Section one: Contracting authority
one.1) Name and addresses
Westmorland and Furness Council
South Lakeland House, Lowther Street
Kendal
LA9 4DQ
Contact
Mrs Alyson Delin
Alyson.Delin@westmorlandandfurness.gov.uk
Telephone
+44 7423749646
Country
United Kingdom
Region code
UKD1 - Cumbria
Internet address(es)
Main address
https://www.westmorlandandfurness.gov.uk/
Buyer's address
https://www.westmorlandandfurness.gov.uk/
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Independent Advocacy Service for Adults with Health and Social Care Needs
Reference number
DN707694
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Westmorland and Furness Council came into being on 1st April 2023. It is England’s third largest unitary authority by geographical area, and it’s more sparsely populated this presents challenges in terms of sustaining and delivering services and requires innovating approaches and continuous improvement.
The Council cares and believes everyone matters and will strive to ensure that citizens can gain access to the right service, in the right place at the right time.
Local authorities have a responsibility to ensure the provision of professional independent advocacy under the terms of:
• The Care Act 2014 and the Care and Support Statutory Guidance for
independent advocates for people using social care services.
• The Mental Capacity Act 2005 and its Code of Practice for independent mental
capacity act advocates.
• Mental Health Act 1983 and its Code of Practice for independent mental
capacity act advocates.
Best practice guidance (NICE 2022) states that advocacy providers should aim to support continuity by offering people the same advocate for different types of Advocacy. If this is not possible, they should ensure that systems for handover are in place that are not reliant on a new referral.
Local authorities must make appropriate arrangements for independent advocacy services to provide assistance to people making or intending to make complaints as described in the Health and Social Care Act 2012.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,430,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKD1 - Cumbria
two.2.4) Description of the procurement
Westmorland and Furness Council came into being on 1st April 2023. It is England’s third largest unitary authority by geographical area, and it’s more sparsely populated this presents challenges in terms of sustaining and delivering services and requires innovating approaches and continuous improvement.
The Council cares and believes everyone matters and will strive to ensure that citizens can gain access to the right service, in the right place at the right time.
Local authorities have a responsibility to ensure the provision of professional independent advocacy under the terms of:
• The Care Act 2014 and the Care and Support Statutory Guidance for
independent advocates for people using social care services.
• The Mental Capacity Act 2005 and its Code of Practice for independent mental
capacity act advocates.
• Mental Health Act 1983 and its Code of Practice for independent mental
capacity act advocates.
Best practice guidance (NICE 2022) states that advocacy providers should aim to support continuity by offering people the same advocate for different types of Advocacy. If this is not possible, they should ensure that systems for handover are in place that are not reliant on a new referral.
Local authorities must make appropriate arrangements for independent advocacy services to provide assistance to people making or intending to make complaints as described in the Health and Social Care Act 2012.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 70
Cost criterion - Name: Finance / Weighting: 30
two.2.11) Information about options
Options: Yes
Description of options
2 x 12 month optional extensions
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-001911
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
13 May 2024
five.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
N-COMPASS TOWARDS A BRIGHTER FUTURE LIMITED
1 Edward Vii Quay Navigation Way
Preston
Country
United Kingdom
NUTS code
- UKD - North West (England)
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,430,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
HM Courts Service
London
Country
United Kingdom