Section one: Contracting authority/entity
one.1) Name and addresses
The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")
Gyle Square (NSS Head Office), 1 South Gyle Crescent
Edinburgh
EH12 9EB
Contact
Paul McKinney
Country
United Kingdom
NUTS code
UKM - Scotland
Internet address(es)
Main address
http://www.nss.nhs.scot/browse/procurement-and-logistics
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
NHS Mail Relay
Reference number
NP504821b
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.2) Description
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
Main site or place of performance
Scotland
two.2.4) Description of the procurement at the time of conclusion of the contract:
The NHS Relay Service is provided by NHS Digital through Accenture. This relay service was/is part of the original NHS Mail contract that was in place for NHS Mail.
two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Start date
1 January 2021
End date
31 March 2023
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.2) Administrative information
four.2.1) Contract award notice concerning this contract
Notice number: 2022/S 000-006416
Section five. Award of contract/concession
Contract No
NP504821b
Title
NHS Mail Relay
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract/concession award decision:
1 April 2023
five.2.2) Information about tenders
The contract/concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Accenture
9-10 St Andrews Square, Edinburgh
Edinburgh
EH2 2AF
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor/concessionaire is an SME
No
five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)
Total value of the procurement: £824,361
Section six. Complementary information
six.3) Additional information
(SC Ref:737272)
six.4) Procedures for review
six.4.1) Review body
Edinburgh Sheriff Court House
27 Chambers Street
Edinburgh
EH1 1LB
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts:
An economic operator that suffers, or is at risk of suffering, loss, or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.
The bringing of court proceedings against the Authority after the Framework Agreement has been entered into will not affect the Framework Agreement unless grounds for the imposition of special penalties under the Public Contracts (Scotland) Regulations 2015 can be established. Otherwise, the remedies that may be awarded by the courts where the Framework Agreement has been entered into are limited to the award of damages.
Section seven: Modifications to the contract/concession
seven.1) Description of the procurement after the modifications
seven.1.1) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
seven.1.3) Place of performance
NUTS code
- UKM - Scotland
Main site or place of performance
Scotland
seven.1.4) Description of the procurement:
The NHS Relay Service is provided by NHS Digital through Accenture. This relay service was/is part of the original NHS Mail contract that was in place for NHS Mail.
seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Start date
1 January 2021
End date
31 March 2024
seven.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£1,046,769
seven.1.7) Name and address of the contractor/concessionaire
Accenture
9-10 St Andrews Square, Edinburgh
Edinburgh
EH2 2AF
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor/concessionaire is an SME
No
seven.2) Information about modifications
seven.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
Additional goods, services or works (regulation 72(1)(b)
seven.2.2) Reasons for modification
Need for additional works, services or supplies by the original contractor/concessionaire.
Description of the economic or technical reasons and the inconvenience or duplication of cost preventing a change of contractor:
Only Accenture can deliver this service due to technical reasons
seven.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)
Value excluding VAT: £824,361
Total contract value after the modifications
Value excluding VAT: £1,046,769