Tender

NHS Western Isles Unified Communications Solution

  • NHS Western Isles

F02: Contract notice

Notice identifier: 2024/S 000-018452

Procurement identifier (OCID): ocds-h6vhtk-047009

Published 14 June 2024, 12:40pm



The closing date and time has been changed to:

22 July 2024, 5:00pm

See the change notice.

Section one: Contracting authority

one.1) Name and addresses

NHS Western Isles

37 South Beach Street, Stornoway

Isle of Lewis

HS1 2BB

Contact

Adrian Trevor

Email

adrian.trevor@nhs.scot

Telephone

+44 1851708154

Fax

+44 1851704405

Country

United Kingdom

NUTS code

UKM6 - Highlands and Islands

Internet address(es)

Main address

http://www.wihb.scot.nhs.uk

Buyer's address

https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00090

one.2) Information about joint procurement

The contract is awarded by a central purchasing body

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

https://www.publiccontractsscotland.gov.uk/

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

https://www.publiccontractsscotland.gov.uk/

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Health


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

NHS Western Isles Unified Communications Solution

Reference number

WDT24

two.1.2) Main CPV code

  • 32524000 - Telecommunications system

two.1.3) Type of contract

Supplies

two.1.4) Short description

The requirement is for a fully cloud based unified communications system to replace the current analogue telephony network and switch board.

two.1.5) Estimated total value

Value excluding VAT: £500,000

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKM64 - Na h-Eileanan Siar (Western Isles)
Main site or place of performance

Hospitals and NHS premises throughout The Western Isles of Scotland. Focused in Western Isles Hospital - Stornoway.

two.2.4) Description of the procurement

The requirement is for a cloud based communications solution to replace the current analogue telephony network and obsolete switchboard / reception console. We are also interested in integration with other current and future digital services such as Microsoft Teams, Electronic patient records, Virtual reception and FAQ.

two.2.5) Award criteria

Quality criterion - Name: Product Quality & Service Elements / Weighting: 50

Price - Weighting: 50

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months

36

This contract is subject to renewal

Yes

Description of renewals

2 opportunities for extensions of 12 months - making a total of 60 months before re-tender

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: Yes

Description of options

Prices for additional catalogue items and add-on services not specified in the tender may be submitted as part of the response.

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section three. Legal, economic, financial and technical information

three.1) Conditions for participation

three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions

Contained with in tender documents

three.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

three.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

Framework agreement with a single operator

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Originally published as:

Date

15 July 2024

Local time

5:00pm

Changed to:

Date

22 July 2024

Local time

5:00pm

See the change notice.

four.2.4) Languages in which tenders or requests to participate may be submitted

English

four.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

four.2.7) Conditions for opening of tenders

Date

16 July 2024

Local time

12:00pm

Place

Western Isles Hopsital

Information about authorised persons and opening procedure

Tender Postbox will be unlocked by Procurement Department and distributed to the evaluation panel


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: Yes

Estimated timing for further notices to be published: This will be an ongoing requirement re-tendered every 3-5 years

six.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

six.3) Additional information

Re-sellers of other vendors solutions should be able to demonstrate significant added value to the original product.

NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=769534.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

(SC Ref:769534)

six.4) Procedures for review

six.4.1) Review body

Stornoway Sherrif Court

9 Lewis Street

Stornoway

HS1 2 JF

Telephone

+44 1851702231

Country

United Kingdom