Scope
Reference
700
Description
Automatic Door - Servicing, Remedial Works, and Responsive Repairs
Gentoo Group wishes to appoint 2 contractors on a Ranked Framework to undertake these works. Gentoo Group intends to appoint the successful contractor as number one ranked bidder on the framework, with the second placed bidder ranked second on the Framework and held in reserve.
Gentoo Group requires the Contractor to provide a 24-hour emergency breakdown cover scheme which must include:
• Unlimited emergency call outs
• Agreed guaranteed response time
• 365 days a year
• 24-hour cover
The contract is expected to commence in September 2025 for a period of 36-months with a further 2 x 12-month options to extend.
The total estimated value of the Contract is £400,000 over the period of the Contract (estimated value plus contingency). The value of the Contract is subject to change based on our requirements.
Commercial tool
Establishes a framework
Total value (estimated)
- £400,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 September 2025 to 1 September 2027
- Possible extension to 1 September 2029
- 4 years, 1 day
Description of possible extension:
2 x 12 month extensions available
Main procurement category
Services
CPV classifications
- 50710000 - Repair and maintenance services of electrical and mechanical building installations
Contract locations
- UKC2 - Northumberland and Tyne and Wear
Framework
Maximum number of suppliers
2
Maximum percentage fee charged to suppliers
0%
Further information about fees
n/a
Justification for framework term over 4 years
n/a
Framework operation description
The Framework will be Ranked.
The Contract has one call off mechanism: Direct Award
It is envisaged all requirements of works under this agreement will be awarded via the Contract.
Award method when using the framework
Either with or without competition
Contracting authorities that may use the framework
Establishing party only
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
2 June 2025, 11:00am
Tender submission deadline
11 June 2025, 11:00am
Submission address and any special instructions
Gentoo Group are looking to procure an Agreement for a automatic door contract to undertake servicing and repairs.
Gentoo Group use the Genbuy portal - provided by Panacea Software as our procurement portal.
To tender for any future opportunity your organisation will need to be registered on this portal.
Listed below is the link to our portal:
https://app.panacea-software.com/gentoo/default.aspx
You will need to create a new account and follow the instructions.
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
5 August 2025
Recurring procurement
Publication date of next tender notice (estimated): 1 June 2029
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 50% |
| Price | Price | 40% |
| Social Value | Quality | 10% |
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
Gentoo Group
- Companies House: RS007302
Emperor House, 2 Emperor Way
Sunderland
SR3 3XR
United Kingdom
Contact name: Neil Dixon
Email: 067389@logon.tothedomain.com
Region: UKC23 - Sunderland
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)