Section one: Contracting authority
one.1) Name and addresses
Post Office Limited
100 Wood St
London
EC2V 7ER
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
https://corporate.postoffice.co.uk/
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Training Delivery Partner for New Branch IT
Reference number
NBITTDR-01
two.1.2) Main CPV code
- 80511000 - Staff training services
two.1.3) Type of contract
Services
two.1.4) Short description
Training Delivery Partner for New Branch IT (NBIT) in Post Office Branches
There are approximately 11,500 branches across with around 55,000 personnel using the post office systems.
Post Office is also designing and building training content in-house and has identified the need to secure the services of a training delivery partner to ensure that relevant staff are trained on the new system in line with the deployment plan for the physical implementation of the NBIT solution.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
Main site or place of performance
Mostly remote but potentially UK wide for some delivery.
two.2.4) Description of the procurement
The Post Office is in the process of designing, building and operating a replacement, known as NBIT, for its current point of sale system, which will be rolled out to the entire branch estate and to all postmasters and branch staff.
There are approximately 11,500 branches across with around 55,000 personnel using the post office systems.
Post Office is also designing and building training content in-house and has identified the need to secure the services of a training delivery partner to ensure that relevant staff are trained on the new system in line with the deployment plan for the physical implementation of the NBIT solution.
A smaller number of head office staff will also need to receive the training.
At a summary level, the service Post Office requires is a partner to deliver:
?1) Training delivery management, which includes sourcing, onboarding and managing suppliers, largely specialising in various aspects of training.
2) Learning administration, which includes scheduling, training delivery, quality assurance, facility co-ordination and reporting.
3) A multi-channel helpdesk to support training enquires.
?Post Office is currently considering which route to market is most suitable (i.e. FTS or a Framework) but nevertheless, this PIN is being issued to initiate an early market engagement and to call for expressions of interest.
Should this opportunity be of interest to you, please register your interest by emailing procurement@postoffice.co.uk quoting the following reference - NBITTDR-01, no later than 1700 HRS 28th July 2023. A pre-market engagement seminar will be scheduled for the first week of August.
two.3) Estimated date of publication of contract notice
29 September 2023
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No