Scope
Reference
WS2389564595
Description
The current Private Hire contract at Manchester Airport and East Midlands Airport is reaching natural expiry.
A Private Hire experience is often what starts and ends a passenger's journey. It is crucial that MAG enters into a contract with partners who have adequate experience, are fully compliant with all aspects of industry laws, regulations and best practices and are committed to providing MAG passengers with first class customer service.
Indicative value to the Concessionaire is £55.5m over the 4 (four) year term, total across the 4 Lots.
Total value (estimated)
- £55,500,000 excluding VAT
- £66,600,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 12 January 2026 to 31 March 2030
- Possible extension to 31 March 2032
- 6 years, 2 months, 20 days
Description of possible extension:
The Contract (s) will be let for a period of 4 (four) years, with the option for MAG to extend for a further 2 (two) years (1+1 years) after the initial 4 (four) year term. The extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances.
Main procurement category
Services
CPV classifications
- 60120000 - Taxi services
Lot constraints
Maximum number of lots a supplier can be awarded: 2
Description of how multiple lots may be awarded:
MAG will select the most advantageous bid by either awarding a Traditional Desk Operation Lot or Digital Operation Lot per airport, or both.
Not the same for all lots
Contract locations are shown in Lot sections, because they are not the same for all lots.
Lot 1. Manchester Traditional Desk Operation
Description
Traditional Desk Operation for Private Hire services at Manchester Airport.
60% or more of bookings are forecast to be taken in person at a booking desk or by telephone call.
Values below are indicative to the concessionaire.
Lot value (estimated)
- £31,470,400 excluding VAT
- £37,764,480 including VAT
Contract locations
- UKD3 - Greater Manchester
Same for all lots
CPV classifications and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 2. Manchester Digital Operation
Description
Digital Operation for Private Hire services at Manchester Airport.
60% or more of bookings are forecast to be taken by mobile app or website.
Values below are indicative to the concessionaire.
Lot value (estimated)
- £7,877,000 excluding VAT
- £9,452,400 including VAT
Contract locations
- UKD3 - Greater Manchester
Same for all lots
CPV classifications and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 3. East Midlands Traditional Desk Operation
Description
Traditional Desk Operation for Private Hire services at East Midlands Airport.
60% or more of bookings are forecast to be taken in person at a booking desk or by telephone call.
Values below are indicative to the concessionaire.
Lot value (estimated)
- £12,922,080 excluding VAT
- £15,506,496 including VAT
Contract locations
- UKF - East Midlands (England)
Same for all lots
CPV classifications and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 4. East Midlands Digital Operation
Description
Digital Operation for Private Hire Services at East Midlands Airport.
60% or more of bookings are forecast to be taken by mobile app or website.
Values below are indicative to the concessionaire.
Lot value (estimated)
- £3,230,520 excluding VAT
- £3,876,624 including VAT
Contract locations
- UKF - East Midlands (England)
Same for all lots
CPV classifications and contract dates are shown in the Scope section, because they are the same for all lots.
Participation
Particular suitability
Lot 1. Manchester Traditional Desk Operation
Lot 2. Manchester Digital Operation
Lot 3. East Midlands Traditional Desk Operation
Lot 4. East Midlands Digital Operation
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
27 May 2025, 11:59pm
Submission type
Requests to participate
Deadline for requests to participate
3 June 2025, 12:00pm
Submission address and any special instructions
If you are wishing to express an interest in this opportunity and wish to view the prequalification documents please firstly register your company details on the MAG portal, on the following URL, and select "Register your interest":
https://www.magairports.com/work-with-us/procurement-and-contracts/
Once you have registered please email gregory.mina@stanstedairport.com and advise that
you have registered on the Portal. You will then be given access to the project documents via SAP Ariba.
Details on how to provide a response to MAG are detailed in the documentation.
Bidders must submit their Pre-Qualification Questionnaires via the SAP Ariba Portal.
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
15 September 2025
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Commercial | Sub commercial weightings to be advised to Bidders at the ITN stage. |
Cost | 70% |
| Technical | Weighting associated to the Bidders Technical score (including 10% weighting for ESG). |
Quality | 30% |
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Special regime
Concession
Competitive flexible procedure description
MAG is issuing this Tender Notice to commence a Pre-qualification Questionnaire (PQQ) to parties interested in taking part in the procurement process in relation to a proposed contract for Private Hire Services at both Manchester and East Midlands Airports.
The purpose of the pre-qualification process is to provide MAG with sufficient information to select a shortlist of qualified applicants who will be invited to participate in a competitive tender process.
MAG is following the competitive flexible procedure in line with the Regulations of the Procurement Act 2023 and following the PQQ stage (subject to a sufficient number of compliant PQQ responses being received), MAG intends to select the Applicants who have achieved an overall PQQ Score of at least 60% for each Lot to be invited to submit a tender.
Following the PQQ, MAG will commence the Invitation to Negotiate (ITN) with the shortlisted Bidders from the PQQ.
Documents
Documents to be provided after the tender notice
If you are wishing to express an interest in this opportunity and wish to view the prequalification documents please firstly register your company details on the MAG portal, on the following URL, and select "Register your interest":
https://www.magairports.com/work-with-us/procurement-and-contracts/
Once you have registered please email gregory.mina@stanstedairport.com and advise that
you have registered on the Portal. You will then be given access to the project documents via SAP Ariba.
Details on how to provide a response to MAG are detailed in the documentation.
Bidders must submit their Pre-Qualification Questionnaires via the SAP Ariba Portal.
Contracting authority
MAG AIRPORT LIMITED
- Companies House: 11748654
- Public Procurement Organisation Number: PHNZ-5718-LHXL
6th Floor, Olympic House
Manchester
M90 1QX
United Kingdom
Contact name: Gregory Mina
Telephone: +441279272034
Email: gregory.mina@stanstedairport.com
Website: https://www.manchesterairport.co.uk/
Region: UKD33 - Manchester
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)