Scope
Description
Provision of Omnichannel Contact Centre Solution for 1 year period.
Contract 1. Provision of Omnichannel Contact Centre Solution
Supplier
Contract value
- £132,089.70 including VAT
Below the relevant threshold
Date signed
14 April 2025
Contract dates
- 15 April 2025 to 14 April 2026
- 1 year
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
Contract locations
- UKE1 - East Yorkshire and Northern Lincolnshire
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
Procedure
Procedure type
Below threshold - unknown
Supplier
Puzzel Limited
- Companies House: 04124967
- Public Procurement Organisation Number: PCCV-1982-WPWZ
58 Herschel House
Slough
SL1 1PG
United Kingdom
Email: gcloud@puzzel.com
Website: https://www.puzzel.com
Region: UKJ11 - Berkshire
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. Provision of Omnichannel Contact Centre Solution
Contracting authority
Amplius Living
- Public Procurement Organisation Number: PJDD-6383-MNNX
K2, Timbold Drive, Kents Hill
Milton Keynes
MK7 6BZ
United Kingdom
Email: procurement@amplius.co.uk
Region: UKJ12 - Milton Keynes
Organisation type: Public authority - sub-central government