green - as well as the sustainability of our business. Internally, after a period of disruption and change driven by business change to address our new price control and the pandemic, we are focussed on settling our business and our colleagues, and looking towards the future. This sits alongside our day to day activity to communicate the work we do to keep the gas flowing safely to communities across Wales and south west England.
The successful provider of this contract will be involved in supporting this activity, working closely with the Corporate Affairs Manager and the Corporate Affairs team.
We recently completed a rebranding process, evolving a brand that has been positively received by customers and colleagues alike. We have new brand guidelines in place. Potential providers should demonstrate their ability to interpret, evolve, grow and broaden this brand across digital, print and other channels.
WWU play a critical role in communities, and we are highly regulated. Potential providers should demonstrate their ability to operate within these boundaries, and how they will make sure that creative materials are pitched appropriately.
As part of this contract we expect to request the following services:
Multi-channel communications campaign development/delivery
Multi-channel design support
Strategic employee communications/engagement delivery
We would expect the successful provider to work successfully alongside existing press, digital and public affairs agencies, to deliver these services.
Much of our material is safety critical - letting the most vulnerable in society know what to do to keep themselves safe if they have a gas leak, or suspect the presence of carbon monoxide. Therefore, potential providers should demonstrate that they have a clear understanding of the importance of accessibility - and set out the guidelines they would deliver work to.
As a company that serves both Wales and south west England, potential providers should demonstrate how they can integrate the Welsh language into designed documents, while keeping the impact on design and production costs to a minimum.
We are a small team with a large remit and therefore being able to work effectively and efficiently with our suppliers is paramount. It is crucial that both parties understand and agree on deliverables and deadlines and that high levels of communication are maintained at all times.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
12
This contract is subject to renewal
Yes
Description of renewals
Additional 36 months in 3 x 12 month increments
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated procedure with prior call for competition
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
18 August 2022
Local time
1:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: Approx. every 5 years.
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
Participants wanting to participate in this sourcing activity must confirm their expression of interest and ability to provide the service required by e-mailing rebecca.crisp@wwutilities.co.uk before the deadline of
18th August 2022.
Please include the following information in your email:
1) Full company name;
2) Main contact details (name, job title, email address, and telephone numbers).
Please note the the tender will be run via our procurement portal Bravo which requires suppliers to be registered to participate, failure to register will result in the supplier not being able to participate in the sourcing event. You can register for Bravo here -
sourcing4wwu.bravosolution.co.uk. In your expression of interest, please also include -
3) Bravo registered email address and contact name.
six.4) Procedures for review
six.4.1) Review body
Wales & West Utilities
Newport
Country
United Kingdom