Section one: Contracting authority
one.1) Name and addresses
Nottingham Trent University
c/o 50 Shakespeare Street
Nottingham
NG1 4FQ
Contact
Procurement
Telephone
+44 1158482657
Fax
+44 1158480000
Country
United Kingdom
NUTS code
UKF - East Midlands (England)
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
2005 Accommodation Services Improvement Project (ASI)
Reference number
NTU/21/2005/ALS
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
NTU Accommodation Services currently manage 4935 rooms spread across 15 sites owned by NTU, this rises to 6260 rooms managed through a third-party. Room charges are based, largely, on location and facilities and range from £4268 to £9360 with an average annual charge of £5658. The provision of accommodation is a significant revenue stream for the University. All accommodation buildings are owned by NTU with twelve being leased to University Partnerships Programme (UPP). The conditions of the lease are such that UPP operate and maintain them until such time as the lease ends and they are handed back to NTU.This project will procure a new solution, which will support streamlined and effective business processes to improve the service offered and satisfy new and existing students and partners.
two.1.5) Estimated total value
Value excluding VAT: £680,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48100000 - Industry specific software package
two.2.3) Place of performance
NUTS codes
- UKF - East Midlands (England)
two.2.4) Description of the procurement
NTU Accommodation Services currently manage 4935 rooms spread across 15 sites owned by NTU, this rises to 6260 rooms managed through a third-party. Room charges are based, largely, on location and facilities and range from £4268 to £9360 with an average annual charge of £5658. The provision of accommodation is a significant revenue stream for the University. All accommodation buildings are owned by NTU with twelve being leased to University Partnerships Programme (UPP). The conditions of the lease are such that UPP operate and maintain them until such time as the lease ends and they are handed back to NTU.Students can search, book, and pay for available NTU accommodation on our website when it is opened as a service. This is for the academic year they will participate in. It is also possible to book rooms throughout the summer in most buildings for events. Though most bookings for NTU accommodation are made through the website, manual bookings are also possible dealing directly with team members through phone, email, or in-person. In other circumstances e.g. where there is missing student qualifying data, staff are able create bookings for students. NTU accommodation service also can nominate or refer students to private accommodation providers.The technology that is in place to facilitate management of accommodation services is approximately ten years old. It is a combination of Banner administrative forms and web-based booking pages, developed in house using Banner technology. Additionally, there are some email communications sent from within Banner to Applicants/Students concerning their accommodation choices and confirmations. The in-flight Banner system has operated with a change freeze in place, so the Accommodation system has continued to stagnate. The system has known inefficiencies due to it being part of the student record system with an added web-based user interface. The availability of management information and systemised processes are problematical and there are many workarounds which are prone to errors.Analysis of other higher education institutions reveals that the majority are using dedicated, commercial, off the shelf software for accommodation services. These systems are being integrated with other corporate systems to provide seamless experiences and timelyThis project will procure a new solution, which will support streamlined and effective business processes to improve the service offered and satisfy new and existing students and partners.NTU Accommodation Services currently manage 4935 rooms spread across 15 sites owned by NTU, this rises to 6260 rooms managed through a third-party. Room charges are based, largely, on location and facilities and range from £4268 to £9360 with an average annual charge of £5658. The provision of accommodation is a significant revenue stream for the University. All accommodation buildings are owned by NTU with twelve being leased to University Partnerships Programme (UPP). The conditions of the lease are such that UPP operate and maintain them until such time as the lease ends and they are handed back to NTU.Students can search, book, and pay for available NTU accommodation on our website when it is opened as a service. This is for the academic year they will participate in. It is also possible to book rooms throughout the summer in most buildings for events. Though most bookings for NTU accommodation are made through the website, manual bookings are also possible dealing directly with team members through phone, email, or in-person. In other circumstances e.g. where there is missing student qualifying data, staff are able create bookings for students. NTU accommodation service also can nominate or refer students to private accommodation providers.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
23 September 2021
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
23 September 2021
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
London
Country
United Kingdom