Contract

FOI Customer Relationship Management System

  • DFT OPERATOR LIMITED

UK7: Contract details notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-018873

Procurement identifier (OCID): ocds-h6vhtk-050c8d

Published 2 May 2025, 3:55pm



Scope

Description

Provision of Infreemation, a dedicated cloud-based CRM solution specifically designed for managing and automating Freedom of Information (FOI) requests.


Contract 1

Supplier

Contract value

  • £43,000 excluding VAT
  • £51,600 including VAT

Below the relevant threshold

Date signed

25 April 2025

Contract dates

  • 1 May 2025 to 30 April 2028
  • Possible extension to 30 April 2029
  • 4 years

Description of possible extension:

Option to extend for up to 12 months.

Main procurement category

Goods

CPV classifications

  • 48445000 - Customer Relation Management software package

Procedure

Procedure type

Below threshold - unknown


Supplier

Digital Interactive Limited

20-22 Wenlock Road

London

N1 7GU

United Kingdom

Region: UKI41 - Hackney and Newham

Small or medium-sized enterprise (SME): Yes

Voluntary, community or social enterprise (VCSE): No

Contract 1


Contracting authority

DFT OPERATOR LIMITED

  • Companies House: 07141122
  • Public Procurement Organisation Number: PXPM-5448-GHBZ

Waterloo General Office 2nd Floor

London

SE1 8SW

United Kingdom

Region: UKI45 - Lambeth

Organisation type: Public undertaking (commercial organisation subject to public authority oversight)