Section one: Contracting authority
one.1) Name and addresses
Cassiltoun Housing Association Ltd.
Castlemilk Stables, 59 Machrie Road
Glasgow
G45 0AZ
cassiltoun@edwardsmacdowall.co.uk
Telephone
+44 1416342673
Country
United Kingdom
NUTS code
UKM82 - Glasgow City
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11383
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://www.publiccontractsscotland.gov.uk
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://www.publiccontractsscotland.gov.uk/authority/noticecreate/Question602.aspx?ID=657919
one.4) Type of the contracting authority
Other type
Housing Association
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Gas Maintenance and Repair service to domestic properties
two.1.2) Main CPV code
- 50720000 - Repair and maintenance services of central heating
two.1.3) Type of contract
Services
two.1.4) Short description
Repair, maintenance and servicing of domestic gas-fired heating systems in Castlemilk, Glasgow (approximately 1,00Nr)
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKM82 - Glasgow City
Main site or place of performance
Castlemilk, Glasgow
two.2.4) Description of the procurement
Cassiltoun Housing Association plans to engage a highly experienced and competent contractor to carry out servicing, maintenance and repairs to gas-fired central heating systems at the stock it owns in the Castlemilk area of Glasgow.
This will include
Annual Gas Servicing and safety checks and smoke/heat detector tests in accordance with the specification
Reactive Maintenance in accordance with specification for any combination of Emergency, Urgent, and Routine Repairs, during the contract period
Planned Gas Maintenance in accordance with specification during the contract period - Full/partial heating installations / associated repairs
two.2.5) Award criteria
Quality criterion - Name: Proposed approach to communication, management and delivery of contract within the social rented sector, including supply chain management / Weighting: 25
Quality criterion - Name: Proposed approach to delivering high levels of tenant satisfaction for CHA / Weighting: 25
Quality criterion - Name: Proposed approach to achieving and maintaining high standards within the realm of Health and Safety when delivering contract / Weighting: 20
Price - Weighting: 30
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
+ 2 years
two.2.9) Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:
SPD must be fully completed in the format requested and returned on time.
Failure to complete any of the sections included within this procurement specific SPD will lead to exclusion from the competition.
Bidders must pass the minimum standards section of the ESPD; any ‘fail’ will lead to exclusion from the competition.
All firms who achieve ‘pass’ on all the ‘pass/fail’ sections and also achieve the quality threshold, which has been set at 90 points at section 4C.1.2, will proceed to stage 2.
4C.1.2 wil be based on the following assessment:
Experience of similar scope, quantity and value of works for a minimum of two completed term contracts for the provision of a gas servicing and maintenance contract in the social rented sector (60%)
Experience of providing a service where customers are potentially vulnerable and which is centred on an appointment based system (20%)
Experience of achieving high levels of customer satisfaction (10%)
Experience of working to and meeting KPI targets (10%)
Beyond that, the Association will consider, but not be compelled to, including additional firms onto the shortlist based on ranking of score from SPD assessment.
Please refer to Appendix 1 of attached brief for more details
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 8 and 9 of the Procurement (Scotland) Regulations 2016.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
Gas Safe registered, relevant to the requirements of this contract, at both company and operative level;
Gas Engineers delivering the services must be GasSafe registered and hold the Full Domestic ACS qualification;
All operatives delivering the services must be UKATA [or equal] asbestos awareness trained;
Detector installers delivering the services must be certified Aico 'Expert Installer LD2 CPD trained' or equivalent
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the contract
three.2.1) Information about a particular profession
Execution of the service is reserved to a particular profession
Reference to the relevant law, regulation or administrative provision
Gas Safe registered, relevant to the requirements of this contract, at both company and operative level;
Gas Engineers delivering the services must be GasSafe registered and hold the Full Domestic ACS qualification;
All operatives delivering the services must be UKATA [or equal] asbestos awareness trained;
Detector installers delivering the services must be certified Aico 'Expert Installer LD2 CPD trained' or equivalent
three.2.2) Contract performance conditions
Your company must have an Equal Opportunities Policy which is actively promoted and adhered to
three.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
17 September 2021
Local time
12:00pm
four.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
22 October 2021
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 1 April 2022
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: 2025
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
Applicants must be able to certify to having, or committing to secure prior to contract being place, the following:
a. Operation of a management database system which includes: access to e-mail facilities; electronic communication with engineers and the Employer; access to the contractor’s database for reviewing property details, job history and job progress in real time; electronic documentation and real time CP12 issue; reports on no-access, repairs progress/ completion in Microsoft excel format; financial/ payment applications in a format to facilitate component accounting; record photographs; reports on no-access, progress/ completion; regular measurement/ reporting of KPIs; and providing reports that meet the requirements of the Social Housing Charter; particularly surrounding emergencies, non-emergencies, appointments and jobs complete right first time; reports on customer satisfaction levels; and an appointments-based repairs system, all in.xlsx or .csv format as agreed with the Employer;
b. accreditation for compliance in accordance with ISO 9001&14001 or demonstrate you operate an effective Quality Management system to ensure there is a single, clearly identified local point of contact/ quality controller and that quality is managed effectively;
c. accreditation with BS OHSAS 18001 or 45001 or have successfully met the assessment requirements of a construction-related scheme with registered membership of Safety Schemes in Procurement (SSIP)
d. a management system to ensure there is a single, clearly identified local point of contact/ quality controller and that quality is managed effectively.
e. an Equal Opportunities Policy which is actively promoted and adhered to
NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=657919.
The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361
A summary of the expected community benefits has been provided as follows:
It is the Employer’s intention that this contract will attract Community Benefits across the contract term and the successful provider will work with the Employer to maximise local community benefits delivered.
A points based system, or alternative cash donation option, has been employed to quantify the requirement and to allow performance against the contractor’s proposal to be measurable during contract delivery.
The Community Benefits are a contractual requirement to satisfy the Employer’s objectives for local community stimulus and improvement as follows:
Employability:
Apprenticeships, work experience and training.
Skills and Training:
Training and work experience.
Environment:
Minimise harm and promote sustainability to the environment and society including energy usage, transportation, pollution, re-cycling in order to maximise value for money and sustainable delivery.
Supply Chain Opportunities:
Opportunities for local SMEs, mentoring & support including social enterprises, 2nd & 3rd tier supply chain opportunities.
Community Engagement
Support for projects involving social inclusion, wellbeing activities and community activities in partnership with the Employer through donations, sponsorship and/or participation.
Please refer to Schedule 9 of Draft specification of works document attached to this notice for more details
(SC Ref:657919)
six.4) Procedures for review
six.4.1) Review body
Glasgow Sheriff Court
1 Carlton Place
Glasgow
G5 9TW
Country
United Kingdom