Scope
Description
Provision of out of hours telephone and associated services
Total value (estimated)
- £500,000 excluding VAT
- £600,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 6 August 2025 to 5 August 2028
- Possible extension to 5 August 2030
- 5 years
Description of possible extension:
12 months + 12 months available
Main procurement category
Services
CPV classifications
- 79500000 - Office-support services
Contract locations
- UKJ - South East (England)
- UKK - South West (England)
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
30 May 2025, 12:00pm
Tender submission deadline
6 June 2025, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
20 July 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 70% |
| Price | Price | 30% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
VIVID Housing Ltd
- Mutuals Public Register: 7544
- Public Procurement Organisation Number: PNYP-8277-DWPP
Peninsular House, Wharf Road
Portsmouth
PO2 8HB
United Kingdom
Region: UKJ31 - Portsmouth
Organisation type: Public authority - sub-central government